The Ugandan Jobline

• Responsible for the preparation of Agency
  banking annual work plan with clear targets for Agent recruitment,
  transactions and commission in consonance with the Bank’s Operational
  plan.
• Implementation of the Agency Banking strategy
  in line with bank’s overall strategy including Drawing and implementation
  of the Agent recruitment and training programme as per agency banking
  annual work – plan.
• Carry out regular Agent visits and Prepare
  performance reports as per agreed visit schedules and BOU guidelines in
  line with the annual Agency Banking work plan.
• Attend to Agent, internal and external
  customer queries and complaints in line with the customer service
  standards of the Bank.
• Work closely with the IT department to make
  ensure agent transaction systems are up and running all the time.
• Carry out business risk assessments and
  institute controls in place to mitigate the risks, monitor compliance and
  safe operations of the agents by carrying out periodic visits.
• Support the business units in the identification
  of potential agents, coordinate joint marketing activities and cross-sell
  Alternative Banking Channels products.
• Carry out back office processing to ensure
  timely reconciliation agents accounts and also monitor both float and
  liquidity levels of Agents.
• Manage performance and productivity of both
  agents and line staff as per set performance targets.

• The ideal candidate for the Centenary Bank Manager
  Agency Banking job opportunity should hold a Bachelor’s Degree in business
  related course e.g. Economics, Social Sciences , Business Administration,
  IT
• A minimum of five years’ experience in the
  banking industry, three of which should have been at managerial level.
• Good marketing and people management skills
• Computer skills
• Excellent report writing skills
• Analytical and having attention to detail
• Good presentation skills
• Must be familiar with Banking practices,
  policies and procedures
• Familiarity with the Anti-Money Laundering
  act and other regulatory frameworks.

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