Manager Agency Banking Career Job – Centenary Bank

Job Title:    Manager Agency Banking
Organization: Centenary Bank
Duty Station: Kampala, Uganda
Reports to: Chief Manager E Banking
About US:
Bank is the leading Commercial Micro Finance Bank in Uganda serving over
1,300,000 clients (a quarter of the banking population) in 58 branches spread
countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Job Summary: The Manager Agency Banking will be in charge of developing,
coordinating and monitoring the implementation of Agency Banking Strategy in
line with E banking strategy, annual budget, overall divisional work plan and
regulatory framework.
Key Duties and Responsibilities: 
  • Responsible for the preparation of Agency
    banking annual work plan with clear targets for Agent recruitment,
    transactions and commission in consonance with the Bank’s Operational
  • Implementation of the Agency Banking strategy
    in line with bank’s overall strategy including Drawing and implementation
    of the Agent recruitment and training programme as per agency banking
    annual work – plan.
  • Carry out regular Agent visits and Prepare
    performance reports as per agreed visit schedules and BOU guidelines in
    line with the annual Agency Banking work plan.
  • Attend to Agent, internal and external
    customer queries and complaints in line with the customer service
    standards of the Bank.
  • Work closely with the IT department to make
    ensure agent transaction systems are up and running all the time.
  • Carry out business risk assessments and
    institute controls in place to mitigate the risks, monitor compliance and
    safe operations of the agents by carrying out periodic visits.
  • Support the business units in the identification
    of potential agents, coordinate joint marketing activities and cross-sell
    Alternative Banking Channels products.
  • Carry out back office processing to ensure
    timely reconciliation agents accounts and also monitor both float and
    liquidity levels of Agents.
  • Manage performance and productivity of both
    agents and line staff as per set performance targets.
Qualifications, Skills and Experience: 
  • The ideal candidate for the Centenary Bank Manager
    Agency Banking job opportunity should hold a Bachelor’s Degree in business
    related course e.g. Economics, Social Sciences , Business Administration,
  • A minimum of five years’ experience in the
    banking industry, three of which should have been at managerial level.
  • Good marketing and people management skills
  • Computer skills
  • Excellent report writing skills
  • Analytical and having attention to detail
  • Good presentation skills
  • Must be familiar with Banking practices,
    policies and procedures
  • Familiarity with the Anti-Money Laundering
    act and other regulatory frameworks.
How to Apply:
candidates who desire to join Centenary Bank should send their applications by
following the instructions below; downloading an application form for
employment, download
, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
While we thank all applicants for your interest. Only shortlisted applicants
will be contacted. Only shortlisted applicants will be contacted.
Deadline: 24th February 2016 by 5:00 pm
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