Logistics Sales and Operations Manager Career Opportunity – MEBS Global

Organization: MEBS Global
Duty Station: Kampala, Uganda
About US:
Global provides a variety of in-country support and local assistance as well as
cargo transportation and logistics management services with primary focus in
emerging markets and conflict, post conflict environments in the Middle East,
Asia, and Africa. Established in 2011, the Kenya office is the hub for the East
Africa region Operations and it provides freight forwarding and relocations
services to and from the region to a wide range of International companies and
customers, our operations are growing every year.
Job Summary: The Logistics Sales and Operations Manager will be
accountable for the operations follow up and customer experience management for
during the start of our operations in Kampala, Uganda. The incumbent will start
the operations, build relationships with clients, book business and relate to
vendors to ensure the smooth running of operations. He / she will also ensure
continual great service to our clients and bring up client’s feedback to
management for corrective actions.
Key Duties and Responsibilities:   
1. Lead generation and Business
  • The incumbent will establish contacts with
    MEBS reporting historic clients find and approach new clients. Find out
    and follow up with them on potential business or tenders being published.
  • Work in liaison with the Nairobi office and
    management on tenders and RFP to develop competitive proposal to be able
    to win business and sign contracts.
2. Clients Management
  • In tight collaboration with the Nairobi
    office, you will be responsible for receiving client requests for
    quotation, pricing out those quotations, submitting bids to clients, and
    then upon acceptance of the quote, guiding the operation from start to finish.
  • The incumbent will also be responsible for
    maintaining client contacts, managing transport and service vendors
    (including contracting and billing), and managing the customs clearance
    process being completed by MEBS subcontractors to ensure efficient
    work-flow and correct process.
  • Keenly review all Cost & Rev for each
    shipment arrived at destination, before invoicing the client. Make sure
    each invoice has been included in the file and make sure the green file is
    complete with all supporting documents;
  • Bring up any issues in quoting and operations
    and be actor in proposing long lasting solutions to operation problems;
  • Establishing and developing a network with
    existing and potential vendors in Uganda, Eastern DRC and Rwanda, and
    continuously negotiate rates for more competitiveness.
3. Tracking and Reporting:
  • Prepare and discuss with the management
    monthly sales performance;
  • Ensure monthly reporting of quotations sent,
    jobs booked, and shipment follow up;
  • Ensure monthly reporting of projects and shipments
    is done
  • Be an actor in the continuous improvement
    process – Open the files with the Root Cause Analysis and make sure those
    are completed before forwarding to the management for review and action
Qualifications, Skills and Experience:  
  • The candidate should preferably have at least
    five years’ experience ideally from a shipping, logistics background
  • Prior experience in Relocation and Household
    goods operations
  • Possess background knowledge in freight
  • Excellent track record of successfully
    managed client experiences
  • Be a self-starter who is excited about
    exploring new experiences
  • You know how to communicate to stakeholders
    from diverse geographic and socio-economic backgrounds
  • Be self-driven, and can approach customer to
    develop brand recognition and close deals
  • Ability to clearly articulate yourself in
    English both in writing and speaking
  • Possess a vibrant personality and are a
    natural relationship builder
  • You are confident in your abilities and don’t
    shy away from sharing your thoughts
  • Ability to operate independently and under
  • Ability to plan, organize, prioritize and
    perform multiple tasks in an orderly, efficient manner
  • Exude positivity
  • Excellent email writing skills, clear and
    concise while still maintain a courteous expression
  • Proficient in MS Office (Word, Excel,
    Outlook, Power Point)
  • Highly proactive and comfortable working
    alone with minimal supervision
  • Be confident to express your thoughts and
    give recommendations to management
  • Have a proactive approach in addressing new
    situations and challenges
  • The applicant must be open-minded and
    comfortable working in an open and transparent culture, to receive
    feedback, positive or negative
Job Terms and Conditions:
  • Join a highly committed young and
    international team, dealing with several offices worldwide
  • Join a young and growing company giving you a
    chance to contribute overall to company success
  • Gain experience a mix of both start up and
    traditional approaches to management
  • We offer a competitive salary and benefits
    package (medical insurance, phone allowance…)
  • Opportunity for the candidate to create
    his/her footprint in the company and grow with the operations in the
How to Apply:  
suitably qualified and interested candidates should send an updated CV in PDF
format to careers@edgeperformance.co.ke with the name of the role in the
subject line. Please also fill out the application form at the this link, Click
NB: The selection process will involve a personality
test and work assignments
Deadline: 4th March, 2016
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