The Ugandan Jobline

• Post all funds transfer (i.e. IAT, RTGS,
  EFTs, cheque deposits and consolidated payments) customer instructions
  accurately and timely .
• Enter bank cheques and house cheques within
  agreed turnaround times and in accordance with bank procedures.
• Ensure posted cheques are handed over to the
  Branch Control Manager .
• Confirm and verify all transactions to be
  posted by the POD Operator as per laid down procedure
• Refer all transactions above limit to the
  Branch Control Manager for authorization .
• Record all cheques and handle courier
  services . Handle non-cash postings as assigned and authorized by line
  manager .
• Prepare clearing schedules for agent bank
  cheques and pass them to the POD Operator to capture on POD .
• Balance salary schedules prior to forwarding
  them to KOPC for processing .
• Receive all cheques (in-house and agent bank
  cheques) and from other nearby branches and processes for clearing .
• Sign for cheques from the Customer Service
  Consultants and Tellers for processing .
• Receive and record foreign bank cheques and
  forward them to the International Business Centre (IBC) as per laid down
  procedure

• Generate and provide leads to sales staff .
  Cross sell bank products including but not limited to ATM, New Business On
  Line, Internet banking and SMS alerts . Identify customers for migration
  to other service channels.
• Actual performance against set targets

• Recover all manual commissions same day
  including but not limited to: replacement of ATM cards, RTGS/EFT,
  consolidated payments, counter cheque leaves and direct credit charges .
• Hand over the day’s report and vouchers to
  the Branch Control Manager for calling and file them .
• Adhere to Duty of care procedures when
  handling all transactions (i.e. signature verification and washed cheques)
  .
• Seek authorization for all transactions from
  the line manager .
• Timely reconciliation of POD account . Refer
  exceptional transactions to the line manager for safe custody i.e. RTGS
  received after cut off time . Attend to audit and risk findings within
  agreed timelines .
• Refer all unpaid cheques to the Manager
  Branch Control

• Hold front door keys as assigned from time to
  time
• May be assigned any other duties by the Line
  manager

• Satisfactory customer feedback .
• Zero posting errors
• Satisfactory audit findings .
• Zero revenue leakage .
• 100% error free work
• No security breaches

• The ideal candidate for the Stanbic Bank Officer,
  Transaction Risk career opportunity should hold a Bachelor’s degree from a
  recognized university
• Prior experience with cash and cheque
  handling is desirable

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