Claims and Recovery Officer Careers – African Trade Insurance Agency (ATI)

Organization: African Trade Insurance Agency (ATI)
Duty Station: Kampala, Uganda
Reports to: Chief Underwriting Officer
About US:
African Trade Insurance Agency (ATI) is a multi-lateral established by African
States with the support from the World Bank and the African Development Bank.
ATI provides insurance, co-insurance, reinsurance and other financial services
to foster trade and investments in its African Member States for the purposes
of promoting trade, investment and other productive activities in Africa.
Key Duties and Responsibilities: 
  • The incumbent will develop and implement
    policies and procedures for investigating, evaluating and managing risks
    and settlement of claims. Propose improvements in the underwriting
    guidelines based on claims and other experiences.
  • Offer technical support to the underwriting
    and accounts departments in all phases of claims handling and loss
  • Update and maintain records and to provide
    file management of claims paid in conjunction with accounts department.
  • Provide analytical, and technical support to
    the CFO in the coordination of insurance policies, loss prevention
    reporting and claims management.
  • Put in place a system for managing individual
    and portfolio exposures.
  • In charge of the identification and
    mitigation of risks and bad debts including advising the Agency on the
    acceptance of liability for claims.
  • Measure financial impact of claims and
    recommend appropriate actions to avoid, retain or transfer the risk.
  • Periodic assessment of underwritten risks.
  • Provide analytical and technical support on
    all claims, and determining their accuracy.
  • Forecasting of prepayments, delinquencies,
    and defaults.
  • Project and calculate expected losses for
    setting loss reserves.
  • Carry out baseline analysis of risk exposures
    and insurance coverage.
  • In charge of tracking and monitoring
    Enterprise Risk Management (ERM) schedules.
  • Responsible for designing and maintaining
    loss reports and monitor claim trends.
  • Organizing the debt collection processes (pre
    and post claim).
  • Actively collect once an overdue report has
    been received.
  • Select and manage debt collection agencies.
  • Communicate with clients, obligors, banks and
    all other interested parties in claim processing and prevention.
  • Keenly review and negotiate changes in policy
  • Prepare specifications for improvements of
    the underwriting system related to the above.
  • Organize the filing for over-dues and claims.
  • Manage the library of clauses and accepted
    changes to the policy wording.
  • Assess the impact of the changes in law
    applicable in policies and other contractual documents related to
  • Guide on other legal and contractual
    documents used in underwriting.
Qualifications, Skills and Experience: 
  • The ideal candidate should preferably hold a
    University degree in Insurance, Finance, Banking, Law plus a professional
    qualification in Insurance.
  • Possession of a Master’s Degree in a related
  • At least five years’ experience in Risk
  • Three years’ experience in insurance claims
  • Extensive experience with legal documents
    used in the  insurance  and banking industry.
  • Extensive experience with common  and commercial law.
  • Previous experience with debt collection and
    claims management.
  • Expert knowledge of credit bureau data and
  • Exceptional analytical skills.
  • Strong organizational skills.
  • Excellent communication and negotiation
  • Competence in English both orally and written
    is a prerequisite. Knowledge of 
    French is added advantage.
  • Ability to provide financial and insurance
    accounting support.
  • Willingness to travel.
How to Apply: 
suitably qualified and interested candidates should send an application letter,
Personal History Form, Download
,updated CV, details of your current remuneration package and
three references to
Deadline 7th March, 2016 at Midnight, Nairobi time.
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