The Ugandan Jobline

• The incumbent will develop and implement
  policies and procedures for investigating, evaluating and managing risks
  and settlement of claims. Propose improvements in the underwriting
  guidelines based on claims and other experiences.
• Offer technical support to the underwriting
  and accounts departments in all phases of claims handling and loss
  prevention.
• Update and maintain records and to provide
  file management of claims paid in conjunction with accounts department.
• Provide analytical, and technical support to
  the CFO in the coordination of insurance policies, loss prevention
  reporting and claims management.
• Put in place a system for managing individual
  and portfolio exposures.
• In charge of the identification and
  mitigation of risks and bad debts including advising the Agency on the
  acceptance of liability for claims.
• Measure financial impact of claims and
  recommend appropriate actions to avoid, retain or transfer the risk.
• Periodic assessment of underwritten risks.
• Provide analytical and technical support on
  all claims, and determining their accuracy.
• Forecasting of prepayments, delinquencies,
  and defaults.
• Project and calculate expected losses for
  setting loss reserves.
• Carry out baseline analysis of risk exposures
  and insurance coverage.
• In charge of tracking and monitoring
  Enterprise Risk Management (ERM) schedules.
• Responsible for designing and maintaining
  loss reports and monitor claim trends.
• Organizing the debt collection processes (pre
  and post claim).
• Actively collect once an overdue report has
  been received.
• Select and manage debt collection agencies.
• Communicate with clients, obligors, banks and
  all other interested parties in claim processing and prevention.
• Keenly review and negotiate changes in policy
  wording.
• Prepare specifications for improvements of
  the underwriting system related to the above.
• Organize the filing for over-dues and claims.
• Manage the library of clauses and accepted
  changes to the policy wording.
• Assess the impact of the changes in law
  applicable in policies and other contractual documents related to
  underwriting.
• Guide on other legal and contractual
  documents used in underwriting.

• The ideal candidate should preferably hold a
  University degree in Insurance, Finance, Banking, Law plus a professional
  qualification in Insurance.
• Possession of a Master’s Degree in a related
  field
• At least five years’ experience in Risk
  Management.
• Three years’ experience in insurance claims
  management.
• Extensive experience with legal documents
  used in the  insurance  and banking industry.
• Extensive experience with common  and commercial law.
• Previous experience with debt collection and
  claims management.
• Expert knowledge of credit bureau data and
  products.
• Exceptional analytical skills.
• Strong organizational skills.
• Excellent communication and negotiation
  skills.
• Competence in English both orally and written
  is a prerequisite. Knowledge of 
  French is added advantage.
• Ability to provide financial and insurance
  accounting support.
• Willingness to travel.

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