Admin Jobs – Front Desk Officer at Muni University

Job Title:    Front Desk Officer
Organization: Muni University
Duty Station: Uganda
Reports to: Administrative Assistant
Job Reference: Muni ADVERT ADM 6.1/2016
About US:
University is a Public university established by the Uganda Government by
Statutory Instrument, 2013 No. 31, in accordance with the Universities &
Other Tertiary Institutions Act 2006 as amended. Muni University campus is
located in Arua District, 3Km South of Arua town in North-Western Uganda.
Job Summary: The Front Desk Officer will be in charge of
organizing and administering the auxiliary duties of the Front Desk Office.
Key Duties and Responsibilities: 
  • Receives and guides clients to the relevant
  • The incumbent receives telephone calls and
    provide required information or direct the call to the right office.
  • Updates and maintains records of visitors and
    provide relevant basic information.
  • Receives and disseminates correspondences,
    mails and other information to the relevant offices.
  • Attends to internal and external customers of
    the University and in particular answer to inquiries and provide
    appropriate information.
  • Provides good customer care service
Key Performance Indicators:
  • Clients received and guided to the relevant
  • Telephone calls received and required
    information provided.
  • Front Desk records maintained.
  • Correspondences, mails and other information
    received and disseminated.
  • Good customer relations maintained.
Qualifications, Skills and Experience: 
  • The applicant should at least hold a Diploma
    in Secretarial Studies from a recognized institution.
  • Possession of a certificate in Customer Care
    or Secretarial Studies is an added advantage.
  • A minimum of three years’ working experience
  • Excellent communication and interpersonal
  • The applicant should be a person with high
  • Computer literacy skills.
How to Apply: 
suitably qualified and interested Ugandan candidate should send their hand
written or typed applications in triplicate to the Office of University
Secretary, Muni University, P. O. Box 725, Arua, Plot. 2 Independence Road, Uganda.
Please conform to these rules for a
successful application;
  • The application should bear the title of the
    post as well as the reference number specified against the vacancy.
  • Applicants should attach three sets of
    certified photocopies of their certificates and Academic Documents, plus
    three recent certified passport size photographs, a typed and signed CV.
  • The application must include the applicant’s
    telephone contact, e-mail address and telephone numbers of three referees.
  • Applicants should not apply for more than two
Deadline: 4th March, 2016
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