Admin Jobs – Front Desk Officer at Muni University

Job Title:    Front Desk Officer
Organization: Muni University
Duty Station: Uganda
Reports to: Administrative Assistant
Job Reference: Muni ADVERT ADM 6.1/2016
About US:
Muni
University is a Public university established by the Uganda Government by
Statutory Instrument, 2013 No. 31, in accordance with the Universities &
Other Tertiary Institutions Act 2006 as amended. Muni University campus is
located in Arua District, 3Km South of Arua town in North-Western Uganda.
Job Summary: The Front Desk Officer will be in charge of
organizing and administering the auxiliary duties of the Front Desk Office.
Key Duties and Responsibilities: 
  • Receives and guides clients to the relevant
    offices.
  • The incumbent receives telephone calls and
    provide required information or direct the call to the right office.
  • Updates and maintains records of visitors and
    provide relevant basic information.
  • Receives and disseminates correspondences,
    mails and other information to the relevant offices.
  • Attends to internal and external customers of
    the University and in particular answer to inquiries and provide
    appropriate information.
  • Provides good customer care service
Key Performance Indicators:
  • Clients received and guided to the relevant
    offices.
  • Telephone calls received and required
    information provided.
  • Front Desk records maintained.
  • Correspondences, mails and other information
    received and disseminated.
  • Good customer relations maintained.
Qualifications, Skills and Experience: 
  • The applicant should at least hold a Diploma
    in Secretarial Studies from a recognized institution.
  • Possession of a certificate in Customer Care
    or Secretarial Studies is an added advantage.
  • A minimum of three years’ working experience
  • Excellent communication and interpersonal
    skills
  • The applicant should be a person with high
    integrity
  • Computer literacy skills.
How to Apply: 
All
suitably qualified and interested Ugandan candidate should send their hand
written or typed applications in triplicate to the Office of University
Secretary, Muni University, P. O. Box 725, Arua, Plot. 2 Independence Road, Uganda.
Please conform to these rules for a
successful application;
  • The application should bear the title of the
    post as well as the reference number specified against the vacancy.
  • Applicants should attach three sets of
    certified photocopies of their certificates and Academic Documents, plus
    three recent certified passport size photographs, a typed and signed CV.
  • The application must include the applicant’s
    telephone contact, e-mail address and telephone numbers of three referees.
  • Applicants should not apply for more than two
    posts.
Deadline: 4th March, 2016
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