Organization: Q-Sourcing Limited
Duty Station: Kampala, Uganda
About US:
Q-Sourcing
Limited is a manpower management solutions firm operating in the East African
Region in the countries of Uganda, Kenya, Rwanda and South Sudan.
Limited is a manpower management solutions firm operating in the East African
Region in the countries of Uganda, Kenya, Rwanda and South Sudan.
Job Summary: The Contact Center Executive will attend to all customer
queries and provide appropriate solutions within agreed response time so as
contribute to providing Superior Customer Care.
queries and provide appropriate solutions within agreed response time so as
contribute to providing Superior Customer Care.
Qualifications, Skills and Experience:
- The applicant should have completed school
with at least a Diploma - Knowledge /qualifications in IT, Computer
science and Telecom engineering is an added advantage. - Pleasant telephone etiquette.
- The applicants should have a passion for customers
and customer experience. - Comfortable with the use of headset
- Ability to operate in a performance driven
organization - Strong customer focus.
- Trainable attitude.
- Strong analytical and problem solving skills.
- Excellent interpersonal skills.
- Good typing and computer skills.
- Ability to multitask in a fast-paced
environment. - Sets high personal standards and is goal
oriented. - Excellent communications skills, both oral
and written. - Enthusiastic, upbeat personality; mature,
professional demeanor. - High degree of flexibility and ability to
handle stress. - Fluency in the English language; Luo,
Lugbara, Swahili, Ateso are at an added advantage. - Age: Below 27 years
How to Apply:
All
suitably qualified and interested are encouraged to send their cover letters
and updated CVs including three referees (send as one document) to our e-mail
to: [email protected]
suitably qualified and interested are encouraged to send their cover letters
and updated CVs including three referees (send as one document) to our e-mail
to: [email protected]
Address
all your applications to:
all your applications to:
Human
Resources Office,
Resources Office,
Q-Sourcing
Limited (U),
Limited (U),
Plot
14/16 Semawata Road, Ntinda
14/16 Semawata Road, Ntinda
P.O.
Box 12883, Ntinda, Kampala, Uganda
Box 12883, Ntinda, Kampala, Uganda
Note:
- Kindly mark your application as “Contact
Center Executive” in the subject line of your email. - Only shortlisted applicants will be
contacted.
Deadline: 14th February 2016
For
more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline
more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline