Fresher Non-profit Health Facility Support Officer Jobs – Mercy Corps

Organisation: Mercy Corps
Project Name: USAID Growth Health and Governance (GHG) Project
Duty Station: Uganda
About US:
Corps is an international non-profit organization which implements
high-quality, analytical development programmes in very difficult places. Mercy
Corps has been operating in Uganda since 2006. It has and continues to
implement programs in Acholi and Karamoja sub regions. Mercy Corps is taking a
community-led, market driven approach to address poverty and food insecurity
needs through interventions that get to the root causes and contributing
factors of economic vulnerability. Donors include the United States Agency for
International Development (USAID), the European Commission (EC), United States
Department of Agriculture (USDA) and Swiss Development Cooperation (SDC).
About USAID GHG Program:
Corps implements a market-development focused 5-year USAID/Food for
Peace-funded program working in the northern half of Karamoja, and are in
search of Health Facility Support Officers for Abim District with support to
Kaabong District. The project, called Growth Health and Governance (GHG)
2012-2017, aims to support the immediate needs of program beneficiaries while
promoting long-term development by spurring systemic improvements in key
economic sectors of northern Karamoja.
Job Summary: The Health Facility Support Officer will lead the
daily implementation of program interventions focused at improving the
efficiency and effectiveness of Health Centre III and HC II-level facilities in
the target area.The Health Facility Support Officer will be mainly tasked with
the implementation and support of a program that improves the organizational
performance of HCIII and HC II-level facilities in line with government
standards and priorities. Support will be strongly focused on the management of
facilities, with less support on the technical skills of facility staff. This
will include a focus on accountability of health resources and improving the
communication between the facility and the community it serves. This will be
achieved by strengthening the governance of facilities through a Citizen Report
Card process and capacity building of the Health Unit Management Committee. It
will also include supporting a pre-internship and COBERS program designed to
encourage Ugandan medical students to work in Karamoja and other various
activities. The HFSO will work in coordination with the Health and Nutrition
Manager and maternal child health/WASH and nutrition officers of program
partner World Vision in achieving GHG’s strategic objective 2. The ability of
the Health Facility Support Officer to innovatively and effectively implement
the Citizen Report Card process will be the position’s main success factors.
The second success factor will be the degree to which the Officer facilitates
the harmonization of health activities within MC teams and World Vision, to
avoid compartmentalization of activities. Lastly, success will be measured by
the degree to which he/she drives results, making critical decisions and
producing scheduled outputs at deadline and to expected quality.
Key Duties and Responsibilities:  
1. Mentorship and
Supervision of Health Facility:
  • Work closely with the Health Facility Support
    Team leader in assessment of the organizational and management strengths
    and weaknesses of health facilities management systems. Continuous support
    and supervision to district, sub-county and facility level officers to
    improve performance of the public health system.
2. Health Facility
  • The incumbent will advocate for oversight at
    district and sub-county level through continuous dialogues for support to
    Health Unit Management Committees
  • Work closely with local government
    stakeholders to rollout the Citizen Report Card process, supporting
    activities in Abim and Kotido as needed
  • Document results and communicate findings for
    improved accountability at community, sub-county, district and regional
  • Build and maintain productive working
    relationships with sub-county and district leaders and health departments,
    representing Mercy Corps in coordination meetings and soliciting their
    participation in all activities where appropriate;
  • Work in synergy with all SO2 maternal child
    health/nutrition teams in achieving GHG’s program objective 2.
  • Ensure close coordination and sharing of
    information with other stakeholders such as district health offices, NGO’s
    and local authorities, as appropriate and advised by the line manager
  • Ensure an integrated approach to program
    implementation in order to maximize resource utilization and synergy
    between the staff and different MC programs
4. Monitoring and
  • Take primary responsibility for district data
    gathering and documentation of program activities
  • Compliance with M&E procedures and
    policies to ensure program impacts and desired results
  • Analyze project implementation strategies to
    identify constraints to program success and provide timely
  • Prepare and submit timely weekly, monthly,
    and quarterly reports that will be indicative of program progress during
  • Work in close collaboration/consultation with
    the World Vision MCHN staff periodically supervise various activities
    implemented on the ground by the partner;
  • Where needed support external evaluations by
    research partner Feinstein International Center and other organizations;
5. Other job
  • Work closely with the pre-intern and COBERS
    Ugandan medical students placed in Karamoja health facilities
  • Recommend program priorities and explore,
    evaluate and present new opportunities that leverage impact and/or
    complement core program activities;
  • Work in liaison with the gender advisor to
    ensure that the needs and priorities of women, men, boys and girls are
    effectively addressed in the program cycle. This includes but is not
    limited to, the collection of sex-disaggregated and gender responsive
    data, developing and implementing gender responsive strategies and plans
    that reiterates Mercy Corps Uganda’s commitment to the promotion of gender
    equality in its organizational culture and programming.
  • Where needed, support ongoing GHG assessments
    in economic development, Gender, conflict and governance & facilitate
    the integration of health related economic opportunities in all GHG
    program objectives
  • Conduct oneself professionally and with
    sensitivity, awareness and respect when working with diverse groups of people,
    including Mercy Corps staffs, beneficiaries and partner agencies.
  • Adhere to Mercy Corps policies and procedures
  • Other duties as assigned by the line manager
Qualifications, Skills and Experience: 
  • The ideal candidate for the Mercy Corps Health
    Facility Support Officer job opportunity should hold a bachelor’s degree
    in Public Health, Nursing or a related field.
  • A minimum of two years of professional
    experience working with the government health system is desirable.
  • Previous experience in delivering capacity
    building programs especially on organizational capacity of health
    facilities and establishing support programs.
  • Demonstrate knowledge and experience in
    strengthening HMIS data collection, analysis & reporting
  • Excellent writing and analytical skills.
  • Demonstrable quantitative skills, including
    familiarity with financial accounting
  • Proven skills in networking, collaboration,
    community consultations and organizational development
  • Excellent reporting, communication and
    representation skills
  • Proven knowledge and capacity in using
    computer basic applications Microsoft Word, Excel and internet
  • Broad working knowledge of Uganda’s public
    health environment and strong familiarity with the publicly funded Health
    Centre system, particularly in the context of Karamoja.
  • Ability to ride a motorcycle and he/she
    should be in possession of a valid driving/riding permit
  • Fluency in Ngakarimojong is required
How to Apply:
suitably qualified and interested candidates should send their E-mail
applications including a cover letter clearly stating the salary requirements,
updated CV (with three professional referees), and copies of academic
qualifications/certificates to the Human Resource Manager, Kampala Head Office
on 4th Floor Embassy Plaza, Plot 1188-1190 Ggaba Road. The E-mail applications
with cover letter should be sent to:
Deadline:  1st
February 2016
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