Fresher Debt Recovery Officer Job Careers – Tugende

Job Title:    Debt Recovery Officer
Organization: Tugende
Duty Station: Kampala, Uganda
About US:
Tugende is a for-profit social
enterprise that helps motorcycle taxi drivers in Uganda own their own
motorcycles via a fair, transparent lease model instead of renting
indefinitely. Ownership significantly increases income, job security and road
Tugende offers hire purchase
arrangements of new motorcycles to recommended riders.
 The Debt Recovery Officer will keenly track
and resolve clients with outstanding payment issues
Key Duties and Responsibilities: 
  • Follow-up on payment
    commitments made to ensure compliance
  • Regularly
    monitor delayed payments and
    other irregularities
  • Investigate all clients’ claims of financial difficulties this
    will include physical visits to clients or their guarantors
  • Send
    reports on suspected fraud
    or security concerns
  • Enter detailed
    conversations notes on clients’ accounts
  • Prepare
    and submit reports on failed
    delinquent accounts to supervisor
  • Support the security team
    with motorcycle recoveries
Qualifications, Skills and
  • The
    applicants for the Debt
    Recovery Officer job opportunity should hold a Diploma
    in finance or a similar field
  • Additional qualification in
    legal knowledge is an advantage
  • One
    year of debt collection experience
  • The ideal candidate must
    hold values similar to our own Integrity, Empathy, Teamwork, Solution-Oriented and
    Always growing
  • Possess
    good listening and verbal
    skills. (Ably communicate in at least in 2 local languages)
  • Excellent negotiation,
    mediation and rapport skills
  • Very persistent and
  • High
    degree of flexibility
  • Ability and willingness to
    learn how to ride a motorcycle.
  • Applicants have the
    opportunity to be promoted to: Security and Debt Recovery Coordinator,  Branch Coordinator and Operations Managers
How to Apply: 
All suitably qualified and
interested candidates should send their applications which should include an
application letter and an up-to-date detailed CV with three professional
referees and academic credentials addressed to the:
Human Resources Department,
Tugende Limited.
Your name and the position you are applying for should be indicated in the subject
of your email. The applications MUST NOT EXCEED 2MB.
Friday 7th October, 2016
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