Hospitality Jobs – General Manager at Heritage Coffee Company Limited




Job Title:     General Manager
Organisation: Heritage
Coffee Company Limited
Duty Station: Kampala, Uganda
About US:
Heritage Coffee
Company Limited presently provides coffee to some of the top foodservice
establishments in North America including upscale dining, hotel, In-room,
restaurant chains, catering halls and convenience stores.
Key Duties and Responsibilities: 
·        
Accomplish Company goals by accepting ownership for
accomplishing new and different requests; exploring opportunities to add value
to the Company.
·        
Develop accurate and aggressive long and short-term
financial objectives consistent with the Company’s mission.
·        
Maintain product and service quality standards by
conducting ongoing evaluations and investigating complaints. Initiates
corrective action.
·        
Create an operating business environment that
assures consistent guest satisfaction.
·        
Actively monitor the performance of the company
through verification and analysis of guest satisfaction systems and financial
reports. Initiates corrective action.
·        
Prepare and present comprehensive management reports
that clearly explain operational effectiveness, trends and variances.
·        
Manage a pro-active human resource function to
ensure employee motivation, training and development, wage and benefits
administration, and compliance with established labor regulations.
·        
Implement and maintain an effective open-door
communication system that crosses departmental lines in order to reach all
employees.
·        
Ensuring occupational health and safety by
establishing, following and enforcing sanitation standards and procedures;
complying with health and legal regulations; maintaining work security systems.
·        
Adhere to Government regulations that influence the
Company’s operations, ensuring Cafe Pap and Ihamba Lakeside Safari Lodge are
operating in compliance with all applicable laws, regulations, and requirements
of Government.
·        
Improve on professional and technical knowledge by
tracking emerging trends in the safari lodging and restaurant industries;
attending educational workshops; reviewing professional publications;
establishing personal networks; benchmarking state-of-the-art practices;
participating in professional societies.
Qualifications, Skills and
Experience: 
·        
The applicant should preferably hold a Bachelor of
Science Degree in Hotel/Restaurant Management or Business Management
·        
At least five years’ experience in a similar
position in the Hospitality Industry
·        
Computer literacy i.e. Knowledge of Microsoft Office
(MS Word, Excel, PowerPoint)
·        
Provable skills in strategic planning
·        
Demonstrated skills in preparing budgets and
financial plans.
·        
Working knowledge of supply chain management.
·        
Self-discipline, takes initiative, good leadership
ability and outgoing personality.
·        
Ability to motivate employees to work as a team to
ensure that production and service meet appropriate standards.
·        
Ability to handle the pressures of simultaneously
coordinating a wide range of activities and recommend appropriate solutions to
both the Lodge and Cafe.
·        
Excellent communication skills for dealing with
diverse staff.
·        
Ability to coordinate multiple tasks such as food,
beverage and labor cost while maintaining required standards of operation in
daily activities.
·        
The individual should have reliable means of
transport to/from work with a valid driver’s license.
How to Apply:
All suitably qualified candidates should send their
applications by clicking on this
link
.
Please upload
the following in your application; an updated CV / resume (PDF or Word Format)
which should include your contact information and three work related references
and a one page statement describing your suitability for the role should be
included.
Deadline: 31st December 2015

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