Job Title: Head of Human Resource
Organisation: Zoe
Recruitment (Micro-finance Company)
Recruitment (Micro-finance Company)
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment
is an HR consultancy company that exists to contribute to the transformation of
productivity and work ethic, by linking talent to business/organizations, and
placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client, a Micro-finance company.
is an HR consultancy company that exists to contribute to the transformation of
productivity and work ethic, by linking talent to business/organizations, and
placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client, a Micro-finance company.
Job Summary: The Head, Human
Resources (HHR) oversees the Human Resources Department and is responsible for
oversight of all human resources systems and procedures, including recruitment
and selection, training and development, performance management (evaluations),
conflict resolution and compensation/rewards management and ensuring compliance
with governing regulations. The job holder will be responsible for the
development and implementation of Human Resource Policies and Procedures. The
incumbent will have to take proactive and persistent approach to implement and
sustain culture of service excellence within the company, reinforce the brand
values and mission. The Head of Human Resource will provide the setting and
tone by ensuring employees and customers concerns are duly noted and adequately
addressed, resulting into improved employee royalty, responsibility and pride
at the work place.
Resources (HHR) oversees the Human Resources Department and is responsible for
oversight of all human resources systems and procedures, including recruitment
and selection, training and development, performance management (evaluations),
conflict resolution and compensation/rewards management and ensuring compliance
with governing regulations. The job holder will be responsible for the
development and implementation of Human Resource Policies and Procedures. The
incumbent will have to take proactive and persistent approach to implement and
sustain culture of service excellence within the company, reinforce the brand
values and mission. The Head of Human Resource will provide the setting and
tone by ensuring employees and customers concerns are duly noted and adequately
addressed, resulting into improved employee royalty, responsibility and pride
at the work place.
Key Duties and Responsibilities:
·
In charge of the design and implementation of Human
Resource Systems, Policies and Procedures.
In charge of the design and implementation of Human
Resource Systems, Policies and Procedures.
·
Responsible for managing staffing
Responsible for managing staffing
·
In charge of performance management
In charge of performance management
·
In charge of compensation administration /rewards
management.
In charge of compensation administration /rewards
management.
·
Records Management.
Records Management.
·
In charge of managing employee relations.
In charge of managing employee relations.
·
In charge of training and development.
In charge of training and development.
·
Ensure departmental planning and development.
Ensure departmental planning and development.
·
Recruiting and attracting customer oriented
individuals.
Recruiting and attracting customer oriented
individuals.
·
Training new employees on the Customer Service
Standards.
Training new employees on the Customer Service
Standards.
·
Ongoing training to focus on a consistent message of
quality service.
Ongoing training to focus on a consistent message of
quality service.
·
In charge of incorporating service standards into
the staff evaluation process and spearheading the regular evaluation process in
all branches.
In charge of incorporating service standards into
the staff evaluation process and spearheading the regular evaluation process in
all branches.
·
Promote team work
Promote team work
·
Promote from within to foster a service excellence
culture and
Promote from within to foster a service excellence
culture and
·
Develop employee recognition strategy, to promote
excellence in service delivery.
Develop employee recognition strategy, to promote
excellence in service delivery.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate should preferably hold a Master’s
Degree in a Business related or an MBA
The ideal candidate should preferably hold a Master’s
Degree in a Business related or an MBA
·
The applicant must also hold a University degree in
general Business, Management, Economics, Human Resources or Personnel
Management.
The applicant must also hold a University degree in
general Business, Management, Economics, Human Resources or Personnel
Management.
·
A minimum of five years of progressive employment
experience in a human resources management role, preferably with a large
international company or organization in the financial sector.
A minimum of five years of progressive employment
experience in a human resources management role, preferably with a large
international company or organization in the financial sector.
·
Specific experience in developing a human resources
function based on performance management .
Specific experience in developing a human resources
function based on performance management .
·
Past exposure and experience in coordinating
training, delivery of training a plus.
Past exposure and experience in coordinating
training, delivery of training a plus.
·
Working knowledge of local labor law and employment
practices .
Working knowledge of local labor law and employment
practices .
·
Proven ability to develop systems and policies.
Proven ability to develop systems and policies.
·
Excellent quantitative and analytical skills.
Excellent quantitative and analytical skills.
·
Excellent organizational skills
Excellent organizational skills
·
Excellent oral and written communication skills
Excellent oral and written communication skills
·
Good team work
Good team work
·
Excellent interpersonal skills
Excellent interpersonal skills
·
Organizational support
Organizational support
·
High personal initiative
High personal initiative
·
Skills and knowledge of Project management
Skills and knowledge of Project management
·
Skills and knowledge in Change management
Skills and knowledge in Change management
·
Computer Skills: Proficiency in
Human Resource Systems, Internet software, Payroll systems, Spread sheet
software and word processing software.
Computer Skills: Proficiency in
Human Resource Systems, Internet software, Payroll systems, Spread sheet
software and word processing software.
Personal Competencies:
·
Leading with integrity
Leading with integrity
·
Employee Engagement
Employee Engagement
·
Treating employees with dignity and respect.
Treating employees with dignity and respect.
·
Achievement focus
Achievement focus
·
Collaboration
Collaboration
·
Responsible for results
Responsible for results
·
Recruitment and Staffing
Recruitment and Staffing
·
Financial Responsibility
Financial Responsibility
How to Apply:
All suitably qualified
and interested candidates should apply directly by sending their detailed CVs
with copies of complete academic transcripts, and at least three professional referees
to [email protected]
and interested candidates should apply directly by sending their detailed CVs
with copies of complete academic transcripts, and at least three professional referees
to [email protected]
Deadline: 9th December 2015
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