Entry Level Airport Services Duty Officer Career Jobs – Qatar Airways

Organisation: Qatar Airways
(QA)
Duty Station: Entebbe,
Uganda
Job Ref: QR10073
About QA:
Qatar Airways
has gradually grown to reaching over 120 destinations worldwide, offering
unmatched levels of service excellence that have helped excel the award-winning
carrier to become best in the world. Qatar Airways was voted Airline of the
Year 2011 and in 2012 in the prestigious Skytrax industry audit and it has won
the confidence of the travelling public.
With a larger
number of passengers and more choice available in the skies today, Qatar
Airways is looking to maintain and grow their position in the marketplace with
exceptional high-quality service with ever-increasing efficiency. In this
highly competitive environment, Qatar Airways has achieved much with our
phenomenal route expansion averaging 30% growth year to year and flying one of
the most modern fleet of almost 120 aircraft in the skies today. Qatar Airways’
global network currently spans key business and leisure destinations across
Europe, Middle East, Africa, Asia Pacific, North America and South America,
with scheduled flights operating to and from our hub in Doha, capital of the
State of Qatar.
Job Summary: The Qatar
Airways Airport Services Duty Officer will be responsible for the overall
control of the shift as a direct representative of the Airport Services Duty
Manager.  The incumbent will actively monitor
the activities of the various sections at the airport and coordinate with other
areas. The Airport Services Duty Officer will ensure punctuality and safety of
all Qatar Airways operations.
Key Duties and Responsibilities: 
·        
The incumbent will act as a liaison between airport
service providers and users and monitoring the day to day operations
·        
Ensuring passenger and aircraft handling practices
confirm to safety and security requirements
·        
Managing and controlling manpower on the shift in
order to optimise utilisation and to maintain staff moral and discipline
·        
Providing input and recommendations to management to
improve the effectiveness of the daily operations
·        
In charge of resolving customer problems and
complaints effectively across all departments including customer relations and
providing resolutions for complaint handling
Qualifications, Skills and
Experience: 
·        
The ideal candidate for the Qatar Airways Airport
Services Duty Officer should preferably hold a bachelor’s degree
·        
At least two years’ job-related experience
specifically in a supervisory role for an airline or within the airport
environment. 
·        
Broad knowledge and understanding of weight and
balance, ramp handling and dangerous goods regulations. 
·        
Ability to work under pressure whilst maintaining
the highest levels of customer service and adhering to tight deadlines.
How to Apply:
All applicants
who to join Qatar Airways in the aforementioned capacity are encouraged to
apply online at the web link below. You will be required to attach an updated
resume / CV.
Deadline: 26th December 2015
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