Relationship Manager Job Careers – Dfcu Bank

Job Title:      Relationship Manager
Organisation: Dfcu Bank
Duty Station: Kampala,
Reports to: Senior
Relationship Manager
About US:
Dfcu bank is a
fast growing commercial bank offering a variety of innovative products and
services. DFCU Limited was started by the Commonwealth Development Corporation
(CDC) of the United Kingdom and the Government of Uganda through the Uganda
Development Corporation (UDC) under the name of Development Finance Company of
Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary:  The Relationship Manager will execute sales
plans to ensure that all products meet budget commitments. The job holder will
provide responsive, proactive, proficient and effective banking service to
business/wholesale banking customers, alert them of wealth creation
opportunities offered by the bank there by expanding share of business. The Relationship
Manager will extensively sell to SMEs, corporate bodies, NGOs, local
governments & institutions of higher learning and any other business that
falls in that category. The job holder will also ensure good retention strategy
for the existing clientele, there by growing the wallet share.
Key Duties and Responsibilities:  
The job holder will provide superior relationship
management by ensuring customer retention, loyalty, preference and devotion.
Provision of advice and direction in business
The job holder will drive sales to corporate, NGOs
& local government among others to enhance growth in customer numbers and
Keenly analyze and compare our product offer,
service, pricing and financial performance against competition.
Identify new or additional business openings in the
Improve on relationship management through regular
visits, timely feedback to clients & continuous anticipation of their needs
with the aim to exceed their expectations.
In charge of cross selling and retention of business
banking vs. non borrowing clients in branches to maintain a clean & updated
Grow our share of business in NGOs, local
governments, SME’s, and corporate bodies’ country wide.
Compile monthly wide business banking liability
figures and monitor growth against targets.
In charge of carrying out market intelligence
feedback on products/competition and how they are doing.
Perform any other duties as assigned by the Senior
Relationship Manager
Qualifications, Skills and Experience:  
The ideal candidate for the Dfcu Bank Relationship
Manager job opportunity should hold a University degree in business related
Excellent track record in sales management.
At least five to seven years’ experience in banking
of which two to three years should be in relationship management & sales.
Detailed working knowledge and understanding of all
bank products compiled with intensive training.
Ability to work under pressure.
Computer knowledge especially spread sheet, word
& power point.
Relevant business experience and acumen.
Outgoing, self-motivated, assertive and proactive.
Be a self-starter who is oriented and able to meet
Excellent communication, interpersonal and negotiation
Good team player who is able to work under minimum
Strong analytical power and innovative abilities.
Full of energy and enthusiasm.
Ability to energize others.
Effectiveness & full of passion for the
How to Apply:
All candidates
who so wish to join the banking sector in the aforementioned capacity are
encouraged to send their applications with detailed CVs including present
position and copies of relevant professional/academic certificates to:
Deadline: Friday, 4th December
NB: Therefore, if you do not hear from us by 18th
December 2015, consider your application unsuccessful

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