Fresher Customer Care Representative Jobs – Movit Products

Organisation: Movit Products
Duty Station: Kampala,
Uganda
Reports to: Customer Care
Manager 
About US:
Movit Products
Limited is one of the Leading Cosmetics Manufacturers in the Great Lakes
region. Movit Products Ltd, a cosmetic manufacturing company was formed after a
careful assessment of the community development needs, a feeling of Ugandans as
well as a trend in global development.
Job Summary: The Customer
Care Representative will support Movit through the management of all customers
raised issues and concerns
Key Duties and Responsibilities: 
·        
Obtain details of customer complaints
·        
Expedite responds to customer’s inquiries / feedback
on planned adjustments
·        
Keenly examine all relevant information to assess
validity of complaints and possible causes
·        
Build and maintain sustainable relationships of
trust through open and interactive communication with the key customer
·        
Generate sales leads and orders
·        
Support the sales function & key accounts 
Qualifications, Skills and
Experience: 
·        
The Customer Care Representative should hold a diploma
in a Business related course especially in Marketing
·        
Working knowledge of customer service principles and
practices
·        
Excellent communication skills
·        
Excellent interpersonal & listening skills
·        
Keen attention to detail and accuracy
·        
Pleasing personality
·        
High degree of integrity
·        
High level of persuasiveness
·        
Excellent product knowledge
·        
Excellent customer care skills
How to Apply:
All applicants
are required to download the application form, Download Here
and send the filled application form at the web link below at the bottom of
this page.
Click
Here
-> Apply
NB: Only short listed candidates for interviews will be
contacted. The attached form should not exceed 1 MB.
Deadline: 7th November 2015.

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