Job Summary: The MTN Customer Service Advisor will be
responsible for managing client communications through interacting directly
with potential, new and existing clients. He/she will work to provide quality
customer service while increasing the company’s revenues through increased
sales.

Key Duties and Responsibilities:

·
Processing all enquiries

·
Answering incoming calls

·
Offering customers products and services

·
Performing administrative functions

·
Updating client accounts

·
Processing customer correspondence

Qualifications, Skills and Experience:

·
The ideal candidates for the Customer Service Advisor
jobs should hold a Diploma as a minimum academic qualification

·
The applicants must also have a typing Speed of
30wpm

·
Computer literacy skills in MS Word, Excel and
Internet or email.

·
Excellent communication and interpersonal skills

·
Self-motivated

·
Ambitious

·
Driven by goals and targets

·
Inspiring to others

·
High levels of accountability and ownership

·
Can take personal responsibility under minimum
Supervision

·
Ethical, Confidential, Mature with high levels of
Integrity

The ideal
candidates should be able to speak fluently any of the following language
combinations;

·
Luganda, Swahili, English

·
Luganda, Ateso, English

·
Luganda, Acholi, Langi, English

·
Luganda, Runyoro, Rutoro, English

·
Luganda, English

·
Luganda, Runyankole, Rukiga, English

NB: The candidates
who do not meet this requirement should not apply.

How to Apply:

All suitably
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.

Opens the employer’s application pageApply Now →

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latest jobs, please visit http://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline

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