USAID Marie Stopes International (MSI) Programme Careers – Outreach Team Leader

Organisation: Marie Stopes
International (MSI)
Project Name: USAID Long
Term Methods (LTM) Programme
Reports to: Head of
Outreach

Duty Station: Yumbe, Eastern and West Nile Regions, Uganda


About US:
Marie Stopes
International (MSI) is an international non-profit organisation providing
personalised contraception and safe post-abortion care services to women and
girls. Our local teams of professionals are passionate about the work they do
in communities across 37 countries. The services we provide give a woman the
power to choose when she has children so that she is free pursue her plans and
dreams for herself and her family.
About USAID LTM Programme:
Established in
2008, Marie Stopes International Uganda (MSI Uganda) is an international branch
office of MSI. In 2015, MSI Uganda assumed leadership of the USAID Long Term
Methods (LTM) Programme.  The LTM
Programme expands affordable services and choice of the full range of
contraceptive choice to rural and underserved communities through a dynamic mix
of mobile clinical outreach, social franchising and community based
distribution.  In partnership with the
Ministry of Health, this programme supports the long term capacity of public
and private sector providers to deliver high quality FP counselling and
services.
Job Summary:  The Outreach Team Leader will mainly steer
and provide to the delivery of high-impact and high-quality comprehensive and
voluntary family planning (FP) services provided by an Outreach Team.  Outreach is a strategic channel for providing
greater access to rural communities with unmet need and unmet demand for family
planning services, especially long-acting reversible contraception (LARC) and
permanent methods.  Clinical outreach is
a primary service delivery channel under the LTM Programme.  The Outreach Team Leader is responsible for ensuring
the delivery of high quality family planning and PAC counselling and service
provision by his/her outreach team.  In
addition to the team leader, each outreach team includes at least two
additional providers (trained in comprehensive counselling, PAC/PAC FP, STMs,
and LARCs), and one transport assistant. 
S/he must be qualified and competent to provide permanent methods. S/he
is responsible for the appropriate supervision and quality of service delivery
provided by the Outreach Team.  S/he is
responsible for correct, complete and timely submission of all outreach records
and performance data.  S/he is
responsible for empowering all Outreach Team members: 1) meet and exceed MSI
global minimum standards for quality and agreed programme deliverables; and 2)
comply with all MSI Uganda policies and procedures. 
Key Duties and Responsibilities:
1. Compliance to Clinical Standards and
Operating Procedures:    
·        
Ensure adherence and compliance with set Outreach
protocols and standards
·        
Ensure that all the required monitoring tools
(including but not limited to: stock cards, stock management checklists,
Outreach checklists, Quality Assurance Checklists) are available and properly
used by team members
2.
Team Management:
·        
All team members clearly understand their roles and
responsibilities as per their job frameworks and as defined in the Outreach
checklists
·        
Ensure the daily supervision of team members and
regular performance appraisals completed in accordance with MSI Uganda policies
3.
Clinical Quality Assurance:
·        
Assure standards of all services, counselling and
infection prevention
·        
Ensure monthly self-administered quality assurance
assessments are done and that necessary steps are taken to improve performance
·        
Ensure team members receive training as necessary
and performance improves accordingly
·        
Carry out appropriate procedures (including
Intravenous Therapy, Tubal Ligation, Vasectomy, Norplant, IUD insertion, Pap
smear, MVA procedure and VCT).
·        
Ensure responsible follow up and treatment of
complications.
·        
Expeditiously follow-up the Ugandan Clinical
Guidelines for appropriate management of most conditions and illnesses.
·        
Refer complicated conditions to a hospital for
further management.
·        
Ensure that the highest standards of reproductive
health and general clinical services (including HIV/AIDS services) are
achieved, as laid down in the Marie Stopes Partnership Manual.
·        
Work closely with the Quality Assurance management
& Training Officer, ensure that the Outreach Team complies with MSI
policies and protocols for vocal local, infection prevention and emergency
preparedness (including resuscitation).
4.
Data Quality Assurance:
·        
Ensure integrity and authenticity of all financial
and programmatic data and documentation
·        
Ensure proper record keeping, including: client
records, informed consent forms, stock cards, and event tracking
·        
The incumbent will be responsible for the completion
of HMIS data validated by public health facilities and is cross-referenced with
CLIC and vehicle tracking data
5.
Financial Management:
·        
Correct and accurate management of petty cash
·        
Appropriate documentation and validation of all
advance requests and reconciliations for all team members
·        
Ensure the timely submission of all financial
documentation for validation
·        
Accurate and timely submission of timesheets for all
staff
6.
Partnership and Coordination:
·        
Work closely with Communications to effectively
coordinate demand creation activities
·        
Build and strengthen working relationships and
partnerships within the districts with NGOs/CBOs to help in mobilization of
clients for FP services
·        
Effectively collaborate with SF Coordinators to
ensure opportunities for coordination and collaboration are maximized.
7.
Logistics Management:
·        
Correct storage and forecasting of stock minimum and
maximum levels
·        
Send monthly stock reports to Outreach Operations
Officer
·        
Ensure the correct implementation of stock
management protocols
Qualifications, Skills and Experience:
·        
The applicant should preferably hold a Medical or
Clinical Officer (must be able to provide permanent methods of family planning)
·        
Working knowledge of FP clinical procedures and
minimum standards essential
·        
Possession of a certification in LARC and PM FP
service delivery
·        
Prior USAID training in FP compliance highly
desirable
·        
Previous experience and knowledge of FP service
delivery at community level
·        
Past exposure and experience in managing and
motivating teams
·        
Ability to manage and implement activities to agreed
work plans, within budget and in time
·        
Keen attention for detail
·        
Demonstrated skills in effective conflict resolution
·        
Prior experience working with public sector
facilities desirable
·        
Knowledge of more than one Ugandan language i.e. In
Yumbe, Eastern and West Nile Regions
Personal Competencies:
·        
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
solution
·        
Innovative: Thinking
creatively and outside of the box so that ideas generated create a positive
outcome
·        
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
·        
Responsive: Being
responsive to changing priorities and demands
·        
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
met
·        
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
·        
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
·        
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
·        
Driven: Drive and
determination to deliver results
·        
Accountable: Taking
responsibility for appropriate decisions that you make, and the actions and behaviour
you demonstrate
·        
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
plans/activities accordingly
·        
Motivated: Motivation
towards achieving quality results to maximise potential
·        
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
The Outreach
Team Leader is required to demonstrate MSI Uganda’s core values of:
·        
Accountability of all staff to each other and our
clients and stakeholders
·        
Equality of opportunity and access
·        
Value for money in the management of our resources
How to Apply: 
All suitably
qualified and interested candidates are encouraged to send their electronic
applications including a cover letter, updated CV and academic documents via
E-mail to: vacancies@mariestopes.or.ug.
Deadline: 11th September, 2015
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