INGO Career Jobs – Program Manager, E-Health at Clinton Health Access Initiative (CHAI)

Organisation: Clinton
Health Access Initiative (CHAI)
Duty Station: Kampala,
About US:
The Clinton
Health Access Initiative (CHAI) is a global health organization committed to strengthening
integrated health systems in the developing world and expanding access to care
and treatment for HIV/AIDS, malaria and other diseases. CHAI’s
solution-oriented approach focuses on improving market dynamics for medicines
and diagnostics; lowering prices for treatment; accelerating access to
life-saving technologies; and helping governments build the capacity required
for high-quality care and treatment programs. Since its establishment in 2002
by President William J. Clinton, CHAI has worked on the demand and supply sides
of the market to help more than 2 million HIV+ people access the medicines
needed for treatment—representing nearly half of all people and 2 out of 3
children on HIV/AIDS treatment in developing countries. Building on this model,
CHAI has expanded its scope to include efforts to strengthen healthcare
delivery systems and to combat malaria and childhood illnesses.
Job Summary: The eHealth
Program Manager will steer the identification, development, and implementation
of ehealth systems in Uganda. eHealth, as defined in this context, refers to
health based interventions supported by electronic / computer-based processes
and communication. The eHealth Program Manager will serve as a key member of
the CHAI Uganda team and is expected to bring technical expertise and strong
program management skills to CHAI’s engagement on information technology with
the Ministry of Health (MoH) and various partners. The eHealth Program Manager
will lead a small, Agile team in the development of cutting-edge, innovative
and integrated health technologies and strategies in Uganda. S/he will identify
and tailor appropriate technologies for implementation based on country needs,
leverage technical expertise and skills to provide detailed technical specifications
and advanced technical support, and support resource mobilization. On behalf of
the CHAI Uganda team, the eHealth Program Manager will be expected to build
collaborative and integrative eHealth strategies with the MoH and various
partners. This position requires a highly motivated individual with a diverse
technical understanding of database driven information technology platforms,
strong program management and analytical skills, and experience working in
healthcare in the developing world.  Due
to the high level of collaborative work with partners and government officials,
s/he will be expected to have excellent communication and negotiation skills
and a high degree of self-confidence. 
S/he must be able to function independently, be a self-starter, dedicated,
and have a strong commitment to excellence. 
The role also requires strong management capabilities, as s/he will be
managing a team of highly technical staff and general program staff to develop
or adapt eHealth technologies or programs. S/he should also exhibit a number of
important personal qualities: resourcefulness, responsibility, tenacity,
independence, energy, and work ethic.
Key Duties and Responsibilities: 
Work collaboratively with other program managers and
analysts in a matrixed relationship on the country team to identify and advance
other program’s objectives through eHealth technologies
Work in liaison with the MoH and partners to drive
formal coordinating structures and participate actively in Technical Working
Groups (TWGs)
Identify, design, and ensure successful sustainable
delivery of appropriate programs to solve pressing health system problems with
technology solutions
Establish detailed technical specifications and
identify appropriate technological systems for various health programs in
Actively collaborate with multiple MoH departments,
CHAI country, and CHAI global teams to develop or adapt detailed strategies and
implementation plans for eHealth interventions
Train and mentor internal and external staff in the
use and maintenance of these technologies; establish sustainable training
programs when necessary to be devolved to the MoH
Assist in identifying funding sources and develop
resource mobilization plans for eHealth programs
Launch and manage operational research pilots to
evaluate and monitor the impact of these programs during and after
Develop program budgets and cash forecasts, and
ensure activities are executed according to work plan and approved budgets, and
compile progress reports and presentations on program progress and activities
The eHealth team also oversees all ICT needs for the
office, including tech support, IT equipment inventorying, internet access,
Perform any other activities, as needed
Qualifications, Skills and Experience: 
The Clinton Health Access Initiative Program
Manager, E-Health should hold a Bachelor’s degree from an accredited university
in Business, Public Health, Engineering, Computer Science, or other applicable
field. Possession of a master’s degree is an added advantage
A minimum of five years of progressive experience
with demonstrable skills in managing IT / software development projects and
managing teams, including at least three years leading software development
teams and five years of building high quality custom software systems
Demonstrated knowledge of all phases of software
development cycle, requirements documentation, and quality assurance.
Significant experience leading Agile development
teams and implementing key Agile principles like test-driven development, code
review, continuous integration/ delivery etc.
Detailed knowledge, understanding and demonstrable
technical knowledge of the underpinnings of eHealth technologies and programs
Significant experience using development frameworks
and deploying scalable and well-documented code.
Strong Object Oriented design skills, including
strong design patterns knowledge
Solid knowledge of diverse programming languages.
Development and delivery experience with C#, Java, Python, Ruby on Rails and/or
System design, architecture, and database
development experience. Comfortable making, supervising, and reviewing design
decisions for complex systems.
Broad knowledge and understanding of software
development methodologies and their trade-offs
Strong understanding of the technical requirements
for achieving interoperability between systems and working with data standards.
Familiarity with the current best practices for
system/network security, risk assessments, and working with confidential data.
Proven experience with project management tools e.g.
Microsoft Project / Basecamp and versioning tools – e.g. GIT as well as
developing and managing budgets, work plans, and proposals
Practical experience implementing and scaling
technology programs, especially in developing country contexts
Comfort and significant experience communicating
technological concepts and processes to non-technical stakeholders with limited
technical knowledge and background.
Skills in negotiating and communicating with
multiple and diverse stakeholders in challenging environment environments
Detail-oriented with strong organization skills
Ability to solve challenging problems without
extensive structural or operational support;
Able to adapt to fast-paced and changing
environments, both internally and externally; to learn new cutting edge
languages, methodologies and technologies
Experience mentoring junior developers and analysts
Strong analytical skills and technical proficiency
with MS Excel, MS Word, and PowerPoint
Excellent business-oriented verbal, visual and
written communication skills
English language fluency, both written and verbal.
Prior managerial experience working in a technology
or other start-up organization is considered an added advantage
A foundation, educational or occupational, in public
health or Statistics Management.
Prior experience working in the developing world is
also an advantage
Past experience in human centered design is an added
How to Apply:
All candidates
who wish to join the Clinton Health Access Initiative (CHAI) in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.
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