Job
Title: Food and Beverage Manager
Title: Food and Beverage Manager
Organisation: Hilton
Hotels & Resorts
Hotels & Resorts
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
Job Number: HOT01ZUL
About
Hilton Hotels & Resorts:
Hilton Hotels & Resorts:
Hilton Hotels
& Resorts is an international chain of full service hotels and resorts and
the flagship brand of Hilton Worldwide. The Hilton Hotels brand remains one of
the company’s flagship brands and one of the largest hotel brands in the world.
The company places marketing emphasis on both business travel and leisure
travel with locations in major city centers, near airports, convention centers,
and a number of vacation resorts and leisure-oriented hotels in popular
vacation destinations around the world.
& Resorts is an international chain of full service hotels and resorts and
the flagship brand of Hilton Worldwide. The Hilton Hotels brand remains one of
the company’s flagship brands and one of the largest hotel brands in the world.
The company places marketing emphasis on both business travel and leisure
travel with locations in major city centers, near airports, convention centers,
and a number of vacation resorts and leisure-oriented hotels in popular
vacation destinations around the world.
Job Summary: The Food and
Beverage (F&B) Manager with Hilton Hotels and Resorts is responsible for
managing operations of all Food & Beverage outlets to deliver an excellent
Guest and Member experience while training staff and working within budgeted
guidelines. The Food & Beverage Manager would also be required to manage,
train, and develop team members and work within all budgeted guidelines.
Beverage (F&B) Manager with Hilton Hotels and Resorts is responsible for
managing operations of all Food & Beverage outlets to deliver an excellent
Guest and Member experience while training staff and working within budgeted
guidelines. The Food & Beverage Manager would also be required to manage,
train, and develop team members and work within all budgeted guidelines.
Key Duties and Responsibilities:
·
Oversee all Food & Beverage Outlet operations
Oversee all Food & Beverage Outlet operations
·
Maintain exceptional levels of customer service
Maintain exceptional levels of customer service
·
Ensure compliance of brand standards
Ensure compliance of brand standards
·
The incumbent will recruit, manage, train and
develop the F&B team
The incumbent will recruit, manage, train and
develop the F&B team
·
Manage guest queries in a timely and efficient
manner
Manage guest queries in a timely and efficient
manner
·
Work closely within budgeted guidelines in relation
to Food, Liquor Costs and Payroll
Work closely within budgeted guidelines in relation
to Food, Liquor Costs and Payroll
·
Set departmental targets and objectives, work
schedules, budgets, and policies and procedures
Set departmental targets and objectives, work
schedules, budgets, and policies and procedures
·
Develop menus with other members of F&B team
Develop menus with other members of F&B team
·
The incumbent will be accountable for monthly stock
takes
The incumbent will be accountable for monthly stock
takes
·
Incentivise team members to maximize sales and
revenue
Incentivise team members to maximize sales and
revenue
·
Conduct annual and mid-year appraisals with Managers
under your responsibility
Conduct annual and mid-year appraisals with Managers
under your responsibility
·
Evaluate guest satisfaction levels with a focus on
continuous improvement
Evaluate guest satisfaction levels with a focus on
continuous improvement
·
Ensure communication meetings are conducted and post-meeting
minutes generated
Ensure communication meetings are conducted and post-meeting
minutes generated
·
Be environmentally aware
Be environmentally aware
·
Support other departments wherever necessary and
maintain good working relationships
Support other departments wherever necessary and
maintain good working relationships
·
Comply with hotel security, fire regulations and all
health and safety legislation
Comply with hotel security, fire regulations and all
health and safety legislation
Qualifications, Skills and Experience:
·
The ideal candidate for the Hilton Hotels and
Resorts Food and Beverage Manager should possess a Degree in relevant area or
equivalent qualification
The ideal candidate for the Hilton Hotels and
Resorts Food and Beverage Manager should possess a Degree in relevant area or
equivalent qualification
·
Prior management and/or supervisory F&B
experience
Prior management and/or supervisory F&B
experience
·
Able to meet financial targets
Able to meet financial targets
·
Ability to comply with all F&B brand standards
Ability to comply with all F&B brand standards
·
Ability to work under pressure
Ability to work under pressure
·
Excellent grooming standards
Excellent grooming standards
·
Willingness to develop team members and self
Willingness to develop team members and self
·
High degree of flexibility to respond to a range of
different work situations
High degree of flexibility to respond to a range of
different work situations
·
Ability to work on your own or in teams
Ability to work on your own or in teams
·
Applicants with a passion for delivering exceptional
levels of guest service possess an added advantage
Applicants with a passion for delivering exceptional
levels of guest service possess an added advantage
Job Benefits: Your benefits
will include a competitive starting salary and holiday entitlement. As an
employee you will become a member of The Hilton Club which provides reduced
hotel room rates in our hotels worldwide, plus discounts on products and
services offered by Hilton Worldwide and its partners. We look forward to
explaining in detail the range of excellent benefits that you would expect from
a global hotel organization like Hilton Worldwide.
will include a competitive starting salary and holiday entitlement. As an
employee you will become a member of The Hilton Club which provides reduced
hotel room rates in our hotels worldwide, plus discounts on products and
services offered by Hilton Worldwide and its partners. We look forward to
explaining in detail the range of excellent benefits that you would expect from
a global hotel organization like Hilton Worldwide.
How to Apply:
All suitably
qualified and interested candidates who wish to join one of the world’s leading
hotel and resort brands, Hilton Hotels & Resorts, should apply online by
clicking on the web link below.
qualified and interested candidates who wish to join one of the world’s leading
hotel and resort brands, Hilton Hotels & Resorts, should apply online by
clicking on the web link below.
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