Fresher Customer Care Assistant Jobs – Trading Company

Organization: Trading
About US:
Future Options
Consulting Ltd is an HR consultancy company which seeks to recruit on behalf of
its valued client in the Trading Industry.
Key Duties and Responsibilities: 
The incumbent will attract potential customers by
answering product and service questions; suggesting information about other
products and services.
Keenly resolves product or service problems by
clarifying the customers complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer
Recommends potential products or services to
management by collecting customer information and analyzing customer needs.
Prepares and submits product or service reports by
collecting and analyzing customer information.
Significantly contributes to team effort by accomplishing
related results as needed.
Qualifications, Skills and
The Customer Care Assistant should at least hold a Bachelor’s
Good CUSTOMER service skills
Good product knowledge
Excellent problem solving skills
Broad market knowledge of the trading market /
Excellent listening skills
Skills in conflict resolution
How to Apply:
All suitably
qualified and interested candidates should send their applications and updated CVs
NB: Only shortlisted candidates will be contacted.
Deadline: 3rd September 2015
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Duty Station: Kampala,

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