Ericsson Careers – Senior Solution Architect Business Support Solutions (Applications Development)

Organisation: Ericsson
Duty Station: Kampala,
Req ID: 78063
About Ericsson:
Ericsson is a
world-leading provider of telecommunications equipment & services to mobile
& fixed network operators. Over 1,000 networks in more than 175 countries
use Ericsson equipment, & more than 40 percent of the world’s mobile
traffic passes through Ericsson networks. Using innovation to empower people,
business & society, we are working towards the Networked Society, in which
everything that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people &
society to help shape a more sustainable world.
Job Background:
The IT and
telecom industry is moving fast. Consumers and enterprises are driving change,
and business models that once promised commercial success are being challenged.
Telecom operators are focusing on transforming there operations and business
support systems into flexible environments that can manage these challenges. In
parallel major industry sectors such as utility, transport and health care is
introducing mobility and connectivity to innovate their offerings, services and
business models. The BSS solutions are in the heart of this process and we know
from experience that an agile IT environment leads to improved efficiency,
innovation, and customer loyalty. Ericsson’s Operations and Business Support
Solutions have led change and created value through four generations of telecoms
evolution. Ericsson provides advice to our customers how to define and manage
business, process and technical needs and we offer Systems Integration services
to build an e2e architecture and system landscape to support these needs. IT
Transformation, Customer Management, Revenue Management and Business Support
Solutions Automation – these are just some of the areas we work with to make
sure that our customers are ready to pass the next technological and business
Job Summary: The Senior Solution
Architect Business Support Solutions (Applications Development) will be part of
the engagement team driving customer dialogs, identifying business needs and
pain points, deliver customer value by translating the needs to e2e customer
Key Duties and Responsibilities: 
In charge of analyzing, designing and developing
commercially viable end-to-end technical solution for the customers based on
their specifications and business needs.
Responsible for short and long-term profitable
business for Ericsson by being part of the engagement team to translate the
customer needs, and technology opportunities into detailed technical offering,
solutions and proposals.
Accountable for customer-centric offerings,
including re-use, based on complete Ericsson portfolio and 3PP
Drives end-to-end technical solution engagements:
Customer Workshops, presentations and dialogs
Keenly analyze customer technology and business environment,
plans & requirements
Actively contribute to business case modeling around
the customer solution
Manage technical solution teams
Scopes, defines and designs solution offerings and
acceptance criteria:
Actively contribute to creating proposal
Provide input to cost estimates and pricing to
Propose suitable 3PP with requirements for solution
Design customer adaptations
Provide input into technical resource requirements
Responsible for solution High-level design/low-level
design based on the requirement baseline.
Responsible for the requirement management and
change control during implementation
To make sure solution readiness including
coordination of product customization and customer adaptation.
Actively monitor onsite integration activities, such
as installation, testing, trouble shooting and acceptance test to ensure the quality
In charge of partner management from technical and
business perspective. Make sure partner’s product or deliverable on time and
meet solution requirements.
Regional portfolio management
Product Lifecycle Management (PLCM) of regional
customer solutions and regionally sourced 3PP
Market introductions (BRP) of new solutions and
products according to regional needs
Prioritizing customer requirements from the region
as input to the product roadmaps and balance between practices
Qualifications, Skills and
The ideal candidate for the Ericsson Senior Solution
Architect Business Support Solutions (Applications Development) career
opportunity should hold an MA or BA degree in CS, EE, or a related field
A minimum of seven or more years of experience in
interaction with senior IT managers and C-level executives and facilitating
clients in IT management settings for Business Support Solutions.
Expertise in BSS business processes, frameworks and
methodology, technical platform, applications and software
Past experience of Charging, Activation and
Significant BSS operational experience in consulting
or similar role either in telecom vendor, IT vendor, operator or consulting
A change management profile, track record from
building a practice based knowledge organization where building people, skills
and capabilities are central.
Leading customer transformation programs using best
of breed technology and offerings complemented with partners.
Excellent track record as e2e Solution Architect Project
Accountable in at least 3 complex BSS and Delivery Implementations from start
to finish.
Experience and in depth understanding on the
management and execution of projects for application development and migration
for legacy IT system in Business Support Solutions.
Proven track record with the will and ability to
adopt and learn new technologies and business models.
Excellent track record of cross organization
collaboration in creation of IT and Enterprise solutions, cloud management
specific objects would be preferred.
Strong track record of consultative selling and
capability of driving and negotiating large and complex deals including
creating trust at C-level
Drive sales at C-level by providing extensive
experience and knowledge of customer operational setup and processes combined
with understanding of technology use and the business impact in direct
discussions with customers.
Executing, prioritizing & coordinating practice
engagements utilizing the preferred engagement model.
Cultural Awareness, strong cultural awareness and
excellent language skills to enable communication throughout the organization
Capability to implement common processes and tools
throughout a complex / multi-country organization.
ICT Market Landscape and business environment i.e.
main customer challenges and pain points, major competitors and their value
How to Apply:
If you believe
you are one of the ideal candidates for this opportunity in working with the
world’s leading provider of telecommunications equipment & services,
Ericsson, then visit the web link below for full job details and Apply Online.

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