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Communications Officer Jobs – World Bank
Job Title: Communications Officer
Organization: World Bank
Duty Station: Kampala,
Uganda
Uganda
Reports to: Communications
Manager, Washington D.C
Manager, Washington D.C
Job #: 151881
About World Bank:
The World Bank
is a vital source of financial and technical assistance to developing countries
around the world. The World Bank provides low-interest loans, zero to
low-interest credits, and grants to developing countries. These support a wide
array of investments in such areas as education, health, public administration,
infrastructure, financial and private sector development, agriculture, and
environmental and natural resource management. Some of our projects are co-financed
with governments, other multilateral institutions, commercial banks, export
credit agencies, and private sector investors.
is a vital source of financial and technical assistance to developing countries
around the world. The World Bank provides low-interest loans, zero to
low-interest credits, and grants to developing countries. These support a wide
array of investments in such areas as education, health, public administration,
infrastructure, financial and private sector development, agriculture, and
environmental and natural resource management. Some of our projects are co-financed
with governments, other multilateral institutions, commercial banks, export
credit agencies, and private sector investors.
The World
Bank’s strategy to help end extreme poverty and boost shared prosperity in
Africa takes shape across an array of programs tailored to the circumstances
and needs of each country. Working with governments and other partners, the
Bank is supporting delivery of basic services, extending safety nets, ensuring
food security, strengthening small farmers, and helping Ebola-affected
countries recover. Investments in human capacity and in strengthened
institutions underlie many of the development strategies.
Bank’s strategy to help end extreme poverty and boost shared prosperity in
Africa takes shape across an array of programs tailored to the circumstances
and needs of each country. Working with governments and other partners, the
Bank is supporting delivery of basic services, extending safety nets, ensuring
food security, strengthening small farmers, and helping Ebola-affected
countries recover. Investments in human capacity and in strengthened
institutions underlie many of the development strategies.
About World Bank in Uganda:
In Uganda, the
Country Assistance Strategy (CAS) FY11 – FY15 has been adjusted to emphasize
faster growth and improved governance. The result is increased focus on
transformational projects– in energy and transport infrastructure,
agricultural productivity (including agro-based industries) and access to
markets, and skills development, including in the oil producing region. The
plan includes selective policy lending for governance and sectoral reforms, along
with broadened support for governance efforts. The current Bank commitment
comes to $2.5 billion, through 19 operations. Five regional operations that
include Uganda constitute an additional net commitment of US$224million. The
portfolio is complemented by Technical Assistance and Analytical Work.
Country Assistance Strategy (CAS) FY11 – FY15 has been adjusted to emphasize
faster growth and improved governance. The result is increased focus on
transformational projects– in energy and transport infrastructure,
agricultural productivity (including agro-based industries) and access to
markets, and skills development, including in the oil producing region. The
plan includes selective policy lending for governance and sectoral reforms, along
with broadened support for governance efforts. The current Bank commitment
comes to $2.5 billion, through 19 operations. Five regional operations that
include Uganda constitute an additional net commitment of US$224million. The
portfolio is complemented by Technical Assistance and Analytical Work.
Job Summary: The
Communications Officer will support the World Bank Office in Kampala by strengthening
the communications program there, with particular attention to providing
strategic communications support to complex development projects the Bank
supports in Uganda. Working with AFREC professionals in the region and in
Washington, the Communications Officer will also support corporate communications
priorities, including dissemination of World Bank flagship publications,
executive visits to the region, and the Bank’s Annual and Spring meetings. As
part of the larger AFREC team, the Communications Officer will interact
regularly with colleagues in Headquarters and in other field offices, as well
as with operational teams in the Kampala office. A willingness to share
knowledge, draw on expertise and help create a supportive work environment is
critical. The Communications Officer plans, develops, and implements effective
communications and outreach strategies to support the WBG’s corporate,
internal, and operational priorities. As the sole Communications Officer in the
Kampala office, s/he is responsible for designing, executing, and monitoring
the impact of communications strategies that support the WBG’s work.
Communications Officer will support the World Bank Office in Kampala by strengthening
the communications program there, with particular attention to providing
strategic communications support to complex development projects the Bank
supports in Uganda. Working with AFREC professionals in the region and in
Washington, the Communications Officer will also support corporate communications
priorities, including dissemination of World Bank flagship publications,
executive visits to the region, and the Bank’s Annual and Spring meetings. As
part of the larger AFREC team, the Communications Officer will interact
regularly with colleagues in Headquarters and in other field offices, as well
as with operational teams in the Kampala office. A willingness to share
knowledge, draw on expertise and help create a supportive work environment is
critical. The Communications Officer plans, develops, and implements effective
communications and outreach strategies to support the WBG’s corporate,
internal, and operational priorities. As the sole Communications Officer in the
Kampala office, s/he is responsible for designing, executing, and monitoring
the impact of communications strategies that support the WBG’s work.
Key Duties and Responsibilities:
1.
Strategies:
Strategies:
·
Responsible for significant portions of planning,
design, and implementation of strategies to promote effective communications
with external and internal audiences on Bank-financed operations, research
products, and campaigns.
Responsible for significant portions of planning,
design, and implementation of strategies to promote effective communications
with external and internal audiences on Bank-financed operations, research
products, and campaigns.
·
Supports in determining the most effective content
and communications interventions to address particular challenges.
Supports in determining the most effective content
and communications interventions to address particular challenges.
2.
Risk Management:
Risk Management:
·
On high-risk operations in the country, must monitor
perceptions, track shifts in opinion, and respond to inquiries, while
publishing and updating key facts about project goals and milestones.
On high-risk operations in the country, must monitor
perceptions, track shifts in opinion, and respond to inquiries, while
publishing and updating key facts about project goals and milestones.
·
Regularly interact with operations staff and project
teams, organizing meetings with media and civil society as appropriate.
Regularly interact with operations staff and project
teams, organizing meetings with media and civil society as appropriate.
·
The incumbent will take the pulse of the country and
guide country teams, with analyses on the political economy, especially during
election years, and regular monitoring of the media.
The incumbent will take the pulse of the country and
guide country teams, with analyses on the political economy, especially during
election years, and regular monitoring of the media.
3.
Relationships:
Relationships:
·
Identify opinion leaders and influential
organizations in Uganda, and guide a strategy of engagement with these various
stakeholders, which might range from parliamentarians to faith-based
organizations to business associations.
Identify opinion leaders and influential
organizations in Uganda, and guide a strategy of engagement with these various
stakeholders, which might range from parliamentarians to faith-based
organizations to business associations.
·
The incumbent will be responsible for convening
stakeholder groups for consultations and structured dialogues around projects,
knowledge outputs, and country development priorities.
The incumbent will be responsible for convening
stakeholder groups for consultations and structured dialogues around projects,
knowledge outputs, and country development priorities.
3.
Products:
Products:
·
In charge of planning and delivering a range of
written products on the Bank’s operational goals, results and knowledge.
Outputs range from traditional press releases and Op-Eds to web features,
brochures, Q&As, briefing notes, and speeches.
In charge of planning and delivering a range of
written products on the Bank’s operational goals, results and knowledge.
Outputs range from traditional press releases and Op-Eds to web features,
brochures, Q&As, briefing notes, and speeches.
·
Responsible for updating the World Bank’s internal
and external websites for the country.
Responsible for updating the World Bank’s internal
and external websites for the country.
4.
Events: Coordinates communications activities and events ranging from press
conferences to large seminars and town hall meetings, involving external and/or
internal audiences.
Events: Coordinates communications activities and events ranging from press
conferences to large seminars and town hall meetings, involving external and/or
internal audiences.
5.
Representation: The incumbent will often represent the World Bank Kampala
office, before external and internal audiences, explaining WBG policies and
operational goals.
Representation: The incumbent will often represent the World Bank Kampala
office, before external and internal audiences, explaining WBG policies and
operational goals.
6.
Technical and Advisory Support:
Technical and Advisory Support:
·
Guides Bank managers and project teams on trends,
news developments, or changing circumstances that may impact the WBG and its
work, and helps determine strategic responses.
Guides Bank managers and project teams on trends,
news developments, or changing circumstances that may impact the WBG and its
work, and helps determine strategic responses.
·
Provides regular communication support to WBG
operational teams and government implementing agencies to assure that project
goals are well-explained and that affected stakeholders are engaged at all
stages.
Provides regular communication support to WBG
operational teams and government implementing agencies to assure that project
goals are well-explained and that affected stakeholders are engaged at all
stages.
7.
Resource management:
Resource management:
·
Employs appropriate methodologies for handling
simple and complex procurement tasks and/or issues.
Employs appropriate methodologies for handling
simple and complex procurement tasks and/or issues.
·
Manages specific line items of unit budget.
Manages specific line items of unit budget.
8.
Mentoring, leadership:
Mentoring, leadership:
·
Offer technical coaching to staff members or
guidance and support to junior staff.
Offer technical coaching to staff members or
guidance and support to junior staff.
·
The incumbent may serve as a team leader,
responsible for managing performance of team members
The incumbent may serve as a team leader,
responsible for managing performance of team members
Qualifications, Skills and Experience: The Communications Officer should hold
adequate qualifications to perform the aforementioned duties but also the
following competencies
adequate qualifications to perform the aforementioned duties but also the
following competencies
Personal Competencies:
Communication
Strategy and Execution in International Development:
Strategy and Execution in International Development:
·
Demonstrates a working proficiency to lead the
planning, development, and execution of a communication strategy for moderately
complex projects.
Demonstrates a working proficiency to lead the
planning, development, and execution of a communication strategy for moderately
complex projects.
·
Leads research efforts to identify and map project
stakeholders or intended audiences; leads media and audience outreach,
identifying audience needs.
Leads research efforts to identify and map project
stakeholders or intended audiences; leads media and audience outreach,
identifying audience needs.
·
Independently implements communication strategies
for moderately complex projects and can use feedback from evaluation tools to
strengthen programs.
Independently implements communication strategies
for moderately complex projects and can use feedback from evaluation tools to
strengthen programs.
·
Helps others develop this competency.
Helps others develop this competency.
Broad
Business Thinking:
Business Thinking:
·
Capable of distilling an in-depth understanding of
the long term implications of decisions, both for Uganda and for the Bank.
Capable of distilling an in-depth understanding of
the long term implications of decisions, both for Uganda and for the Bank.
·
Involves the key players in identifying operational
needs, challenges and immediate solutions.
Involves the key players in identifying operational
needs, challenges and immediate solutions.
·
Ensures that decisions are supported by relevant
stakeholders and can explain the business case for decisions.
Ensures that decisions are supported by relevant
stakeholders and can explain the business case for decisions.
Client
Understanding and Advising:
Understanding and Advising:
·
Looks at issues from the client’s perspective and
advocates for clients.
Looks at issues from the client’s perspective and
advocates for clients.
·
Works with others across the VPU to define client
needs and develop the best approaches to meet them.
Works with others across the VPU to define client
needs and develop the best approaches to meet them.
·
Asks probing questions to understand unmet needs.
Asks probing questions to understand unmet needs.
·
Focuses on achieving sustainable results for
clients, and proposes solutions to mitigate risks.
Focuses on achieving sustainable results for
clients, and proposes solutions to mitigate risks.
Content
Development and Editing:
Development and Editing:
·
Takes full responsibility for the development of
content for dissemination.
Takes full responsibility for the development of
content for dissemination.
·
Ensure the development of communications products
meeting World Bank Group WBG standards on structure, clarity, and
persuasiveness.
Ensure the development of communications products
meeting World Bank Group WBG standards on structure, clarity, and
persuasiveness.
·
Helps develop this competency in others.
Helps develop this competency in others.
Social
Media, Information Channels, and Communication Tools:
Media, Information Channels, and Communication Tools:
·
Demonstrates working knowledge of current media
channels and tools, including social media.
Demonstrates working knowledge of current media
channels and tools, including social media.
·
Modifies communication strategies and products to
leverage innovative communication tools and channels.
Modifies communication strategies and products to
leverage innovative communication tools and channels.
Access
to Information Policy:
to Information Policy:
·
Uses the World Bank Group WBG’s Access to
Information Policy when consulting with others in the development, design, and
delivery of communications products and in other information dissemination
activities.
Uses the World Bank Group WBG’s Access to
Information Policy when consulting with others in the development, design, and
delivery of communications products and in other information dissemination
activities.
·
Fully understands the risks and opportunities
resulting from increased access to information and more substantial engagement
with stakeholders.
Fully understands the risks and opportunities
resulting from increased access to information and more substantial engagement
with stakeholders.
·
Help others develop this competency.
Help others develop this competency.
Relationship
Management, Political Awareness and Diplomacy:
Management, Political Awareness and Diplomacy:
·
Builds strategic relationships with critical
internal and external constituencies, fostering partnerships that strengthen
support for development objectives and mitigate reputational risks.
Builds strategic relationships with critical
internal and external constituencies, fostering partnerships that strengthen
support for development objectives and mitigate reputational risks.
·
Maintains and leverages high-level communication
networks and contacts within key constituencies.
Maintains and leverages high-level communication
networks and contacts within key constituencies.
·
Provides guidance to other internal WBG groups on
how to best manage critical relationships.
Provides guidance to other internal WBG groups on
how to best manage critical relationships.
Lead
and Innovate:
and Innovate:
·
Contributes new insights into development challenges
and fashions solutions to complex problems.
Contributes new insights into development challenges
and fashions solutions to complex problems.
·
Adapts as circumstances require.
Adapts as circumstances require.
Collaborate
Within Teams and Across Boundaries:
Within Teams and Across Boundaries:
·
Appropriately involves others in decision-making and
communicates with key stakeholders.
Appropriately involves others in decision-making and
communicates with key stakeholders.
·
Approaches conflicts as common problems to be solved.
Approaches conflicts as common problems to be solved.
·
Actively seeks and considers diverse ideas and
approaches, displaying a sense of mutuality and respect.
Actively seeks and considers diverse ideas and
approaches, displaying a sense of mutuality and respect.
·
Integrates WBG perspective into work.
Integrates WBG perspective into work.
Create,
Apply and Share Knowledge:
Apply and Share Knowledge:
·
Leverages department’s expertise across WBG to
strengthen internal and external client solutions.
Leverages department’s expertise across WBG to
strengthen internal and external client solutions.
·
Seeks to learn from more experienced staff and helps
others to learn.
Seeks to learn from more experienced staff and helps
others to learn.
·
Builds personal and professional networks inside and
outside the department unit.
Builds personal and professional networks inside and
outside the department unit.
Make
Smart Decisions: Seeks diversity of information and inputs, researches
possible solutions, and bases decisions on fact-based analysis, taking into
account past experience and future risks.
Smart Decisions: Seeks diversity of information and inputs, researches
possible solutions, and bases decisions on fact-based analysis, taking into
account past experience and future risks.
How to Apply:
All suitably qualified
and interested candidates who wish to join the World Bank in the aforementioned
capacity are encouraged to send their applications Online by reviewing details
at the web link below and clicking Apply Now on getting a broader insight of
vacancy.
and interested candidates who wish to join the World Bank in the aforementioned
capacity are encouraged to send their applications Online by reviewing details
at the web link below and clicking Apply Now on getting a broader insight of
vacancy.
Deadline: 24th September 2015
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