USAID LTM Project Jobs – Clinical Officer at Marie Stopes International (MSI)

Job
Title:    Clinical Officer
Organisation: Marie Stopes International (MSI)
Duty
Station:
Kampala, Uganda
About
US:
Marie Stopes International (MSI) is an
international non-profit organisation providing personalised contraception and
safe post-abortion care services to women and girls. Our local teams of
professionals are passionate about the work they do in communities across 37
countries. The services we provide give a woman the power to choose when she
has children so that she is free pursue her plans and dreams for herself and her
family.
Job Summary: The Clinical Officer will
be responsible for providing client counselling, and competent provision of all
short term FP methods, LARCs. You will be responsible for adhering to all MSI
Uganda clinical, counselling and client care protocols and quality
standards.  You will compile correct and
complete records for all outreach clients, including informed consent forms for
permanent methods.  You will be
responsible for supporting your fellow outreach team members to continuously
improve quality and performance to improve client satisfaction. You will be
responsible for ensuring that you fully comply with all MSI Uganda policies and
procedures.
Key Duties and Responsibilities: 
1.
Client Care:
·        
Offer comprehensive client counselling on reproductive
health and other health matters.
·        
Take necessary steps to ensure that all outreach
clients are treated with sensitivity, respect, and consideration.
·        
Effectively manage and resolve complaints raised by
clients and promptly escalate difficult issues to the Outreach Team Leader.
2.
Budgetary Control and Supplies Management:
·        
Ensure that stock is dispensed and counted
accurately.
·        
Ensure that stock cards are updated continuously,
stock-outs are prevented, and waste and expiry of unused supplies is minimised.
·        
Ensure full participation in stock counting and
ordering activities for outreach (including laboratory, main store and medical
consumables).
·        
Alert the Outreach Team Leader in time of low stock
or discrepancies in stock counts/orders received.
·        
Take necessary steps to ensure that costs of
utilities like water, power, stationery and other utilities used by teams is
minimised.
·        
Ensure outreach assets in your possession are
maintained in a sound and secure way.
·        
Conduct weekly checks of essential equipment and promptly
inform the Outreach Team Leader of their current status, and follow up repairs
or maintenance required of equipment.
3.
Technical Excellence:
·        
Administer drugs prescribed in the correct dose, the
correct route and at the correct strength for each client.
·        
Provide all FP and PAC to clients in line with MSI’s
clinical guidelines.
·        
Provide PAC/PAC FP, antenatal, post natal care,
emergency deliveries (midwives), immunisation, cervical cancer and STI services
correctly.
·        
Counsel patients to take up appropriate FP methods
for their needs.
·        
Ensure that the highest standards of clinical and
client care are achieved to MSI global standards.
·        
Ensure effective infection prevention as per MSI
clinical guidelines.
4.
Record Keeping and Reporting:
·        
Ensure that accurate client records are collected
and filed for all clients.
·        
Ensure that timely accurate reports are submitted to
the Team Leader daily.
·        
Maintain confidentiality of client records.
·        
Perform any other work related duties as assigned.



Qualifications, Skills and Experience: 
·        
The ideal candidate should preferably be a Clinical
Officer or relevant diploma in nursing or midwifery (must be able to provide
LARCs)
·        
Working knowledge of FP clinical procedures and
minimum standards essential
·        
Possess additional certification in LARC FP service
delivery
·        
Prior USAID training in FP compliance highly
desirable
·        
Working knowledge of more than one Ugandan language
·        
Ability to discuss issues of sexuality and
reproductive health with male and female clients of all ages
·        
Past experience and knowledge of FP service delivery
at community level (previous outreach experience preferred)
·        
Prior experience working as part of a highly
functioning team
·        
Skills in record keeping and time management
·        
Keen attention for detail
·        
Proven conflict resolution skills
·        
Computer literate (ability to effectively enter and
maintain client records through an electronic database)
Personal Competencies:
·        
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
solution
·        
Innovative: Thinking
creatively and outside of the box so that ideas generated create a positive
outcome
·        
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
·        
Responsive: Being
responsive to changing priorities and demands
·        
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
met
·        
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
·        
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
·        
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
·        
Driven: Drive and
determination to deliver results
·        
Accountable: Taking
responsibility for appropriate decisions that you make, and the actions and
behaviour you demonstrate
·        
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
plans/activities accordingly
·        
Motivated: Motivation
towards achieving quality results to maximise potential
·        
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
The Head of
Social Franchising is required to demonstrate MSI Uganda’s core values of:
·        
Accountability of all staff to each other and our
clients and stakeholders
·        
Equality of opportunity and access
·        
Value for money in the management of our resources
How to Apply: 
All suitably
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.

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