Title: Clinical Officer
Station: Kampala, Uganda
international non-profit organisation providing personalised contraception and
safe post-abortion care services to women and girls. Our local teams of
professionals are passionate about the work they do in communities across 37
countries. The services we provide give a woman the power to choose when she
has children so that she is free pursue her plans and dreams for herself and her
be responsible for providing client counselling, and competent provision of all
short term FP methods, LARCs. You will be responsible for adhering to all MSI
Uganda clinical, counselling and client care protocols and quality
standards. You will compile correct and
complete records for all outreach clients, including informed consent forms for
permanent methods. You will be
responsible for supporting your fellow outreach team members to continuously
improve quality and performance to improve client satisfaction. You will be
responsible for ensuring that you fully comply with all MSI Uganda policies and
Offer comprehensive client counselling on reproductive
health and other health matters.
Take necessary steps to ensure that all outreach
clients are treated with sensitivity, respect, and consideration.
Effectively manage and resolve complaints raised by
clients and promptly escalate difficult issues to the Outreach Team Leader.
Budgetary Control and Supplies Management:
Ensure that stock is dispensed and counted
Ensure that stock cards are updated continuously,
stock-outs are prevented, and waste and expiry of unused supplies is minimised.
Ensure full participation in stock counting and
ordering activities for outreach (including laboratory, main store and medical
Alert the Outreach Team Leader in time of low stock
or discrepancies in stock counts/orders received.
Take necessary steps to ensure that costs of
utilities like water, power, stationery and other utilities used by teams is
Ensure outreach assets in your possession are
maintained in a sound and secure way.
Conduct weekly checks of essential equipment and promptly
inform the Outreach Team Leader of their current status, and follow up repairs
or maintenance required of equipment.
Administer drugs prescribed in the correct dose, the
correct route and at the correct strength for each client.
Provide all FP and PAC to clients in line with MSI’s
Provide PAC/PAC FP, antenatal, post natal care,
emergency deliveries (midwives), immunisation, cervical cancer and STI services
Counsel patients to take up appropriate FP methods
for their needs.
Ensure that the highest standards of clinical and
client care are achieved to MSI global standards.
Ensure effective infection prevention as per MSI
Record Keeping and Reporting:
Ensure that accurate client records are collected
and filed for all clients.
Ensure that timely accurate reports are submitted to
the Team Leader daily.
Maintain confidentiality of client records.
Perform any other work related duties as assigned.
The ideal candidate should preferably be a Clinical
Officer or relevant diploma in nursing or midwifery (must be able to provide
Working knowledge of FP clinical procedures and
minimum standards essential
Possess additional certification in LARC FP service
Prior USAID training in FP compliance highly
Working knowledge of more than one Ugandan language
Ability to discuss issues of sexuality and
reproductive health with male and female clients of all ages
Past experience and knowledge of FP service delivery
at community level (previous outreach experience preferred)
Prior experience working as part of a highly
Skills in record keeping and time management
Keen attention for detail
Proven conflict resolution skills
Computer literate (ability to effectively enter and
maintain client records through an electronic database)
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
creatively and outside of the box so that ideas generated create a positive
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
responsive to changing priorities and demands
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
Driven: Drive and
determination to deliver results
responsibility for appropriate decisions that you make, and the actions and
behaviour you demonstrate
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
towards achieving quality results to maximise potential
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
Social Franchising is required to demonstrate MSI Uganda’s core values of:
Accountability of all staff to each other and our
clients and stakeholders
Equality of opportunity and access
Value for money in the management of our resources
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.