Job Title: Research & Product Development Officer
Organization: UGAFODE
Duty Station: Kampala,
Uganda
Uganda
Reports to: Business Growth
and Development Manager
and Development Manager
About UGAFODE:
UGAFODE
Microfinance Limited (MDI) is a registered financial institution in Uganda and
is adherent to the Central Bank’s regulations and guidelines and was founded in
1994 to provide quality microfinance services.
Microfinance Limited (MDI) is a registered financial institution in Uganda and
is adherent to the Central Bank’s regulations and guidelines and was founded in
1994 to provide quality microfinance services.
Key Duties and Responsibilities:
·
The incumbent will be tasked with the preparation of
product concepts and business cases for new products and services. Determine
product specifications and features.
The incumbent will be tasked with the preparation of
product concepts and business cases for new products and services. Determine
product specifications and features.
·
Keenly analyze and monitor existing products on a
routine basis to understand the performance of the products and delivery
methods and make recommendations.
Keenly analyze and monitor existing products on a
routine basis to understand the performance of the products and delivery
methods and make recommendations.
·
Actively monitor performance of products under pilot
testing and make the necessary amendments.
Actively monitor performance of products under pilot
testing and make the necessary amendments.
·
Routinely analyze customer feedback in liaison with
branch staff through Customer Satisfaction surveys and recommend strategies for
customer service and product refinements.
Routinely analyze customer feedback in liaison with
branch staff through Customer Satisfaction surveys and recommend strategies for
customer service and product refinements.
·
Manage the research, identification, evaluation and
feasibility studies of new products and services and delivery
channels/branches.
Manage the research, identification, evaluation and
feasibility studies of new products and services and delivery
channels/branches.
·
Monitor projects, such as research findings and
progress reports in order to inform management of current status of each
project.
Monitor projects, such as research findings and
progress reports in order to inform management of current status of each
project.
·
Routinely monitor competitors’ products and
services.
Routinely monitor competitors’ products and
services.
·
Maintain up to date competitor knowledge.
Maintain up to date competitor knowledge.
·
Monitor competitors, create and update
cross-references, perform ongoing research of competitor product features, mix
and product development strategy.
Monitor competitors, create and update
cross-references, perform ongoing research of competitor product features, mix
and product development strategy.
·
Provide Business Development and Marketing
Department with sufficient information to develop product promotional
materials, press bulletins, and training material
Provide Business Development and Marketing
Department with sufficient information to develop product promotional
materials, press bulletins, and training material
·
Perform any other duties as assigned by the Branch
Manager
Perform any other duties as assigned by the Branch
Manager
Qualifications, Skills and
Experience:
Experience:
·
The Research & Product Development Officer should
preferably hold a Bachelor’s degree in any business related field
The Research & Product Development Officer should
preferably hold a Bachelor’s degree in any business related field
·
A minimum of two years of related work experience in
a financial institution,
A minimum of two years of related work experience in
a financial institution,
·
Research background and/or knowledge, an added advantage.
Research background and/or knowledge, an added advantage.
·
Excellent analytical skills
Excellent analytical skills
·
Possess excellent oral, written communication
Possess excellent oral, written communication
·
Good report writing skills
Good report writing skills
·
Age: Between 25 to
35 years.
Age: Between 25 to
35 years.
How to Apply:
If you believe
you possess the necessary skills and experience, desire to make a difference,
apply though the Human Resource Manager with a detailed CV, stating your
current salary, salary expectation, certified copies of complete academic
transcripts and professional certificates, names of three referees and a
daytime telephone contact to the address below.
you possess the necessary skills and experience, desire to make a difference,
apply though the Human Resource Manager with a detailed CV, stating your
current salary, salary expectation, certified copies of complete academic
transcripts and professional certificates, names of three referees and a
daytime telephone contact to the address below.
The Human
Resources Manager
Resources Manager
UGAFODE
Microfinance Limited (MDI)
Microfinance Limited (MDI)
Silva Arcade, Plot
62, Bombo Road
62, Bombo Road
P.O. Box 30815
Kampala. Uganda
Email to:
[email protected]
[email protected]
Deadline: 17th August 2015
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