Job Title: Regional Manager – Retail Banking
Organisation: Bank of Africa
– Uganda Ltd. (BOA)
– Uganda Ltd. (BOA)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Head of Retail
Banking
Banking
About US:
Bank of Africa
– Uganda Ltd. is part of GROUPE BANK OF AFRICA (BOA) comprising 16 Commercial
Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company,
an Asset Management Company and a Mortgage Bank. It spans 16 African countries
and France, employing over 5,000 people.
– Uganda Ltd. is part of GROUPE BANK OF AFRICA (BOA) comprising 16 Commercial
Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company,
an Asset Management Company and a Mortgage Bank. It spans 16 African countries
and France, employing over 5,000 people.
Job Summary: The Regional
Manager – Retail Banking will oversee and support branches within the
designated region by providing business leadership, driving a culture of
customer service excellence and fostering operational effectiveness and
efficiency by leading and coordinating all planned departmental activities in
order to grow market share and enhance achievement of BOA -Uganda’ s overall
business objectives in the region
Manager – Retail Banking will oversee and support branches within the
designated region by providing business leadership, driving a culture of
customer service excellence and fostering operational effectiveness and
efficiency by leading and coordinating all planned departmental activities in
order to grow market share and enhance achievement of BOA -Uganda’ s overall
business objectives in the region
Key Duties and Responsibilities:
·
Receive regional business targets and appropriately
cascade and communicate them to the teams.
Receive regional business targets and appropriately
cascade and communicate them to the teams.
·
Manage and support the teams in designing appropriate
strategies for the achievement of allocated targets and monitor performance on
targets and initiate corrective action where necessary.
Manage and support the teams in designing appropriate
strategies for the achievement of allocated targets and monitor performance on
targets and initiate corrective action where necessary.
·
Steer and drive any market initiatives and projects
of the bank. Continuously promote the bank’s products, and prospect to drive
new business acquisition, while fostering growth of existing accounts to
achieve allocated business targets.
Steer and drive any market initiatives and projects
of the bank. Continuously promote the bank’s products, and prospect to drive
new business acquisition, while fostering growth of existing accounts to
achieve allocated business targets.
·
Plan and Implement appropriate customer visits, and
utilize all appropriate communication avenues to cultivate rich and productive
customer relations for business growth and retention
Plan and Implement appropriate customer visits, and
utilize all appropriate communication avenues to cultivate rich and productive
customer relations for business growth and retention
·
Build a culture of customer service excellence in
the region to gain competitive advantage.
Build a culture of customer service excellence in
the region to gain competitive advantage.
·
Maintain communication channels for customers,
provide information to meet their needs and escalate where appropriate
Maintain communication channels for customers,
provide information to meet their needs and escalate where appropriate
·
Actively monitor and report on competitor
activities, evolving market conditions and provide any other data that can
sharpen market intelligence and provide business insight to management for
appropriate responses.
Actively monitor and report on competitor
activities, evolving market conditions and provide any other data that can
sharpen market intelligence and provide business insight to management for
appropriate responses.
·
Monitor and drive branch- by-branch profitability of
the branches in your region. Monitor branch-by-branch Non-Performing-Assets
(NPA) ratios, and take corrective action where necessary
Monitor and drive branch- by-branch profitability of
the branches in your region. Monitor branch-by-branch Non-Performing-Assets
(NPA) ratios, and take corrective action where necessary
·
Initiate a branch-driven budget formulation process,
to compile and provide an overall regional budget.
Initiate a branch-driven budget formulation process,
to compile and provide an overall regional budget.
·
Work with the leadership in the teams to ensure
regional budget discipline.
Work with the leadership in the teams to ensure
regional budget discipline.
·
Build a culture of operational discipline and
conformity to bank regulations and procedures in the region.
Build a culture of operational discipline and
conformity to bank regulations and procedures in the region.
·
Ensure the timely resolution of any audit findings
in the branches in your and drive policy, procedure and risk awareness in your
region.
Ensure the timely resolution of any audit findings
in the branches in your and drive policy, procedure and risk awareness in your
region.
·
Continuously explore new opportunities for regional
synergies
Continuously explore new opportunities for regional
synergies
·
Responsible for regional staff performance planning,
monitoring, coaching and appraisal
Responsible for regional staff performance planning,
monitoring, coaching and appraisal
·
Provide input for learning and development interventions
and other Human Resource (HR) systems
Provide input for learning and development interventions
and other Human Resource (HR) systems
·
Continuously engage with staff in your region,
foster a rewarding work environment and build team motivation and team
performance.
Continuously engage with staff in your region,
foster a rewarding work environment and build team motivation and team
performance.
·
Compile and send regular business reports on key
business areas of your region that may be required by management.
Compile and send regular business reports on key
business areas of your region that may be required by management.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the aforementioned banking
opportunity should preferably hold a University degree in business, marketing,
finance or banking
The ideal candidate for the aforementioned banking
opportunity should preferably hold a University degree in business, marketing,
finance or banking
·
Possession of a related professional, or other
related post-graduate qualification in business
Possession of a related professional, or other
related post-graduate qualification in business
·
At least eight years’ relevant experience in
banking, four of which should be at Managerial level.
At least eight years’ relevant experience in
banking, four of which should be at Managerial level.
How to Apply:
All suitably
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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