Outreach Team Leader (Medical Officer) NGO Careers – Marie Stopes International (MSI)

Organisation: Marie Stopes International (MSI)
Kampala, Uganda
Reports to: Head of
Marie Stopes International (MSI) is a
global organisation providing personalised contraception and safe post-abortion
care services to women and girls. Our local teams of professionals are
passionate about the work they do in communities across 37 countries. The
services we provide give a woman the power to choose when she has children so
that she is free pursue her plans and dreams for herself and her family.
Job Summary: The Outreach
Team leader (Medical Officer) will provide overall leadership and oversight of
the successful delivery high-impact and high-quality comprehensive and
voluntary family planning (FP) services provided by an Outreach Team.  Outreach is a strategic channel for providing
greater access to rural communities with unmet need and unmet demand for family
planning services, especially long-acting reversible contraception (LARC) and
permanent methods.  Clinical outreach is
a primary service delivery channel under the LTM Programme. The Outreach Team
Leader is responsible for ensuring the delivery of high quality family planning
and PAC counselling and service provision by his/her outreach team.  In addition to the team leader, each outreach
team includes at least two additional providers (trained in comprehensive
counselling, PAC/PAC FP, STMs, and LARCs), and one transport assistant.  S/he must be qualified and competent to
provide permanent methods. S/he is responsible for the appropriate supervision
and quality of service delivery provided by the Outreach Team.  S/he is responsible for correct, complete and
timely submission of all outreach records and performance data.  S/he is responsible for empowering all Outreach
Team members: 1) meet and exceed MSI global minimum standards for quality and
agreed programme deliverables; and 2) comply with all MSI Uganda policies and
Key Duties and Responsibilities: 
Compliance to Clinical Standards and Operating Procedures:
Ensure compliance with set Outreach protocols and
Ensure that all the required monitoring tools
(including but not limited to: stock cards, stock management checklists,
Outreach checklists, Quality Assurance Checklists) are available and properly
used by team members
Team Management:
All team members clearly understand their roles and
responsibilities as per their job frameworks and as defined in the Outreach
Responsible for the daily management of team members
and regular performance appraisals completed in accordance with MSI Uganda policies
Data Quality Assurance:
Ensure integrity and authenticity of all financial
and programmatic data and documentation
Ensure proper record keeping, including: client
records, informed consent forms, stock cards, and event tracking
Ensure the timely completion of HMIS data validated
by public health facilities and is cross-referenced with CLIC and vehicle
tracking data
Clinical Quality Assurance:
Assure standards of all services, counselling and
infection prevention
Ensure monthly self-administered quality assurance
assessments are done and that necessary steps are taken to improve performance
Ensure team members receive training as necessary
and performance improves accordingly
Perform appropriate procedures (including
Intravenous Therapy, Tubal Ligation, Vasectomy, Norplant, IUD insertion, Pap
smear, MVA procedure and VCT).
Ensure responsible follow up and treatment of
Follow the Ugandan Clinical Guidelines for
appropriate management of most conditions and illnesses.
Refer complicated conditions to a hospital for
further management.
Ensure that the highest standards of reproductive
health and general clinical services (including HIV/AIDS services) are
achieved, as laid down in the Marie Stopes Partnership Manual.
Work closely with the Quality Assurance management
& Training Officer, ensure that the Outreach Team complies with MSI
policies and protocols for vocal local, infection prevention and emergency
preparedness (including resuscitation).
Financial Management:
Correct and accurate management of petty cash
Appropriate documentation and validation of all
advance requests and reconciliations for all team members
Ensure the timely submission of all financial
documentation for validation
Accurate and timely submission of timesheets for all
Logistics Management:
Correct storage and forecasting of stock minimum and
maximum levels
Submit monthly stock reports to Outreach Operations
Correct implementation of stock management protocols
Partnership and Coordination:
Effectively liaise with Communications to
effectively coordinate demand creation activities
Build and strengthen partnerships within the
districts with NGOs/CBOs to help in mobilization of clients for FP services
Effectively collaborate with SF Coordinators to
ensure opportunities for coordination and collaboration are maximized.
Qualifications, Skills and
All applicants must either be Medical or Clinical
Officer (must be able to provide permanent methods of family planning)
Prior experience and knowledge of FP service
delivery at community level
Significant experience managing and motivating teams
Possess the ability to manage and implement
activities to agreed work plans, within budget and in time
Keen attention for detail
Proven skills in effective conflict resolution
Past experience working with public sector
facilities desirable
Working knowledge of FP clinical procedures and
minimum standards essential
Hold additional certification in LARC and PM FP
service delivery
Prior USAID training in FP compliance highly
Proficiency in more than one Ugandan language
Personal Competencies:
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
Innovative: Thinking
creatively and outside of the box so that ideas generated create a positive
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
Responsive: Being responsive
to changing priorities and demands
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
Driven: Drive and
determination to deliver results
Accountable: Taking
responsibility for appropriate decisions that you make, and the actions and
behaviour you demonstrate
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
plans/activities accordingly
Motivated: Motivation
towards achieving quality results to maximise potential
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
The Outreach
Team Leader is required to demonstrate MSI Uganda’s core values of:
Accountability of all staff to each other and our
clients and stakeholders
Equality of opportunity and access
Value for money in the management of our resources
to Apply: 
All suitably qualified and interested
candidates are encouraged to send their electronic applications including a
cover letter, updated CV and academic documents via E-mail to: Vacancies@msiu.or.ug.
7th August, 2015

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