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Outreach Team Leader (Medical Officer) NGO Careers – Marie Stopes International (MSI)
Job
Title: Outreach
Team Leader (Medical Officer)
Title: Outreach
Team Leader (Medical Officer)
Organisation: Marie Stopes International (MSI)
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
Reports to: Head of
Outreach
Outreach
About
US:
US:
Marie Stopes International (MSI) is a
global organisation providing personalised contraception and safe post-abortion
care services to women and girls. Our local teams of professionals are
passionate about the work they do in communities across 37 countries. The
services we provide give a woman the power to choose when she has children so
that she is free pursue her plans and dreams for herself and her family.
global organisation providing personalised contraception and safe post-abortion
care services to women and girls. Our local teams of professionals are
passionate about the work they do in communities across 37 countries. The
services we provide give a woman the power to choose when she has children so
that she is free pursue her plans and dreams for herself and her family.
Job Summary: The Outreach
Team leader (Medical Officer) will provide overall leadership and oversight of
the successful delivery high-impact and high-quality comprehensive and
voluntary family planning (FP) services provided by an Outreach Team. Outreach is a strategic channel for providing
greater access to rural communities with unmet need and unmet demand for family
planning services, especially long-acting reversible contraception (LARC) and
permanent methods. Clinical outreach is
a primary service delivery channel under the LTM Programme. The Outreach Team
Leader is responsible for ensuring the delivery of high quality family planning
and PAC counselling and service provision by his/her outreach team. In addition to the team leader, each outreach
team includes at least two additional providers (trained in comprehensive
counselling, PAC/PAC FP, STMs, and LARCs), and one transport assistant. S/he must be qualified and competent to
provide permanent methods. S/he is responsible for the appropriate supervision
and quality of service delivery provided by the Outreach Team. S/he is responsible for correct, complete and
timely submission of all outreach records and performance data. S/he is responsible for empowering all Outreach
Team members: 1) meet and exceed MSI global minimum standards for quality and
agreed programme deliverables; and 2) comply with all MSI Uganda policies and
procedures.
Team leader (Medical Officer) will provide overall leadership and oversight of
the successful delivery high-impact and high-quality comprehensive and
voluntary family planning (FP) services provided by an Outreach Team. Outreach is a strategic channel for providing
greater access to rural communities with unmet need and unmet demand for family
planning services, especially long-acting reversible contraception (LARC) and
permanent methods. Clinical outreach is
a primary service delivery channel under the LTM Programme. The Outreach Team
Leader is responsible for ensuring the delivery of high quality family planning
and PAC counselling and service provision by his/her outreach team. In addition to the team leader, each outreach
team includes at least two additional providers (trained in comprehensive
counselling, PAC/PAC FP, STMs, and LARCs), and one transport assistant. S/he must be qualified and competent to
provide permanent methods. S/he is responsible for the appropriate supervision
and quality of service delivery provided by the Outreach Team. S/he is responsible for correct, complete and
timely submission of all outreach records and performance data. S/he is responsible for empowering all Outreach
Team members: 1) meet and exceed MSI global minimum standards for quality and
agreed programme deliverables; and 2) comply with all MSI Uganda policies and
procedures.
Key Duties and Responsibilities:
1.
Compliance to Clinical Standards and Operating Procedures:
Compliance to Clinical Standards and Operating Procedures:
·
Ensure compliance with set Outreach protocols and
standards
Ensure compliance with set Outreach protocols and
standards
·
Ensure that all the required monitoring tools
(including but not limited to: stock cards, stock management checklists,
Outreach checklists, Quality Assurance Checklists) are available and properly
used by team members
Ensure that all the required monitoring tools
(including but not limited to: stock cards, stock management checklists,
Outreach checklists, Quality Assurance Checklists) are available and properly
used by team members
2.
Team Management:
Team Management:
·
All team members clearly understand their roles and
responsibilities as per their job frameworks and as defined in the Outreach
checklists
All team members clearly understand their roles and
responsibilities as per their job frameworks and as defined in the Outreach
checklists
·
Responsible for the daily management of team members
and regular performance appraisals completed in accordance with MSI Uganda policies
Responsible for the daily management of team members
and regular performance appraisals completed in accordance with MSI Uganda policies
3.
Data Quality Assurance:
Data Quality Assurance:
·
Ensure integrity and authenticity of all financial
and programmatic data and documentation
Ensure integrity and authenticity of all financial
and programmatic data and documentation
·
Ensure proper record keeping, including: client
records, informed consent forms, stock cards, and event tracking
Ensure proper record keeping, including: client
records, informed consent forms, stock cards, and event tracking
·
Ensure the timely completion of HMIS data validated
by public health facilities and is cross-referenced with CLIC and vehicle
tracking data
Ensure the timely completion of HMIS data validated
by public health facilities and is cross-referenced with CLIC and vehicle
tracking data
4.
Clinical Quality Assurance:
Clinical Quality Assurance:
·
Assure standards of all services, counselling and
infection prevention
Assure standards of all services, counselling and
infection prevention
·
Ensure monthly self-administered quality assurance
assessments are done and that necessary steps are taken to improve performance
Ensure monthly self-administered quality assurance
assessments are done and that necessary steps are taken to improve performance
·
Ensure team members receive training as necessary
and performance improves accordingly
Ensure team members receive training as necessary
and performance improves accordingly
·
Perform appropriate procedures (including
Intravenous Therapy, Tubal Ligation, Vasectomy, Norplant, IUD insertion, Pap
smear, MVA procedure and VCT).
Perform appropriate procedures (including
Intravenous Therapy, Tubal Ligation, Vasectomy, Norplant, IUD insertion, Pap
smear, MVA procedure and VCT).
·
Ensure responsible follow up and treatment of
complications.
Ensure responsible follow up and treatment of
complications.
·
Follow the Ugandan Clinical Guidelines for
appropriate management of most conditions and illnesses.
Follow the Ugandan Clinical Guidelines for
appropriate management of most conditions and illnesses.
·
Refer complicated conditions to a hospital for
further management.
Refer complicated conditions to a hospital for
further management.
·
Ensure that the highest standards of reproductive
health and general clinical services (including HIV/AIDS services) are
achieved, as laid down in the Marie Stopes Partnership Manual.
Ensure that the highest standards of reproductive
health and general clinical services (including HIV/AIDS services) are
achieved, as laid down in the Marie Stopes Partnership Manual.
·
Work closely with the Quality Assurance management
& Training Officer, ensure that the Outreach Team complies with MSI
policies and protocols for vocal local, infection prevention and emergency
preparedness (including resuscitation).
Work closely with the Quality Assurance management
& Training Officer, ensure that the Outreach Team complies with MSI
policies and protocols for vocal local, infection prevention and emergency
preparedness (including resuscitation).
5.
Financial Management:
Financial Management:
·
Correct and accurate management of petty cash
Correct and accurate management of petty cash
·
Appropriate documentation and validation of all
advance requests and reconciliations for all team members
Appropriate documentation and validation of all
advance requests and reconciliations for all team members
·
Ensure the timely submission of all financial
documentation for validation
Ensure the timely submission of all financial
documentation for validation
·
Accurate and timely submission of timesheets for all
staff
Accurate and timely submission of timesheets for all
staff
6.
Logistics Management:
Logistics Management:
·
Correct storage and forecasting of stock minimum and
maximum levels
Correct storage and forecasting of stock minimum and
maximum levels
·
Submit monthly stock reports to Outreach Operations
Officer
Submit monthly stock reports to Outreach Operations
Officer
·
Correct implementation of stock management protocols
Correct implementation of stock management protocols
7.
Partnership and Coordination:
Partnership and Coordination:
·
Effectively liaise with Communications to
effectively coordinate demand creation activities
Effectively liaise with Communications to
effectively coordinate demand creation activities
·
Build and strengthen partnerships within the
districts with NGOs/CBOs to help in mobilization of clients for FP services
Build and strengthen partnerships within the
districts with NGOs/CBOs to help in mobilization of clients for FP services
·
Effectively collaborate with SF Coordinators to
ensure opportunities for coordination and collaboration are maximized.
Effectively collaborate with SF Coordinators to
ensure opportunities for coordination and collaboration are maximized.
Qualifications, Skills and
Experience:
Experience:
·
All applicants must either be Medical or Clinical
Officer (must be able to provide permanent methods of family planning)
All applicants must either be Medical or Clinical
Officer (must be able to provide permanent methods of family planning)
·
Prior experience and knowledge of FP service
delivery at community level
Prior experience and knowledge of FP service
delivery at community level
·
Significant experience managing and motivating teams
Significant experience managing and motivating teams
·
Possess the ability to manage and implement
activities to agreed work plans, within budget and in time
Possess the ability to manage and implement
activities to agreed work plans, within budget and in time
·
Keen attention for detail
Keen attention for detail
·
Proven skills in effective conflict resolution
Proven skills in effective conflict resolution
·
Past experience working with public sector
facilities desirable
Past experience working with public sector
facilities desirable
·
Working knowledge of FP clinical procedures and
minimum standards essential
Working knowledge of FP clinical procedures and
minimum standards essential
·
Hold additional certification in LARC and PM FP
service delivery
Hold additional certification in LARC and PM FP
service delivery
·
Prior USAID training in FP compliance highly
desirable
Prior USAID training in FP compliance highly
desirable
·
Proficiency in more than one Ugandan language
Proficiency in more than one Ugandan language
Personal Competencies:
·
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
solution
Initiative: Thinking ahead
and taking action to make the most of opportunities by finding the optimum
solution
·
Innovative: Thinking
creatively and outside of the box so that ideas generated create a positive
outcome
Innovative: Thinking
creatively and outside of the box so that ideas generated create a positive
outcome
·
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
Effective Communication: Communicating
through active listening and good questioning techniques, using appropriate
body language, ensuring information is clear and concise.
·
Responsive: Being responsive
to changing priorities and demands
Responsive: Being responsive
to changing priorities and demands
·
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
met
Working Efficiently: Planning,
prioritising and organising work to ensure work is accurate and deadlines are
met
·
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
Sharing Information: Sharing
information and knowledge whilst maintaining confidentiality
·
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
Focus on Learning: Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
·
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
Commitment: Awareness and
understanding of goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
·
Driven: Drive and
determination to deliver results
Driven: Drive and
determination to deliver results
·
Accountable: Taking
responsibility for appropriate decisions that you make, and the actions and
behaviour you demonstrate
Accountable: Taking
responsibility for appropriate decisions that you make, and the actions and
behaviour you demonstrate
·
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
plans/activities accordingly
Embracing Change: Openness to
embracing change within the organisation and being able to adjust
plans/activities accordingly
·
Motivated: Motivation
towards achieving quality results to maximise potential
Motivated: Motivation
towards achieving quality results to maximise potential
·
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
Team Player: Working as
part of a team by being supportive, flexible and showing respect for each other
The Outreach
Team Leader is required to demonstrate MSI Uganda’s core values of:
Team Leader is required to demonstrate MSI Uganda’s core values of:
·
Accountability of all staff to each other and our
clients and stakeholders
Accountability of all staff to each other and our
clients and stakeholders
·
Equality of opportunity and access
Equality of opportunity and access
·
Value for money in the management of our resources
Value for money in the management of our resources
How
to Apply:
to Apply:
All suitably qualified and interested
candidates are encouraged to send their electronic applications including a
cover letter, updated CV and academic documents via E-mail to: Vacancies@msiu.or.ug.
candidates are encouraged to send their electronic applications including a
cover letter, updated CV and academic documents via E-mail to: Vacancies@msiu.or.ug.
Deadline:
7th August, 2015
7th August, 2015
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