Hospitality Jobs – Branch/Restaurant Manager – Coffee Processing Company

Organisation: Coffee
Processing Company
Reports to: General
Manager – Cafes
About US:
NFT Consult, a
leading HR Consultancy firm, seeks to recruit for its valuable client, a
specialist in coffee processing with a vision to be a leading African
agribusiness producing quality products for the global market and using trade
to bring about sustainable community development.
Job Summary: The Branch/Restaurant
Manager will supervise and manage overall operations and profitability of the
outlet and making sure that high standard of customer service, cleanliness and
hygiene, quality assurance, staff morale, training and performance are
Key Duties and Responsibilities: 
In charge of assigning responsibilities to
subordinates and to check their performance periodically.
Organizing special promotions, displays and events
Ensure promotions are accurate and merchandised to
the company’s standards.
Maximize profit while minimizing costs.
Strictly adhere to the established operating
expenses and that all costs are controlled.
Carrying out appraisals and performance reviews, as
well as providing or organizing training and development
Taking control of all financial management
activities, including budget control and the distribution of staff wages.
Ensure that the monthly forecasted food and beverage
revenue figures are achieved.
Ensure that there is continues training for all
Service staffs on the S.O.P’s
Actively monitor all costs and recommend measures to
control them.
Establish and strictly adhere to the par stocks for
all-operating equipment and supplies, to ensure that the outlets are adequately
Carry out monthly and yearly inventory of operating
Attending and chairing meetings
Monitor and analyze the menus and product of
competitive restaurants and bars.    
Support the Executive Chef in developing menu
“specials” and to prepare recipes and specifications for Beverage
Maintaining awareness of market trends in the retail
industry, understanding forthcoming customer initiatives and monitoring what
local competitors are doing.
Resolving health and safety, legal and security
In charge of analyzing and interpreting trends to
facilitate planning.
Initiating changes to improve the business, e.g.
revising opening hours to ensure the store can compete effectively in the local
Participating in marketing activities to attract
more and more customers for the company/Cafes.
Work closely with the Kitchen and Beverage sections on
daily operation and quality.
Manage all guest complaints, requests and enquiries
on food, beverage and service.
Establish a rapport with guests maintaining good
customer relationship and assisting to update guest history.
In charge of motivating a team to increase sales and
ensure efficiency.
Updating colleagues on business performance, new
initiatives and other relevant issues.
Revise and update all the outlets Departmental
Operations Manual on an as needed basis or as per the hotels policy.
Ensuring compliance with health and safety
Maintaining statistical and financial records.
Monitor the Daily Log Book.
Plan the outlets weekly roster and work schedules to
ensure that outlets are adequately staffed to handle the level of business and
submit a copy to the Human Resource office
Qualifications, Skills and
The applicant should preferably hold a specialist
degree i.e. Hospitality management, culinary art management and Hotel and
catering management
Decision-making ability and problem-solving skills
Good numerical skills
Strong communication skills, tact and diplomacy.
Excellent organizational skills
Excellent customer service skills.
Commercial awareness
Ability to lead and motivate teams and influence people.
Energy and stamina
Working knowledge of Health and Safety Policy and
Security Procedures.
Detailed knowledge of Rules and Management Policies
How to Apply:
All suitably
qualified candidates should visit the web link below and create a profile on the
NFT Consult website by entering their e-mail addresses. Please visit web link
below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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Duty Station: Kampala,

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