Job Title: Front Desk Officer
Organisation: Uganda Post
Limited (Posta Uganda)
Limited (Posta Uganda)
Reports to: HRO Welfare
About Posta:
Uganda Post
Limited (Posta Uganda) is a wholly-owned government company which is the
leading provider of a wide range of postal, logistical, IT and financial
services in Uganda with international links to all major postal administrations
worldwide.
Limited (Posta Uganda) is a wholly-owned government company which is the
leading provider of a wide range of postal, logistical, IT and financial
services in Uganda with international links to all major postal administrations
worldwide.
Job Summary: The Front Desk Officer will support the
organization in managing the General Post Office GPO front desk efficiently and
effectively
organization in managing the General Post Office GPO front desk efficiently and
effectively
Key Duties and Responsibilities:
·
Manage and route all mails/documents and any other items
received at the reception
Manage and route all mails/documents and any other items
received at the reception
·
Receive, register and monitor all visitors/clients
that go through the reception
Receive, register and monitor all visitors/clients
that go through the reception
·
Direct all incoming and outgoing clients and
customers to the respective offices
Direct all incoming and outgoing clients and
customers to the respective offices
·
The incumbent will cordially answer all incoming
calls and handle caller’s inquiries
The incumbent will cordially answer all incoming
calls and handle caller’s inquiries
·
Re-direct calls as appropriate and take adequate
messages when required
Re-direct calls as appropriate and take adequate
messages when required
·
Record and control inventory relevant to reception
area
Record and control inventory relevant to reception
area
·
Ensure tidiness of the reception area and maintain
the visibility of the Organization.
Ensure tidiness of the reception area and maintain
the visibility of the Organization.
·
Maintain security awareness for all clients/visitors
and the general public
Maintain security awareness for all clients/visitors
and the general public
·
Perform any other duties as may be directed by the HRO
Welfare.
Perform any other duties as may be directed by the HRO
Welfare.
Qualifications, Skills and
Experience:
Experience:
·
The applicants for the Front Desk Officer vacancy should
hold a bachelor’s degree in either Communication, Business Studies or Office
Management from a recognized university
The applicants for the Front Desk Officer vacancy should
hold a bachelor’s degree in either Communication, Business Studies or Office
Management from a recognized university
·
A minimum of two years of post-qualification relevant
experience in a similar undertaking from a busy and reputable organization preferably
in the service sector.
A minimum of two years of post-qualification relevant
experience in a similar undertaking from a busy and reputable organization preferably
in the service sector.
·
Excellent verbal and written communication skills
Excellent verbal and written communication skills
·
Good customer service skills
Good customer service skills
·
Skills in information management
Skills in information management
·
Excellent organizational and planning skills
Excellent organizational and planning skills
·
Stress tolerance
Stress tolerance
How to Apply:
All suitably
qualified and interested candidates should send their application letters, detailed
CVs and certified copies of academic transcripts and certificates to:
qualified and interested candidates should send their application letters, detailed
CVs and certified copies of academic transcripts and certificates to:
The Head,
Department of Human Resource and Administration,
Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106
Kampala. Uganda
Kampala. Uganda
Deadline: 11th September, 2015
NB: Candidates who do not receive feedback within a
month’s time from the deadline should consider their applications
month’s time from the deadline should consider their applications
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Duty Station: Kampala,
Uganda
Uganda