Job Title: Finance and Administration Officer
Organisation: Zoe
Recruitment (Financial Services Sector)
Recruitment (Financial Services Sector)
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment
is an HR consultancy company that exists to contribute to the transformation of
productivity and work ethic, by linking talent to business/organizations, and
placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client in financial services sector.
is an HR consultancy company that exists to contribute to the transformation of
productivity and work ethic, by linking talent to business/organizations, and
placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client in financial services sector.
Job Summary: The Finance and Administration Officer will
actively engage and service clients/customers in a courteous & effective
manner and to maintain accurate and up-to-date financial & accounting
records.
actively engage and service clients/customers in a courteous & effective
manner and to maintain accurate and up-to-date financial & accounting
records.
Key Duties and Responsibilities:
1.
Customers/Clients:
Customers/Clients:
·
The incumbent will guide walk in loan applicants/potential clients on
the loan requirement process, and address any questions& queries about the
process.
The incumbent will guide walk in loan applicants/potential clients on
the loan requirement process, and address any questions& queries about the
process.
·
Establish rapport with borrowers and educate
customers about the business loan policy and procedure
Establish rapport with borrowers and educate
customers about the business loan policy and procedure
·
Obtain and compile copies of loan applicants’ credit
histories, personal financial statements and any other related financial
information
Obtain and compile copies of loan applicants’ credit
histories, personal financial statements and any other related financial
information
·
Responsible for the daily engagement and negotiation
of payment arrangements with customers/clients who have delinquent/overdue
loans
Responsible for the daily engagement and negotiation
of payment arrangements with customers/clients who have delinquent/overdue
loans
·
Daily communication with clients/customers either by
telephone, electronically or face to face with loans due within two days
Daily communication with clients/customers either by
telephone, electronically or face to face with loans due within two days
·
Cordially respond promptly to customer/client
inquiries
Cordially respond promptly to customer/client
inquiries
·
Handle and follow up client/customer loans and
requests in a timely manner
Handle and follow up client/customer loans and
requests in a timely manner
·
Process and resolve customer/client complaints
Process and resolve customer/client complaints
·
Send loan requests and unresolved loan issues to the
Managing Director
Send loan requests and unresolved loan issues to the
Managing Director
2.
Finance and Administration:
Finance and Administration:
·
In charge of the computation of a payment
schedule/loan amortization schedule for all walk in clients for all loans
approved by the Managing Director
In charge of the computation of a payment
schedule/loan amortization schedule for all walk in clients for all loans
approved by the Managing Director
·
Real time update of the loan register
Real time update of the loan register
·
Responsible for the daily update and accurate
maintenance of loan records
Responsible for the daily update and accurate
maintenance of loan records
·
Preparation of a daily report of loan accounts due and
customer follow up for all loan installments due
Preparation of a daily report of loan accounts due and
customer follow up for all loan installments due
·
Daily update of the financial & accounting
records relating to all loans and advances
Daily update of the financial & accounting
records relating to all loans and advances
·
In charge of end of day reconciliation of bank, cash
and mobile money accounts
In charge of end of day reconciliation of bank, cash
and mobile money accounts
·
End of day update & reconciliations of
transactions in the system with all loans, expenses and cash captured
End of day update & reconciliations of
transactions in the system with all loans, expenses and cash captured
·
Daily update of the Managing Director on the status
of all loans due over one week.
Daily update of the Managing Director on the status
of all loans due over one week.
Qualifications, Skills and Experience:
·
The Finance and Administration Officer should
preferably hold a Bachelor’s degree or Diploma from an accredited university
The Finance and Administration Officer should
preferably hold a Bachelor’s degree or Diploma from an accredited university
·
Knowledge of the loan products
Knowledge of the loan products
·
Detailed working knowledge of administrative
procedures and policies
Detailed working knowledge of administrative
procedures and policies
·
Excellent interpersonal skills
Excellent interpersonal skills
·
Ability to bond with and work in a team.
Ability to bond with and work in a team.
·
Excellent verbal and written communication skills
Excellent verbal and written communication skills
·
Good listening skills
Good listening skills
·
Good problem-solving skills and ability
Good problem-solving skills and ability
·
Keen attention to detail and accuracy
Keen attention to detail and accuracy
·
Skills in data collection and ordering
Skills in data collection and ordering
·
Customer service orientation
Customer service orientation
·
High degree of adaptability
High degree of adaptability
·
High personal initiative
High personal initiative
·
Stress tolerance
Stress tolerance
·
Smart and presentable
Smart and presentable
·
Basic knowledge
of other languages apart from English is an added advantage
Basic knowledge
of other languages apart from English is an added advantage
How
to Apply:
to Apply:
All suitably qualified and interested
candidates who desire to join the financial institution should apply online by
clicking on the web link below. Please first register with the Zoe recruitment
website before you Apply after exhaustively reviewing full job details.
candidates who desire to join the financial institution should apply online by
clicking on the web link below. Please first register with the Zoe recruitment
website before you Apply after exhaustively reviewing full job details.
Deadline: 20th August 2015
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