The Ugandan Jobline

Job Title:    Team Leader Collections Unit – Consumer
Banking

Organisation: Dfcu Bank

Reports to: Head – Special
Assets Management

About Dfcu:

Dfcu bank is a fast growing
commercial bank offering a variety of innovative products and services. DFCU
Limited was started by the Commonwealth Development Corporation (CDC) of the
United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International Finance
Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake
in the company. Its objective was to support long-term development projects
whose financing needs and risk did not appeal to the then existing financial
commercial lending institutions.

Job Summary:  The Team Leader Collections Unit -Consumer
Banking will be in charge of proactively managing the Bank’s Consumer Banking
loan portfolio with accounts overdue, in accordance with statutory and internal
policies to ensure optimal performance of facilities and minimise loss to the
bank hence directly contributing to the bank’s P&L.

Key Duties and Responsibilities:  

·        
Manage/monitor the productivity of Consumer Banking
recoveries and collections staff to achieve consistently high collections
results and maintain a high quality performing portfolio.

·        
Actively monitor recovery, delinquency and monthly
roll rates to minimize flow forward rates.

·        
Develop, maintain and guide management on recovery
strategies.

·        
Personally manage a special portfolio of unique and
complicated accounts that require more experienced management like deceased
accounts, skip accounts, legal action, Supervisor review accounts (as referred
by external agents), abandoned cases (if any), VIP accounts, repossessed
vehicles and restructured accounts.

·        
The incumbent will also ensure adherence and compliance
with BOU regulations, dfcu Bank’s internal policies and procedures on asset quality
failure of which can cause the bank penalties and/or loss of lending license.

·        
Manage and monitor collection agencies performance.

·        
Maximize retention of customers in early delinquent
states.

·        
Devise development succession planning strategies by
coaching, training and mentoring to create an environment that acknowledges,
rewards high performers and offers challenges to take on increasing levels of
responsibility.

Qualifications, Skills and Experience:  

·        
The ideal candidate for the aforementioned Dfcu Bank
job should hold a Bachelor’s degree in Economics, Statistics, Commerce, Business
Administration or equivalent.

·        
At least four years’ experience in a Financial
Institution, a year’s experience in credit approval & structuring or credit
administration or in debt recovery.

·        
Detailed knowledge and understanding of the Bank’s
Credit policies.

·        
Thorough knowledge of FIA/IFRS guidelines &
regulations on asset quality.

·        
Leadership, management and team building skills.

·        
Excellent customer service and negotiation skills.

·        
Excellent interpersonal, written and oral
communication skills.

·        
High standards of performance and Control of
Quality.

·        
Computer literacy i.e. Proficiency in the use of
Word, Excel and PowerPoint.

How to Apply:

All candidates who so wish to
join the banking sector in the aforementioned capacity are encouraged to send
their applications with detailed CVs including present position and copies of
relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com

Deadline: Wednesday, 9^th
September 2015

NB:
Therefore, if you do not hear from us by Tuesday, 22^nd September 2015,
consider your application unsuccessful

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Duty Station: Kampala,
Uganda