General Manager – Civil Aviation Authority (CAA)

Job Title:    General Manager
Organisation: Civil
Aviation Authority (CAA)
Duty Station:  Kampala, Uganda
Reports to: Director
Airports & Aviation Security
Job Ref:
About US:
Civil Aviation Authority (CAA)
is a corporate body responsible for the regulation of civil aviation in Uganda.
It manages Entebbe International Airport and 13 other aerodromes upcountry. CAA
carries out its work in conformity with International Civil Aviation
Organization (ICAO) Standards and Recommended Practices (SARPS).
Job Summary:  The General Manager will oversee the
operations of Entebbe International Airport and ensure that the Airport meets
all the standards for civil aviation and the commercial activities that take
place a and cargo use the facilities.
Key Duties and Responsibilities: 
1. Input into Strategic
  • Understands
    and shares CAA Vision, Mission & Values with Management Team and
    ensures understanding by subordinates and external stakeholders
  • In
    charge of developing the work processes in support of the vision and
    enrolls the business towards the CAA’s vision
  • In
    charge of developing the EIA strategic milestones and ensure that the
    Business is leveraged to achieve them.
  • Develops
    and implements both strategic and operational plans for EIA
  • Fully
    understands the shareholders objectives and integrate into ElA’s plans
  • Takes
    part in the business planning, budgeting and review
  • Understands
    the Shareholders financial interests in CAA and ensures they are supported
2. Financial Management:
  • Understands
    the financial requirement of EIA and seek for the approval of the
    financial, material and human resources required to manage an efficient
  • Actively
    monitors actual costs against expenditure on an ongoing basis and report
  • Manages
    costs so that the planned costs are not exceeded
  • Manages
    the assets assigned to the department in a good state of maintenance and
  • Achieves
    the planned revenue objectives
  • Achieves
    the planned surplus objectives from both aeronautical and none
    aeronautical sources
  • Accounts
    for the assets allocated to EIA.
3. To effectively manage the
operations of Entebbe International Airport:
  • Liaises
    with safety and security service providers so as to ensure co-ordination
    and continuous co-operation. These include Airport Police, Airport
    Security Service and ISO.
  • Works
    with and co-ordinates with all service providers at Entebbe International
    Airport, in order to ensure that any service passenger requirement is
    provided efficiently and in a friendly way so as to ensure client comfort.
  • Oversee
    own staff, especially those concerned with customer care so as to ensure
    comfort in lounges, hallways, waiting rooms etc.
  • Ensures
    continuous networking with all other directorates so as to ensure everyone
    is concerned with comfort and for general client convenience.
  • Ensures
    that CAA’s business at EIA is healthy and growing by making sure that the
    current revenue levels are stable due to good customer care for
    concessionaries and other business operators that enable the growth.
4. Effectively manage the
operations of Entebbe International Airport:
  • Initiates
    proposals covering all airport facilities for inclusion in the business
    plan by the agreed timing.
  • Regularly
    examines current business trends at EIA in comparison with the existing
    Business Plan.
  • Makes
    proposals for improvement so as to surpass the plan or to ensure catching
    up with plan provisions and eliminate variances. Proposes new projects to
    widen revenue base at EIA in order to secure future revenue assurance.
5. Preside over the meetings
of the Entebbe International Airport Bird Strike Committee and ensure that its
decisions are implemented.
  • Chairs
    the BHWC meetings on quarterly basis. Analyses all activities of the BH
    Unit to ensure all recommendations are implemented promptly.
  • Leads
    the Bird Hazard and Wildlife function of EIA.
  • Actively
    monitors its operators and ensures compliance with CAA’s expectations.
  • Networks
    with other Civil Aviation and Airport Managements in the region and
    internationally with a view to adopting best practices. Encourages other
    members of EIA Bird Strike & Wildlife Committee to contribute new
    ideas for better bird hazard & wildlife control.
6. Chair meetings of the
Entebbe International Airport Facilitation Committee and ensure that its
decisions are implemented.
  • Chairs
    Airport Facilitation Committee meetings quarterly to monitor Airports
    compliance with ICAO Annex 9.
  • Chairs
    Ramp Safety Committee meetings quarterly to ensure compliance with ICAO
    Annex 14 and best operating practices.
7. Ensure proper operational
and maintenance of emergency and contingency plans for Entebbe International
Airport and ensure regular conduct of their exercises.
  • Ensures
    rescue and fire fighting Service complies to ICAO and Annex 14 of Entebbe
    International Airport Plan.
  • Regularly
    reviews the document in light of regular exercises and any
    accidents/incidents to evaluate and incorporate any necessary amendments
8. Ensure the implementation
of relevant ICAO Standards relating to airport safety security and operations.
  • Implements
    relevant ICAO Annexes.
  • Implements
    Annex 5, 14, and 17 as they relate to Safety and Security. Monitors and
    enforces the level of compliance through feed back from relevant Committees
    such as the Airline Operators Committee, Ramp Safety Committee, the
    Facilitation Committee, BH&W Committee etc.
9. Make proper arrangements
for VIP departures and arrivals:
Facilitates bookings, departures for VIPs through the Ministry of Foreign
10. Ensure that the Airport
and its environs and equipment, including movement areas and strips maintain a
high degree of cleanliness:
  • In
    charge of ensuring controls and monitors cleanliness of movement areas
    through ensuring cleaning contractors adhere to contract terms.
  • Evaluates
    contractors and monitors their performance in order to ensure that they
    comply with their obligations under the contract.
  • Actively
    monitors the efficiency of trolley retrieval contractors.
  • Regularly
    reviews service providers’ contracts every six months in order to make
    them consistently productive.
  • Ensures
    that all airport equipment is in a state of good repair and maintenance
  • Ensures
    that all airport facilities, amenities and structures are in a good state
    of operation.
11. Human Resources
  • Motivates
    and develops staff that are dedicated to outstanding performance in the
  • Guides
    management on the Departments manpower requirements and ensures staff
    development within the Department
  • Develops
    structure that facilitates the delivery of the vision of the business
    through EIA
  • Ensures
    that appropriate calibre of staff that meets all the hiring standards are
    recruited and selected to deliver results expected.
  • Implements
    performance management, on own staff in the department.
  • Carries
    out and ensures adequate training for EIA staff internally and/or using
    outside resource personnel as appropriate Quantifies the capability gaps
    in terms of skills and competencies and implement programs to close the
    capability gap through Procurement training and development programmes
Qualifications, Skills and Experience: 
  • The
    applicant should preferably hold a relevant degree from a recognised
    university in Business Administration or Social Sciences and a relevant
    Master’s degree in Airport Management or Business Administration is a
  • At
    least ten years in a recognised civil aviation organisation or other
    comparable organisation including five years at senior management level
    and accountable to a business or service unit.
  • Sound
    knowledge of relevant ICAO SARPs
  • Demonstrated
    managerial ability with clean record of service
  • Computer
    literacy skills
  • The
    applicant must have successfully completed a Senior Airport Management
  • Detailed
    knowledge and understanding of airport operations, procedures and
How to Apply: 
All suitably qualified and
interested candidates who wish to join the aviation industry are encouraged to
send their handwritten
applications with detailed CVs and copies of academic certificates plus
transcripts with the Job reference number (check beginning of this advert)
clearly marked at the top left hand corner of the envelope should be sent to
the address below, before close of business on. Please indicate your (day time)
phone contact.
The Director Human Resource and
Civil Aviation Authority (Head
P .O. Box 5536, Kampala. Uganda
Deadline: 23rd July, 2015
NB: All
applicants, who will not have heard from us by 30th September, 2015 should
regard their applications unsuccessful. Late applications will not be
entertained under any circumstances.
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