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2 Quality Assurance Officer Job Vacancies – Mildmay
Monitoring and Evaluation Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda, Social Sciences Jobs in Uganda, Uncategorized
Job Title: Quality Assurance Officer (2 Job Vacancies)
Organization: Mildmay
Uganda
Uganda
Duty Station: Kampala,
Uganda
Uganda
Reports to: Quality
Assurance Coordinator
Assurance Coordinator
About Mildmay:
Mildmay Uganda (MUg) is a
faith- based local Non-Governmental Organisation (NGO) offering Comprehensive
HIV Care & treatment, Training, Research & General Medical Services;
also providing Health Systems Strengthening to scale up comprehensive HIV/AIDS
Services in 16 districts of Central Uganda.
faith- based local Non-Governmental Organisation (NGO) offering Comprehensive
HIV Care & treatment, Training, Research & General Medical Services;
also providing Health Systems Strengthening to scale up comprehensive HIV/AIDS
Services in 16 districts of Central Uganda.
Job Summary: The incumbent
will integrate Quality Assurance Continuous Quality Improvement principles and
functionalise Quality Assurance System for effective service delivery across Mildmay
and supported programmes with the aim to promote and sustain excellence in
programme planning and implementation
will integrate Quality Assurance Continuous Quality Improvement principles and
functionalise Quality Assurance System for effective service delivery across Mildmay
and supported programmes with the aim to promote and sustain excellence in
programme planning and implementation
Key Duties and Responsibilities:
1. Implement the MUg Quality
Assurance plan & performance framework for Mildmay Uganda and supported
programmes to guide technical teams to provide services with excellence:
Assurance plan & performance framework for Mildmay Uganda and supported
programmes to guide technical teams to provide services with excellence:
- Carry
out a situation analysis of MUg and supported programmes to establish the baseline
status of Quality Assurance (QA) activities to inform the development of a
new and relevant quality assurance plan and performance framework - Technically
support QA Coordinator in the development of QA strategies specific to
individual MUg projects in line with the MoH or other guiding Quality
Assurance frameworks - Support
MUg staff to interpret and integrate QA activities in the departmental
work plans to ensure effective mainstreaming of QA principles and
practices across MUg and supported programmes - Technically
support the development and implementation of a mechanism to ensure
effective translation of the principles into practice with a full
complement of indicators for monitoring the level of integration of the QA
principles and practices - Routinely
follow up with technical teams to support the uptake of recommended
actions from the monitoring and evaluation of QA activities, identify
bottlenecks and respond appropriately for effective translation of the
principles and practices in liaison with the QA steering committee - Actively
participate in the review and update of the Mildmay Uganda Quality Assurance
strategy with careful consideration of stakeholder inputs to foster ownership
and sustainability of the QA interventions
2. Ensure implementation and
integration of the Quality Assurance data collection & reporting plan
across MUg service delivery functions with the aim to cultivate the QA culture
across MUg and supported programmes:
integration of the Quality Assurance data collection & reporting plan
across MUg service delivery functions with the aim to cultivate the QA culture
across MUg and supported programmes:
- Technically
support the MUg technical teams to develop Quality Assurance
plan/guidelines, data collection & reporting tools which are
consistent with the MUg Strategic Information Systems Framework (SISF) - Build
the capacity of technical teams at MUg and supported programmes to collect
and analyse data on QA activities to effectively respond to identified
quality issues - Carry
out periodic review & update of QA data collection & reporting
tools to provide changes in service delivery information needs and to remain
consistent with the MUg strategic intent in QA - Conduct
periodic Quality Assurance assessments/audits so as to inform short term strategy
review and ensure effective implementation
3. Support MUg Technical teams
and other programmes to develop and mainstream QA information sharing and
reporting guidelines (QAISRg) for systematic reporting and dissemination:
and other programmes to develop and mainstream QA information sharing and
reporting guidelines (QAISRg) for systematic reporting and dissemination:
- Ensure
that departments have in place standard, systematic and consistent
reporting guidelines for their activities - Technically
support the MUg technical teams and supported facilities to integrate and
apply the QA guidelines in routine/periodic reporting and information
sharing so as to strengthen existing systems for effective organisational
learning - Compile
and disseminate periodic timely Quality Assurance progress reports for all
relevant internal & external stakeholders for effective and
sustainable outcomes for QA interventions
4. Participate in the annual
documentation of Quality Assurance program outcomes as evidence for MUg’s
advocacy, organisational learning and programme improvement:
documentation of Quality Assurance program outcomes as evidence for MUg’s
advocacy, organisational learning and programme improvement:
- Develop
annual plan for documentation of QA outcomes across assigned MUg departments
and supported programmes in liaison with technical teams, and the M&E and
Research Managers - Work
closely with QA Coordinator support development of study/evaluation designs/guidelines
for periodic conduct of Quality Assurance project evaluations for performance
measurement - Carry
out periodic evaluations of the performance of the QA interventions in
improving service delivery as measured against the baseline at situation
analysis to inform strategy review towards achievement of excellence - Compile
Quality Assurance evaluation reports for stakeholders for ownership &
action as necessary - Document
lessons learned from Quality Assurance, success stories and best practices
for research, learning & continuous quality improvement of Mildmay
Programme
Qualifications, Skills and Experience:
- The
Quality Assurance Officer should preferably hold a Degree in Demography,
Statistics, Social Science or Development Studies - At
least a year of experience in M&E/Research/Quality Assurance among
other related fields - Working
knowledge of Quality Assurance, M&E, Research, Data quality management
systems - Computer
literacy skills i.e. advanced application of statistical packages Including
STATA, SPSS, Epi-Info, MS Access, Excel - Excellent
analytical ability and critical thinking (Analysis and Synthesis of Data) - Excellent
communication and interpersonal skills - Proven
skills in planning and implementing M&E systems - Good
report writing skills - Excellent
communication skills - Ability
to work under pressure; and in sympathy with the Christian values of
Mildmay Uganda. - Excellent
communication and interpersonal skills - Fluency
in English and local language(s) are crucial. - Evidence
of a non-judgemental approach regarding race, religion, culture, sexuality
and lifestyle is critical.
How to Apply:
All suitably qualified and
interested candidates should send their interest to The Human Resource Manager
at Mildmay Uganda, Entebbe Road, Lweza, Kampala, Uganda at hr@mildmay.or.ug clearly indicating in the
subject of the email, the position applied for or through P.O. Box 24985,
Kampala. Certified copies of academic transcripts, a full CV indicating current
salary and other benefits should be provided, and two professional referees
(one of which should be a former employer).
interested candidates should send their interest to The Human Resource Manager
at Mildmay Uganda, Entebbe Road, Lweza, Kampala, Uganda at hr@mildmay.or.ug clearly indicating in the
subject of the email, the position applied for or through P.O. Box 24985,
Kampala. Certified copies of academic transcripts, a full CV indicating current
salary and other benefits should be provided, and two professional referees
(one of which should be a former employer).
Deadline: 31st July, 2015
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