Job Title: Supervisor, Service Center Organisation: True North Consult Ltd Duty…
2 Field Collections Officer, Eastern Collection Centre (Fresher Placements) – Banar Collections Ltd
Organisation: Banar Collections Ltd
Duty Station: Jinja, Uganda
About US:
Banar Collections Ltd is the leading debt
collection agency and credit consultancy firm in Uganda, offering services
mainly to Commercial Banks, Government and Corporate Institutions.
collection agency and credit consultancy firm in Uganda, offering services
mainly to Commercial Banks, Government and Corporate Institutions.
Job Summary: The Field Collections Officer will be
responsible for meeting targets for cash collection from debtors and giving
support to the management of the debt portfolio.
responsible for meeting targets for cash collection from debtors and giving
support to the management of the debt portfolio.
Key Duties and Responsibilities:
·
The
incumbent will be responsible for chasing outsourced debts and meeting
collection targets in order to maintain a positive cash flow.
The
incumbent will be responsible for chasing outsourced debts and meeting
collection targets in order to maintain a positive cash flow.
·
Perform
skip tracing activities involving looking for debtors whose whereabouts are
unknown. The incumbent will generate client statements and Demand Letters and
manage the escalation process periodically reviewing its effectiveness.
Perform
skip tracing activities involving looking for debtors whose whereabouts are
unknown. The incumbent will generate client statements and Demand Letters and
manage the escalation process periodically reviewing its effectiveness.
·
Keenly
allocate payments to respective debt accounts so that debtor information and
balances are kept accurate.
Keenly
allocate payments to respective debt accounts so that debtor information and
balances are kept accurate.
·
Offer
timely support in the management of the debt portfolio and to ensure that the
portfolio is accurate and up-to-date.
Offer
timely support in the management of the debt portfolio and to ensure that the
portfolio is accurate and up-to-date.
·
Responsible
for identifying low moving accounts noting key details so that such accounts
are escalated for case management.
Responsible
for identifying low moving accounts noting key details so that such accounts
are escalated for case management.
·
Handle
all and manage correspondence from clients to ensure that service levels are
maintained within the acceptable turnaround time.
Handle
all and manage correspondence from clients to ensure that service levels are
maintained within the acceptable turnaround time.
Qualifications, Skills and
Experience:
Experience:
·
The
applicants for the Field Collections Officer jobs must hold a Bachelor’s Degree
in Law, Economics, Business Administration, or Commerce. Additional qualifications in Banking or
Credit are an added advantage.
The
applicants for the Field Collections Officer jobs must hold a Bachelor’s Degree
in Law, Economics, Business Administration, or Commerce. Additional qualifications in Banking or
Credit are an added advantage.
·
Prior
experience of working in a debt collection environment is essential but not
mandatory.
Prior
experience of working in a debt collection environment is essential but not
mandatory.
·
Possess
the ability to ride a motor cycle and or possession of a driving license for
field officers will be an added advantage.
Possess
the ability to ride a motor cycle and or possession of a driving license for
field officers will be an added advantage.
·
Excellent
negotiation skills with ability to assess issues and be assertive / firm with
clients as required.
Excellent
negotiation skills with ability to assess issues and be assertive / firm with
clients as required.
·
Excellent
communication skills, telephone manners and techniques and interpersonal
skills.
Excellent
communication skills, telephone manners and techniques and interpersonal
skills.
·
Good
general administration, planning, organizing and time management skills.
Good
general administration, planning, organizing and time management skills.
·
Highly
tenacious, with ability to work autonomously and take responsibility.
Highly
tenacious, with ability to work autonomously and take responsibility.
·
Possess
the ability to understand terms and conditions of contracts, to analyze slow
moving accounts and outline a collection strategy to resolve each case.
Possess
the ability to understand terms and conditions of contracts, to analyze slow
moving accounts and outline a collection strategy to resolve each case.
·
Ability
to collate and present information and work with people.
Ability
to collate and present information and work with people.
·
Computer
literacy i.e. working knowledge of Microsoft Excel to analyze data is essential
and mandatory.
Computer
literacy i.e. working knowledge of Microsoft Excel to analyze data is essential
and mandatory.
·
Knowledge
of basic book keeping, debts and credits.
Knowledge
of basic book keeping, debts and credits.
How to Apply:
All suitably qualified and interested
candidates are encouraged to send their applications together with a detailed
CV and copies of academic qualifications to our offices addressed to:
candidates are encouraged to send their applications together with a detailed
CV and copies of academic qualifications to our offices addressed to:
General Manager,
Banar Collections Ltd
P.O. Box 26113, Kampala
2nd Floor, Suit 12 Kanjokya House
Plot 90, Kanjokya Street, Kamwokya
Kampala. Uganda
Kampala. Uganda
Deadline: Friday, 10th July,
2015
2015
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