UN Jobs – Information Systems Training Technician at United Nations Office for Project Services (UNOPS)

Organisation: United Nations Office for Project Services
Vacancy Code: VA/2015/B5004/7749
Duty Station: Entebbe, Uganda
Grade Level: G6
Reports to: ICT Technical and Signals Training
Operations Manager
About UNOPS:
UNOPS mission is to expand
the capacity of the UN system and its partners to implement peace building,
humanitarian and development operations that matter for people in need. Working
in some of the world’s most challenging environments, UNOPS vision is to always
satisfy partners with management services that meet world-class standards of
quality, speed and cost effectiveness. By assisting UN organizations,
international financial institutions, governments and other development
partners, UNOPS makes significant, tangible contributions to results on the
About DFS – UNSOA:
The United Nations Department
of Field Support, Information and Communications Technology Division (UN
DFS-ICTD) is responsible for the delivery of applications that satisfy the
requirements of the Departments of Peacekeeping Operations and Field Support
(DPKO/DFS) missions as well as Special Political Missions (SPMs). The United
Nations Support Office for AMISOM (UNSOA) is a field support operation led by
the United Nations Department of Field Support (DFS) under UN security Council
Resolution 1863 (2009) mandated to deliver a logistics capacity support package
to AMISOM (African Union Mission in Somalia), as well as to provide operational
support to other East African missions. The logistics package consists of
equipment and mission support services, including ICT infrastructure, systems
and software applications in support of United Nations peacekeeping operations,
DFS and DPI in the region. UNSOA is headquartered in Nairobi, Kenya with
logistics operations facilitated through Mombasa, Kenya and Mogadishu, Somalia.
In addition, as a member of the East African Missions and Region 2, UNSOA is a
beneficiary of centralized ICT services provided by the Regional ICT Services
(RICTS) office of the Regional Service Centre Entebbe (RSCE). These services
include ICT Technical & Signals Training, Applications Implementation,
Autonomous ICT Communications, ICT Security & Compliance, and Physical ICT
Security and Surveillance. As per GA A/67/723, there is no separate funding
assessment made for the RSCE. Each mission contributes a portion of its budget
and personnel to enable the services of the RSCE. UNOPS has been requested to
assist in the implementation of this activity.
Key Duties and Responsibilities:
Under the supervision of the ICT
Technical and Signals Training Operations Manager, the incumbent will be
responsible for:
  • Support
    in organizing and scheduling the ICT military signals trainings,
    workshops, briefings and refresher courses at RSCE and other locations as
    required, for military Signals from the field missions;
  • Maintain
    and provide ICT and logistical support to the military signals training
  • Actively
    monitor and take action upon service requests related to the training
  • Focal
    point for the logistics and coordination of the training program;
  • Ensure
    ICT equipment is available and ready for use for training facility;
  • Offer
    general support across the various fields of ICT support services in the
  • Troubleshoot
    software, hardware and network issues when necessary;
  • Perform
    any other related duties as required.
Qualifications, Skills and
  • The
    ideal candidate for the United Nations Office for Project Services (UNOPS) Information Systems
    Training Technician should hold a relevant High School or equivalent
  • At
    least six years of progressively responsible administrative experience in
    an international/multi-cultural organization in the field of ICT,
    training, administrative services or other related fields.
  • Working
    knowledge of the Department of Field Support, UN systems and applications
    and Staff Regulations and Financial Rules is highly desirable.
  • Computer
    proficiency in Microsoft Office is required.
Language Requirements:
Fluency in English is required.
Knowledge of a second UN language is highly desirable
Personal Competencies:
  • Professionalism: Excellent interpersonal skills and
    ability to establish and maintain effective working relations in a
    multi-cultural, multi-ethnic environment with sensitivity and respect for
    diversity. Ability to perform with minimal supervision, and work under
    pressure of frequent and tight deadlines often in difficult and demanding
    conditions.  Demonstrated ability to
    work towards the achievement of defined deliverables.
  • Teamwork: Strong interpersonal skills and
    ability to establish and maintain effective partnerships and working
    relations with people in a multicultural, multi-ethnic environment with
    sensitivity and respect for diversity.
  • Communications: Excellent communication (spoken and
    written) skills, including the ability to convey complex technical concepts
    both orally and in writing, in a clear, concise manner. Ability to prepare
    reports, formulate positions on issues, articulate options concisely
    conveying maximum necessary information, and make and defend
  • Planning & Organizing: Ability to organize, plan and
    implement work assignments, manage competing demands and work under
    pressure of frequent and tight deadlines.
How to Apply:
If interested in this job
opportunity, please click on link below to visit website and create profile or
express interest if you already have a profile on the UN system.
Deadline: 23rd June

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