Head of Programs – Catholic Relief Services (CRS)

Job Title:   Head of Programs
Organisation: Catholic
Relief Services (CRS)
Duty Station:  Kampala,
Uganda
Reports
to:
Country Representative
Requisition Number: I2453
About
CRS:
Catholic
Relief Services (CRS) carries out the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
partners people of all faiths and secular traditions who share our values and
our commitment to serving those in need.
CRS
in Uganda:
Catholic
Relief Services has been working in Uganda since 1965, initially providing
emergency assistance to Sudanese refugees living in the north. Over the years,
CRS has expanded its programming to also address development needs in western,
central, and eastern Uganda. CRS’ projects in Uganda currently include
agriculture, health (including OVC), microfinance, and youth . CRS Uganda
implements its programs through partnerships with local organizations,
including the Catholic Church, other faith-based organizations and community
entities for maximum impact and sustainability. Program value for the 2015/2016
year is estimated to be approximately $15 million USD, with funding from USAID
Uganda, MasterCard Foundation, DFID, Gavi Alliance, and Ben & Jerry’s, with
funding from IFAD on the horizon.
Job
Summary:
The Head of Programs (HOP) will primarily be providing oversight of CRS
Uganda programming interventions, ensuring that the necessary staff and systems
are in place to develop and implement high-quality programs, and expanding the
CP program profile. CRS Uganda is engaged in several complex consortium
relationships, as well as integrated programming. The incumbent must ensure
timely and pertinent communication and coordination with other departments
especially with Head of Operations and consortium members.  He / she must give special attention to make
sure the relationship with our partners is consistent with partnership
principles and give special focus to nurture CRS’ relationship with local
church.  In collaboration with the
Country Representative (CR), the HOP will lead the resource mobilization agenda
of the country program.
Key
Duties and Responsibilities: 
1. Program Quality and Management:
·        
Provide management oversight for ongoing programs.
·        
Ensure program quality through implementation of
project review systems, comprehensive M&E systems and staff/partner
development.
·        
Make sure that every project in CP has a M&E
plan, and full adheres to the new MEAL policy and procedures.
·        
Support program staff to use appropriate project
management tools to plan, review and track progress on project implementation
as well as on the utilization of project resources.
·        
Technically support program staff in the planning
of project activities and the establishment of high quality performance
targets, ensuring adherence to technical standards, best practices and donor
guidelines.  Ensure staff follow the EARO
project management guidelines, based on PMD Pro and ProPack.
·        
Manage the internal review process of all project
proposals and ensure project format, design and quality are in compliance with
agency/donor standards and program quality principles, East Africa Regional
Office (EARO) guidelines, and the CRS ProPack.
·        
Work closely with program staff to ensure that all
programming documents (Annual Program Plans, project proposals/reports, etc.)
are of the highest quality.
·        
Ensure that all projects are guided by Uganda,
EARO and agency Strategic Plans.
·        
Work with other program staff to ensure CRS
interventions are integrated wherever appropriate in order to increase impact.
·        
Support the coordination of action plans and
activities to ensure complementarity and consistency in the various
interventions and to eliminate duplication and waste.
·        
Ensure that activities are compatible and in
compliance with CRS guiding Principles, and ensure that staff are trained
accordingly.
·        
Ensure that gender sensitivity is taken into
account in day-to-day operations as well as in program interventions and with
partners.
2. Budgeting, Financial Planning and
Reporting:
·        
Work closely with CR, program staff and finance
department to ensure compliance with CRS and donor regulations and requirements
for financial accountability and project reporting.
·        
Ensure appropriate budget planning and tracking,
and financial reporting of CRS public and private projects.
·        
Collaborate with Head of Operations to ensure
project managers are trained on budgeting and finance tools and systems to
increase their capacity to adequately track project expenses.
·        
Actively monitor project burn rates closely with
the project managers to ensure that spending in the projects are consistent with
the budgets and are on time.
·        
Maintain a schedule for reporting of all publicly
and privately funded projects. Review and submit required reports including
donor and private fund narrative reports, quarterly performance indicator
tracking tables, baseline and evaluation reports, as well as others
needed/required by the local government, donors, the region or headquarters.
3. Coordination and Communication:
·        
Ensure transparent coordination mechanisms and
regular information-sharing with relevant staff.
·        
Actively participate as a member of the Senior
Management Team (SMT) and contribute to Strategic Planning and key decisions of
the CP.
·        
Encourage active and open dialogue among program
staff and with operations staff.
·        
Oversee regular programming and coordination
meetings between the programming and management quality departments.
·        
Ensure systems are in place for the proper
documentation of meetings and timely circulation of resulting
information/outcomes.
·        
Actively promote the documentation and sharing of
lessons learned/best practices.
·        
Maintain communication with regional technical
advisors, deputy regional director/pq and headquarters staff as appropriate.
·        
Ensure co-ordination between CRS Uganda program
and EARO for RTA visits and proposal review
4. Supervisory Responsibilities:
·        
Provide leadership and support to the hiring of
highly-skilled workforce aligned to CRS values; ensure that CRS Uganda is
hiring highly qualified project managers.
·        
Mentor and supervise staff in the program unit to
ensure efficient and quality implementation of project activities, on time and on
budget, to deliver results.
·        
Mentor and coach staff and assist them to develop
performance and development plans and that the CRS Performance Management
System is implemented in the programming unit.
·        
Work closely with CR and program staff to identify
key training needs, and proactively seek and promote appropriate training
opportunities for staff, specifically in proposal development, project
management and monitoring and evaluation.
·        
Work with HR and program staff to develop and use
standardized job descriptions and performance review. Develop the career paths
of staff in the department.
·        
Ensure that programming staff are cognizant of CP,
region and agency strategies, and the general and sectoral program quality
principles.
·        
Ensure that in-house training skills and expertise
are shared among staff.
·        
Work in close coordination with other department
heads to promote a team approach that involves programming staff at all levels
whenever possible/appropriate.
5. Fundraising and Proposal Development:
·        
Identify program priorities and actively develop a
plan for program growth in active engagement with partners, CP staff,
regional/HQ technical advisors, and the business development team.
·        
Work with CR, program staff, and relevant regional
and HQ staff to strengthen relationships with existing and potential donors.
·        
Work in close collaboration with the CR, provide
vision and guide the process of growth based on agency/region/country strategic
frameworks and plans, including the development of CRS fundraising strategies
and alliances and the identification of potential funding sources and strategic
opportunities to expand the program’s focus, reach, and influence.
·        
Lead/supervise the preparation of proposals for
CRS program strategies/interventions from intel gathering and capture planning
to submission; work closely with the BD RTA and DRD/PQ EARO.
6. Partnership and Church Relations:
·        
Ensure that CRS program managers and field staff
maintain good relationships with the Church and other implementing partners and
provide them with smooth support throughout the project cycle.
·        
Build and maintain strong partner relations and
lead the identification of diverse and new potential partners.
·        
Working with the CR and managers, develop and
implement strategies for improving the capacity of CRS staff to enhance partner
capacity.
·        
Significantly contribute to the core SiS team on
the roll out of the SiS initiative with EARO and HQ support.
7. Representation:
·        
Working with the CR, represent the country program
to government officials, Church officials, partners, NGOs, and UN agencies.
·        
Together with the CR, revise and update country
briefing materials and assist as necessary with VIP visits and guests.
·        
As required by the CR, serve as a spokesperson to
the public, including local and international media outlets and journalist,
regarding CRS programs and activities.
8. Security: Actively participate
in the development, implementation, and monitoring of security protocols.
Qualifications,
Skills and Experience: 
·        
The ideal candidate for the Catholic Relief
Services (CRS) Head of Programs opportunity should hold a Master’s Degree or
equivalent in social work, international development or related field.
·        
At least five years’ experience in a management
position with proven leadership in supervising senior staff, with international
or intercultural experience (preferably in a developing country).
·        
At least three years’ experience living and
working in a developing country.
·        
At least five years’ experience of NGO (preferably
CRS) project management, including proposal writing and project review
processes.
·        
Demonstrated strong ability with project grants
management, including project design, budget preparation, expenditure tracking,
monitoring and evaluation, reporting, etc.
·        
Possess the ability to lead a multi-cultural team
with a high level of respect for local culture.
·        
Ability to represent the Agency in high level
meetings with donors, local government, etc.
·        
Past experience with institutional strengthening
and partnership building.
·        
Excellent supervisory skills, strong analytical and
organizational skills.
·        
Possess the ability to work independently, but
also coordinate effectively as part of a team.
·        
Excellent written and spoken communication skills
in English.
·        
Strong computer skills (MS Word, Excel, Outlook
and Power Point).
·        
Skills in project management and experience,
particularly PMD Pro, ProPack, etc.
·        
Commitment to work with local church and capacity
to work closely with, and support them.
Personal
Competencies: 
·        
Builds and leads effective teams
·        
Supervises and develops staff
·        
Focuses on quality
·        
Leads growth in programs
·        
Serves with Integrity
·        
Models Stewardship
·        
Cultivates Constructive Relationships
·        
Promotes Learning
How
to Apply: 
All
candidates are encouraged to Apply by first creating an online profile at the
web link below.
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