Customer Service & Hospitality Jobs – Executive Housekeeper at Hotel

Organisation: Hotel
Duty Station:  Kampala, Uganda
Reports
to:
General Manager
About US:
Impact Chefs
Academy is a Regional Hospitality Consulting firm thriving on professional
Training and ethical hospitality services, as well as high level management
Trainings
focusing on keeping clients satisfied. T
hey
would like to recruit for a valuable client.  
Job
Summary:
 The Executive Housekeeper will clean
all areas of the hotel thoroughly, with the key aim of enhancing the customer
experience by having excellent standards of hotel cleanliness.
Key
Duties and Responsibilities:  
·        
Deliver excellent customer service, at all times
·        
Maintain high standards of cleanliness and
presentation in all back-of-house areas and customer areas
·        
Service all bedrooms and corridors, in line with
hotel policy
·        
Create and work to daily job lists from the room
status list, arrivals and departures list
·        
Keep up to date with current promotions and hotel
pricing, to provide information to guests, on request, while maximizing bedroom
sales opportunities
·        
Maintain the stocking levels of all point-of-sales
and consumables
·        
Report any maintenance issues immediately to line
manager, including all furniture, fittings and equipment
·        
Reset lighting to the current standards
·        
Complete all periodical tasks, such as flipping
mattresses, cleaning curtains and dusting lamp shades
·        
Store all soiled and clean laundry in line with
company policy and complete the required documentation
·        
Fulfil all reasonable requests from guests, to
ensure their comfort, satisfaction and safety
·        
Report any security issues to General Manager
·        
Maintain personal knowledge by completing in-house
training and workbooks
·        
Always adhere to all company policies and
procedures and licensing laws
·        
Participate and contribute in team meetings
·        
Carry out instructions given by the management
team and head office
Qualifications,
Skills and Experience:  
·        
The applicant should preferably hold a Diploma in
hotel management or relevant discipline.
·        
At least five to ten years’ housekeeping experience
in a 4/5 star environment.
·        
Excellent knowledge in the principles and
practices within H/K and hospitality profession.
·        
Excellent written and verbal English.
·        
Highly computer literate.
Age: Between 30-
40 years
How
to Apply:  
If you are up
to the challenge, possess the necessary qualification and experience, please
send your CV (PDF) only quoting the job title: 
Executive Housekeeper on the email
subject to : info@impactchefsacademy.com 
or impactchefsacademy@gmail.com 
(Don’t attach Certificates).
N.B:
Impact Chefs Academy does not charge any fee for receiving your CV or for
interview.
Only candidates short-listed for interview will be
contacted.
Deadline:
13th June 2015
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