Job Title: Car Rental Coordinator
Organisation: Toyota
Duty Station: Kampala, Uganda
Reference Number: TUGA/HR/004
About US:
Toyota Uganda is the market leader in
Uganda’s automotive industry. We are a wholly owned subsidiary of Toyota Tsusho
Corporation in Japan and the sole official distributor of brand new Toyota
vehicles in Uganda as appointed by Toyota Motor Corporation. Our key business
activities include the sale of Toyota motor vehicles, genuine parts and motor
vehicle servicing & repair as well as Yamaha motorcycles, Hino trucks and
Case tractors.
Uganda’s automotive industry. We are a wholly owned subsidiary of Toyota Tsusho
Corporation in Japan and the sole official distributor of brand new Toyota
vehicles in Uganda as appointed by Toyota Motor Corporation. Our key business
activities include the sale of Toyota motor vehicles, genuine parts and motor
vehicle servicing & repair as well as Yamaha motorcycles, Hino trucks and
Case tractors.
Job Summary: The Car Rental Coordinator will support the Leasing
Manager in ensuring that there is customer satisfaction and business growth
through effective coordination of rental services and contracts.
Manager in ensuring that there is customer satisfaction and business growth
through effective coordination of rental services and contracts.
Key Duties and Responsibilities:
·
Achieve
set rental targets by growing Toyota Uganda’s rental business portfolio.
Achieve
set rental targets by growing Toyota Uganda’s rental business portfolio.
·
The
incumbent will also develop and maintain a comprehensive database on rental
customers and drivers.
The
incumbent will also develop and maintain a comprehensive database on rental
customers and drivers.
·
Actively
coordinate rental compliance to the service & maintenance contracts through
constantly communicating and guiding customers on acceptable terms and
conditions.
Actively
coordinate rental compliance to the service & maintenance contracts through
constantly communicating and guiding customers on acceptable terms and
conditions.
·
Take
part in the review and development of rental contracts and marketing to ensure
a comprehensive and profitable rental business.
Take
part in the review and development of rental contracts and marketing to ensure
a comprehensive and profitable rental business.
·
Perform
regular market surveys on the prevailing rates for rental services.
Perform
regular market surveys on the prevailing rates for rental services.
·
Responsible
for debtor management; monitor clients’ accounts and ensure that payments are
received on time.
Responsible
for debtor management; monitor clients’ accounts and ensure that payments are
received on time.
·
Timely
generation of periodic reports on the performance of rental assets and
services.
Timely
generation of periodic reports on the performance of rental assets and
services.
·
Quickly
respond to and promptly handle customer feedback related to car rental
services.
Quickly
respond to and promptly handle customer feedback related to car rental
services.
Qualifications, Skills and
Experience:
Experience:
·
The
applicant should preferably hold a Diploma/Bachelor’s degree in a Business
Administration discipline.
The
applicant should preferably hold a Diploma/Bachelor’s degree in a Business
Administration discipline.
·
At
least three years’ experience in the Automotive/Rental industry.
At
least three years’ experience in the Automotive/Rental industry.
·
A
strong customer focus, communication & interpersonal skills with ability to
demonstrate initiative, good judgment and problem solving skills.
A
strong customer focus, communication & interpersonal skills with ability to
demonstrate initiative, good judgment and problem solving skills.
·
Excellent
organisational skills with the ability to work under pressure with minimal
supervision.
Excellent
organisational skills with the ability to work under pressure with minimal
supervision.
·
Technical
knowledge is an added advantage.
Technical
knowledge is an added advantage.
How to Apply:
All candidates who wish to join Toyota in the aforementioned capacity should email a detailed CV with scanned copies of academic certificates merged in one document. Please clearly indicate your name and the Position Reference Number in the email subject line and send to: [email protected]
Deadline: 31st May 2015
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