Non-profit Careers – Country Representative at Management Sciences for Health (MSH)

Job Title:    Country Representative
Organization: Management Sciences for Health (MSH)
Duty Station: Kampala, Uganda
Reports to: Senior Director, Integrated Country Presence, Office
of the Chief Executive
Job ID: 13-8207
About MSH:
Management Sciences for Health (MSH) is a international non-profit
health organization composed of nearly 2500 people from more than 74
nationalities working in over 50,countries. Our mission is to save lives and
improve the health of the world’s poorest and most vulnerable people by closing
the gap between knowledge and action in public health. Together with our
partners, we are helping managers and leaders in developing countries to create
stronger management systems that improve health services for the greatest
health impact.
Job Summary: The Country Representative (CR) represents the
Office of the Chief Executive (OCE) in Uganda, and as such, is the most senior
in-country staff member with final authority for in-country decisions related
to MSH presence, interests, or immediate and time-sensitive risks to MSH and/or
its staff. The CR is the primary contact for (non-project specific) external
relations with key in-country stakeholders such as donors, government
officials, clients and other partner organizations. The incumbent takes lead in
the development and execution of the Integrated Country Strategy and proactively
coordinates MSH in-country activities. The CR promotes technical awareness,
coordination, collaboration and synergy of MSH activities. The CR ensures that
all projects and staff in-country safeguard MSH’s financial, contractual,
technical, and political integrity and reputation.
Key Duties and Responsibilities: 
1. Strategic Management of in-
country Presence and New Business Development:
  • Steer the development and execution of the
    Country Strategic Roadmap (CSRM) and the annual country plans; ensure
    appropriate and coordinated support from home office.
  • Manage country-based business development
    and strategic communication activities (including positioning,
    intelligence gathering, and proposal development) that contribute to the
    sustainability or expansion of MSH’s programs.
  • Act as key liaison to the Offices for
    Business Development and Strategic Communications. 
2. Operations Management:
  • Provide equitable, effective, timely,
    cost-effective, and highquality operations and
    administrative support to all MSH in-country projects within local laws
    and available resources. Develop and promote an environment with adequate
    internal controls, adherence to contracts regulations, MSH policies and
    standard operating procedures.
  • Actively facilitate and ensure timely
    resolution of issues, constraints, problems affecting MSH in-country
    performance, efficiency, and effectiveness and work environment.
  • Facilitate execution of internal/external
    financial, operations and program reviews or audits, with timely follow up
    to reviews or audits conclusions and recommendations.
  • Ensure that MSH activities and management
    operations in country are implemented as per MSH mission, values, policies
    and standards, and local laws and regulations.
3. People Management:
  • Provide support, coaching and mentoring to
    COMU Director and is accountable for (COMU Director) performance
    management (including regular check-ins, formal appraisals, supportive
    supervision, rewards, training, coaching and career development support).
  • Facilitate resolution of differences or
    conflicts among Leadership Team (LT), members and their staff.
  • Serve as Chair of the incountry
    LT and ensure accountability and appropriate follow up actions for
    decisions made at the meetings.
  • Support Project Directors in-country as
    needed and applicable, especially in scanning and navigating local
    environment and managing local relationships.
4. Client/Donor Management: Work
closely with Project Directors to;
  • Ensure that MSH activities and management
    operations are implemented as per MSH mission, values, policies and
    standard operating procedures, and local laws and regulations,
  • Safeguard MSH’s reputation – financial,
    contractual, and political integrity.
Qualifications, Skills and Experience: 
  • The ideal candidate should hold an MPH,
    MBA or master’s level degree in related field.
  • A minimum of fifteen or more years of
    progressively responsible, related experience in international development
    work is required; twenty (20+) years is preferred.
  • Excellent track record in managing large
    enterprises in developing nations and prior experience and success in
    directing large international donor-funded projects.
  • Demonstrated leadership and management
    abilities leading a diverse team of national professionals.
  • Previous operations management experience
    is a plus.
  • Demonstrated strategic planning and
    visioning skills is required.
  • Good knowledge and understanding of USG
    regulations, administrative, and operations procedures in the
    implementation of donor assisted projects.
  • Proven record of aligning diverse,
    multi-level teams with project mission and vision.
  • Track record of strong commitment to
    sharing knowledge, documenting experiences, supporting creative
    initiatives, and sharing credit.
  • Demonstrated ability to build and maintain
    relationships with senior-level colleagues, particularly interacting
    productively, proactively, and comfortably with government agencies, NGOs,
    private sector groups, USAID, CAs, and donor organizations.
  • Demonstrated strategic agility, diplomacy,
    conflict management, team building, cross cultural communication, active
    listening, and negotiation skills.
  • Fluency in English and dominant language
    of Uganda required.
  • Ability to build and maintain
    relationships with senior-level colleagues, particularly interacting
    productively, proactively, and comfortably with government agencies, NGOs,
    private sector groups, USAID, CAs, and donor organizations.
  • Demonstrated strategic agility, diplomacy,
    conflict management, team building, cross cultural communication, active
    listening, and negotiation skills.
Personal Competencies:
  • Navigating
    the Environment:
    Organizational Agility, Interpersonal savvy, Peer
    Relationships, Political Savvy and Strategic Agility.
  • Ensuring
    Delivery of Results:
    Action Oriented, Business Acumen, Drive for
    Results, Client Focus, Innovation Management, Managing and Measuring work,
    Negotiating, Process Management, Priority Setting, Problem Solving and
    Timely Decision Making.
  • Leading
    with Credibility.
  • Personal
    Skills:
    Building Effective Teams, Conflict Management, Delegation,
    Dealing with Paradox, Decision Quality, Managing Vision and Purpose,  Managerial Courage, Time Management.
  • Planning
    Core Personal Competencies:
    Ethics and Values, Integrity and
    Trust, Listening.
  • Core
    MSH Competencies:
    Adaptability, Communication, Problem Solving,
    Creativity and Innovation, Quality, Quality and Timeliness of Work,
    Quality of work and Team Relationships, Resource Utilization.
How to Apply: 
All suitably qualified and interested candidates who wish to join
Management Sciences for Health (MSH) in the aforementioned capacity are
encouraged to Apply Online by clicking on web link below.
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