Head of Security – Barclays Bank UK

Organisation: Barclays Bank UK
Duty Station:  Kampala,
About Barclays:
Barclays is a British multinational banking and financial services
company headquartered in London. It is a universal bank with operations in
retail, wholesale and investment banking, as well as wealth management, mortgage
lending and credit cards. It has operations in over 50 countries and
territories and has around 48 million customers. As of 31 December 2011,
Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank
Job Summary: The Head of Security will have the major responsibility
for the management of security operations, governance and risk management
across Barclays Bank Uganda, and will ensure that security solutions are
proportionate to business objectives and meet business risk appetite. The duty
bearer will act as the country security operations and governance lead with
direct responsibility for maintaining mandatory security standards and
operating procedures to deliver effective security risk management to protect
Barclays’ people, premises, moveable assets and reputation. He /she will also
support the BA Head of Security in the delivery and implementation of the BA
Security Strategy at country-level.
Key Duties and Responsibilities: 
1. Manage the Risk Profile of
Barclays’ Premises: 20%
  • Ensure that all Security Risk Assessments
    (SRAs) are completed in a timely and proficient manner for premises,
    hotels, residences and events.
  • Keenly track, follow-up and close
    outstanding recommendations as per SRA remedial action data.
  • Manage the maintenance schedule for the
    security systems across the premises network, ensuring that the equipment
    has continuous functionality and resolve issues within the shortest period
2. Consequence Management of
Serious and / or Violent Crime Incidents or Disturbances Affecting Barclays’
People and Premises: 20%
  • Make sure that all security incidents are
    accurately reported, investigated, tracked and documented to identify and
    address all security risks and /or failures.
  • Identify and source national and regional
    crime statistics and ensure these are reported where the statistic is an
    attack on a competitor.
  • Manage the planning and execution of
    deliberate security operations across Barclays Uganda, including, for
    example, pre-election security contingency planning, high profile events
    and visits of High Risk Personnel.
  • Work in liaison with the BA Head of
    Security and AS Training Manger to design and execute training exercises
    for selected employees particularly for contingency and evacuation plans.
  • Produce travel advisories and the
    coordination and management of travel restrictions.
3. Embedding Risk Awareness
Culture – 20%
  • Ensure that the Bank’s policies and
    procedures are in place and embedded across all operation functions.
  • Challenge team managers on remediation
    findings by Remediation team and audit to ensure timely closure.
  • Make sure that the country has an
    effective and running Business Continuity Management plan for the
    functions and agree resolution of any escalated issues with functional
  • Authorise risk events on the OpVantage
    system and advise remedial action to avoid recurrence. Ensure appropriate
    disciplinary action is taken where appropriate.
  • Own audit findings raised by either
    internal or external auditors/assurance and ensure timely resolution.
4. Improve Operational
Efficiency and Customer Services – 20%
  • Embed a high performing service culture
    and Identify processing/productivity inefficiency and influence the other
    functional Heads to adopt.
  • Share best practice with the business and
    act as an expert point of referral for operational issues.
  • Challenge current processes and procedure
    by benchmarking against industry performance to ensure that they are fully
  • Undertake customer visits and act as a
    central point of escalation for all issues affecting service within the
  • Ensure that all projects and initiatives
    falling within Operations are implemented as per project plan and benefits
5. Manage Governance and
Conformance and Key Risk Reporting Responsibilities In Country – 20%
  • Develop and execute an internal annual
    conformance testing plan to aid the embedment of AS policies and
    procedures across the business.
  • Intuitively analyse the data output of all
    internal risk and conformance, and audit, assessments of security related
    issues and develop remediation plans to close gaps.
  • Ensure that country Management Information
    is completed proficiently, endorsed by line management and business,
    includes action trackers for security projects and/or remediation plans,
    and is submitted in a timely manner.
  • Maintain a security risk register where
    the business has chosen not to implement recommended actions or standards
    on the basis of a risk assessment, and has chosen to retain the risk with
    the agreement of relevant stakeholders.
6. Strategic Relationship
Management for Security Function in the Business – 15%
  • Attend monthly or quarterly Regional /
    Country banking association risk management forums.
  • Establish and maintain relationships with
    law enforcement and intelligence establishments in country.
  • Build and strengthen working relationships
    with third party security and maintenance service providers, including
    Strategic outsourced services e.g. cash centres, and conduct quarterly
    reviews of SLAs to ensure all KPIs are delivered within tolerance levels
    and address performance issues.
7. Manage Service Delivery
Excellence to Business and Key Security Stakeholders – 15%
  • Develop a Security Risk Management
    Committee meeting within the business to conduct periodic in depth reviews
    of all security incidents, service provision, SRAs, governance,
    conformance and risk reporting, equipment maintenance, the risk register
    and significant projects.
  • Act as the security lead for the
    management of cross functional liaison and training including the
    development and use of formal engagement models and SLAs.  This should include but not be limited
    to the following internal stakeholders; Crisis Leadership, Premises,
    Corporate Affairs, Mergers & Acquisitions, IT and Sourcing.
  • Technically support all budget management
    objectives set by the business and to identify cost saving initiatives.
8. Manage the Country Security
Team and the Business’ Colleague Initiatives – 10% 
  • Ensure that all subordinates in the
    country security team have appropriate Personal Development Plans in place
    to meet the Africa Security strategy, and local business objectives, and
    that these are signed off by the line management.
  • Manage all facets of the XXXXX Security
    Teams personal and business development objectives, and complete all
    career reporting responsibilities in a timely, professional manner
  • Ensure the security team complete all
    online and AS training requirements.
Qualifications, Skills and Experience: 
  • The ideal candidate should hold a Diploma  (or degree) in Security management
  • Possession of PSP or CPP certification
  • Working knowledge in project management
  • Comprehensive professional experience, it
    is essential that the incumbent has a physical security orientated
    background, with extensive knowledge of the banking or cash management
  • Proven track record in the delivery of
    physical security operational planning, training and security services
    vendor engagement.
  • Proven ability to communicate effectively,
    orally and in writing to subordinate entities and to senior executives.
  • Strong leadership and management skills
    especially in the areas of organisation, time management, innovation,
    motivation, cost effectiveness and diplomacy.
  • Must be prepared to undertake travel in
    support of business needs.
  • Proficiency in use of computer and related
  • Proficiency in English both written and
  • Sound decision making skills with hands on
    problem solving approach and able to remain calm under pressure to take
    control of incidents
  • Excellent track record in the delivery of
    physical security operational planning, training and security services
    vendor engagement.
  • Possess the ability to communicate
    effectively, orally and in writing to subordinate entities and to senior
  • Possess strong organisational and planning
  • The applicant must be prepared to
    undertake travel in support of business needs.
  • Must be available 24/7
How to Apply:
If you feel challenged by any of the above positions, and believe you
can deliver on key deliverables as outlined above, upload your application
letter, current curriculum vitae and photocopies of academic certificate to our
recruitment website detail below:
Barclays is an equal opportunity employer that recruits, develops and
promotes people on merit, and rewards outstanding performance, regardless of
background and gender.
For queries contact us on 0417122453 or email:
Deadline: 6th May, 2015

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