Entry Level Jobs – Customer Care Assistant at Platinum Credit (U) Ltd

Organization: Platinum Credit (U) Ltd
Duty Station: Kampala, Uganda
About US:
Platinum credit is a leading Regional Micro Finance Company, a
subsidiary of Platcorp Holdings Ltd, providing emergency loans to employed
individuals in Eastern Africa. We have a wide spread branch network in Uganda,
Kenya and Tanzania. Currently, Platinum provides loans to Civil servants and
employees of the Private sector, and will soon roll out asset finance products.
Job Summary:  The Customer
Care Assistant will be tasked to cordially attend to a variety of customer
requests and inquiries.
Qualifications, Skills and Experience: 
  • The ideal candidate for the Customer Care
    Assistant should hold a Degree in a business related field for example
    Bachelor of Business Administration, Bachelor of Quantitative Economics,
    Bachelor of commerce, Bachelor of Arts in Economics among others.
  • At least a year’s experience in a similar
    position preferably in a financial institution.
  • Proven skills in attending to queries and
    complaints for walk-in clients in an efficient and effective manner.
  • Call centre knowledge and experience.
  • Proven sales skills, by demonstrated
    success in consistently meeting sales goals.
  • Proven skills in customer service.
  • Computer literacy skills and knowledge.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication
    skills.
How to Apply:
All suitably qualified and interested candidates should send their
applications with detailed CV and testimonials via E-mail to the address below;
The Administration Officer;
Platinum Credit (U) Ltd
Send your application to: info@platinumcredit.co.ug,
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