Barclays Bank UK Jobs – Head of Premier Banking

Organisation: Barclays Bank
Duty Station:  Kampala, Uganda
About Barclays:
Barclays is a British multinational banking and financial services
company headquartered in London. It is a universal bank with operations in
retail, wholesale and investment banking, as well as wealth management,
mortgage lending and credit cards. It has operations in over 50 countries and
territories and has around 48 million customers. As of 31 December 2011,
Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank
Job Summary: The Head of
Premier Banking will be charged with driving the implementation of the agreed
Premier strategy in Uganda, driving and delivering exceptional business
performance through powerful leadership of the Premier Banking Team.
Key Duties and
1. Providing Powerful Leadership 40%
  • Build, develop and motivate high
    performing teams committed to achieving success through each other
  • Make sure that your Managers are developed
    to achieve their maximum potential whilst also coaching them to build
    their awareness of the strengths/development needs of their people
  • Effective resource management/planning
    that reflect current and future business requirements – ensuring the
    correct balance of numbers, skills and experience of your people
  • For all direct reports, agreeing
    challenging performance objectives and measures providing regular feedback
    and honest assessment on achievements
  • In the way you lead on a daily basis, be a
    role model for your people – doing things wholeheartedly, communicating
    with passion and enthusiasm, embracing change as a way of working
  • In charge of creating an empowering
    environment for your people encouraging individual ownership, initiative
    and challenge of the status quo
  • Pursue your own development to increase
    personal effectiveness acknowledging strengths and areas for development
2. Driving Business Direction
  • Work closely with the Retail Director to
    agree the proposition strategy for Premier
  • Own and bring this strategy to life for
    stakeholders, clients and colleagues to provide clear direction on the
    proposition objectives.  Translate
    and prioritize the objectives into business performance measures at
    cluster level
  • Accountable for overall achievement of
    Retail Performance Objectives for nominated areas: Employee satisfaction,
    Customer experience, Sales growth and income contribution, Cost
    performance and Operational Risk and Rigour management
  • Understand and articulate aggregated
    cluster requirements and feed this back to the Proposition Director to
    shape the client offering
  • Actively collaborate cross – functionally
    to provide high standards of service delivery
3. Teamwork   20%   
  • Work in liaison with the Retail Director,
    to deliver exceptional business performance
  • Ensure RDs are aware and supportive of
    proposition plans and own the agreed strategy when challenged
  • Work together with other RD and the
    Pan-African Support team, to deliver exceptional performance across
    Barclays Africa
  • Responsible for the recruitment and
    training of a skilled Premier relationship and client support team
  • Aggressively recruit potential Premier
    clients to the proposition to hit income targets
  • Manage awareness of refreshed Premier
    offering amongst target client market and internal stakeholders
  • Dramatically improve client perception of
    the Premier service
5. Rigour and Risk Requirements-15%
  • Conduct risk analysis on the portfolio of
    customers including financial statements and their current product set
    held with Barclays Bank.
  • Send proposals to Retail Risk for new loan
    applications including motivating interest rates based on the risk profile
    at the time.
  • Check and signoff  each new account application, loan
    document, Barclaycard application and bank account mandate change. Premier
    Relationship Managers are held personally accountable for accuracy and
    quality of these and supporting documents that they complete and submit.
  • Follow the Retail end to end account
    opening ensuring new accounts are authorised and KYC compliant. Escalate
    any items that exceed the agreed service level time lines or where there
    are unresolved KYC requirements, to management in Operations.
  • Comply with general Barclays operational
    risk & rigour requirements e.g. Health & Safety standards and
    security of premises, KYC and anti-money laundering regulations.
  • Understand and manage risks and risk
    events (incidents) relevant to the role.”
  • Financial Management Control and Analysis
  • Leadership and Management
Qualifications, Skills and
  • The ideal candidate for this Barclays Job
    opportunity should have a minimum of three years’ experience as an account
    manager in a large financial institution
  • The incumbent must also hold a
    Finance-related degree
  • Detailed knowledge of the full Barclays
    Retail product set, including international banking.
  • Good knowledge and understanding of
    Barclays Retail strategy, operating structure and interface with other
  • Good understanding of Risk and Credit
    policies and procedures
  • Detailed working knowledge of KYC and AML
    requirements and processes
  • Working knowledge and understanding of
    people policies and procedures
  • Up to date knowledge of competitor and
    market activity in local area
  • Detailed knowledge and understanding of
    the full range of Premier product set, and an overview of Corporate.
  • Detailed understanding of technical
    support systems
  • Comprehensive understanding of Premier
    Strategy, operating structure and interface with other functions
  • Good understanding of Barclays Africa
    Group structure and interfaces with other functions
  • Maintain an up to date knowledge of
    competitor and market activity in local cluster.
  • Proven networking and social skills
  • Excellent coaching and training skills
  • Skills in Business Management/Financial
  • Proven sales ability
  • Strong negotiation and influencing skills
  • Excellent communication skills – written,
    oral and presentation
  • Excellent time management skills
  • Strong planning & organization skills
  • Good PC skills
  • Good numeric & analytical skills
  • Proven team working skills
  • Fraud prevention skills
  • Excellent listening skills
How to Apply:
If you feel challenged by any of the above positions, and believe you
can deliver on key deliverables as outlined above, upload your application
letter, current curriculum vitae and photocopies of academic certificate to our
recruitment website detail below:
Barclays is an equal opportunity employer that recruits, develops and
promotes people on merit, and rewards outstanding performance, regardless of
background and gender.
For queries contact us on 0417122453 or email:
Deadline: 27th May,
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