UAP Insurance HR Jobs – Human Resource Officer

Organisation: UAP Insurance
Duty Station: Kampala, Uganda
Reports to: Human Resources Manager
About US:
UAP Holdings Limited is the
pan-African Financial Services
Company with a primary purpose of acting as a holding company for the various
UAP businesses.
The Group’s origins in Kenya date back to the 1920’s when Provincial Insurance
Company of East Africa was incorporated. UAP Group embarked on a multi-phased
restructuring plan in 2006 to shift from a traditional non-life insurance
business to a broad-based Insurance and Financial Services Group. UAP Group has
grown into a Pan-African Financial Services Group with a geographical footprint
in six (6) countries namely Kenya, Uganda, South Sudan, Rwanda, Tanzania and
Democratic Republic of Congo (DRC). The range of services and products have
grown beyond General Insurance to include Life Assurance, Property Investments,
Fund Management and related Financial Services such as insurance premium
financing, financial advisory and securities brokerage.
Job Summary:  The
Human Resource Officer will be responsible for the effective co-ordination and
administration of human resources and administrative functions including
recruitment, reward and recognition, welfare and procurement
Key Duties and
1. Recruitment and Selection:
  • Updates
    and maintains an appropriate electronic databank on all applications received
    to facilitate efficient and expeditious sourcing of prospective CVs
    whenever necessary
  • Supports
    in the preparation of job vacancy advertisements for placement in the
    print media
  • Conducts
    routine assessment and shortlist of applications
  • Schedules
    interviews, invites candidates for interview and whenever appropriate
    participates in the interviewing process
  • Arranges
    for medical examinations for selected candidates
  • Whenever
    appropriate, prepares and discusses letters of offer with selected
  • Works
    in liaison with Departmental Secretary to ensure that all the necessary
    documentation for each new employee is promptly filed in their personal
  • Actively
    participates in conducting orientation and induction training for new
  • Monitors
    performance of new staff, within the grades falling within her
    jurisdiction, serving probation period, and liaises with departmental
    heads in respect of their confirmation to permanent employment
2. Grievance and Disciplinary handling:
  • Offers
    guidance and counselling services to staff in appropriate grades in
    respect of personnel policy, career development, interpersonal relations,
  • Provides
    guidance to first line management in respect of handling disciplinary
    issues in accordance with Company personnel policy
  • Listens
    to and endeavours to resolve grievances and complaints from staff as will
    be brought to the attention of the HR&A Department from time to time
  • In
    charge of monitoring staff motivational levels and advising management on
    trends thereof through maintaining a record of observations, suggestions
    and complaints received from staff
3. Corporate Policy and Communications:
  • Actively
    participates in the regular review and update of corporate manuals and
  • Co-ordinates
    the preparation, execution and secure storage of Company contracts and
  • Actively
    participates in the production of the in-house magazine, including
    sourcing and editing articles, preparing and publishing of dummies and
    liaising with printers to ensure prompt and high quality production of
  • Processing
    all the placement of the Company’s official Congratulatory Message in
    newspaper supplements sponsored by clients and business partners as
    approved from time to time
4. Staff Records:
  • Supports
    departmental heads in the preparation, review and update of job
    descriptions for various jobs as required from time to time
  • Maintains
    an up-to-date record of job descriptions for the relevant staff grades
    within the Company
  • Maintains
    and updates personnel records and data in confidential personal files as
    well as within the HR information management system
  • Ensures
    the maintenance of strict confidentiality in the handling of employee
  • Receives
    and processes leave application forms
  • Maintains
    and regularly updates record of staff leave balances, ensuring that
    appropriately authorized leave forms are filed in the relevant personal
  • Works
    in consultation with departments about preparation of and adherence to
    annual staff leave plans
5. Supervisory Duties:
  • Actively
    monitors the operations of the dispatch office and office support services
    at the switchboard, receptions, kitchen and messengerial services to
    ensure high quality customer service
  • Ensures
    the maintenance of high standards of discipline among office support staff
  • Conducts
    performance appraisal interviews for staff directly supervised and
    monitors achievement of performance targets
6. Staff Welfare:
  • Actively
    co-ordinates the provision of appropriate administrative services such as
    transport, refreshments, and sports equipment, during staff sports
  • Guides
    on appropriate indoor games to be introduced within the premises, and
    institutes strategies to promote popularity of these initiatives among
  • Co-ordinates
    the administration of the staff medical scheme including dealing with
    staff queries and concerns as well as liaising with medical service
    providers about their services and settlement of their accounts in respect
    of services rendered.
Qualifications, Skills and
  • The
    applicant should preferably hold a Bachelor’s degree in relevant field
  • Professional
    Qualifications desired
  • Also,
    he / she should hold a Diploma in HR
  • A
    minimum of three years’ experience in managing retail operations
How to Apply:
All candidates who wish to
join the Insurance industry should send their applications via Email with an
undated CV and cover letter to
Deadline: 11th April
2015 by 5PM
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