The Ugandan Jobline

• In
  charge of Leadership- provide leadership to direct reports by mentoring
  & training direct reports
• Renewal
  retention & persistency Ratio- Timely preparation & dispatch of
  renewal & other communication (Premium statements, compliance check
  lists, member pension certificates etc) to clients & Brokers
• Customer
  Service & ensure client relationship building to retain & grow
  business
• Responsible
  for business growth/Development
• Individual
  & Corporate Business Profitability through proper underwriting &
  rating of new & existing schemes
• Reinsurance-
  quarterly reinsurance accounts preparation & confirmation of
  statistics for reinsurers
• Actuarial
  valuation- Individual & Group Life schemes valuation data preparation
• Accurate
  & timely management reports required for management decision
  making-EXCOM
• &
  MANCOM reporting, underwriting register
• Reconciliations-
  Monthly reconciliations of premiums & other financial data with
  finance
• Credit
  control- play a key part in premium collections with the aim of keeping
  debtor days within approved limit
• Works
  in liaison with the industry bodies & Regulator to provide requisite
  information.

• The
  Operations Manager should possess a good knowledge and understanding of
  Insurance products & processes
• The
  applicant must hold a Bachelor’s degree in business related field
• A
  minimum of 5 Credits in Professional exams e.g. ACII, Actuarial
• At
  least five years’ relevant working experience in the management of an
  operations department in an operationally efficient organization in the
  financial services sector
• Skills
  in providing leadership to the Individual & Group Life Technical teams
• Possess
  the ability to identify customer needs and craft solutions to meet these
  needs
• Excellent
  negotiation skills
• Ability
  to listen and understand the needs or concerns of customers
• Excellent
  communication skills
• Excellent
  problem-solving skills
• Highly
  proactive
• Possess
  the ability to work under minimal supervision
• Execution
  & follow up skills
• Possess
  the ability to resolve customer queries and make decisions that will
  ensure a win-win situation for the customer and the company
• Composed
  character
• Customer
  oriented/focused person with relationship building skills
• Highly
  self driven
• Excellent
  report writing skills

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