Several No Experience Career Opportunities – Customer Service Advisors at MTN

Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About MTN:
MTN Uganda is the leading telecommunications company in Uganda,
providing payphone, fixed lines, fax/data, Internet, mobile and financial
services.
Job Summary:  The MTN
Customer Service Advisor will be responsible for managing client communications
through interacting directly with potential, new and existing clients. He/she
will work to provide quality customer service while increasing the company’s
revenues through increased sales.
Key Duties and Responsibilities: 
  • Processing all enquiries
  • Answering incoming calls
  • Offering customers products and services
  • Performing administrative functions
  • Updating client accounts
  • Processing customer correspondence
Qualifications, Skills and Experience:
  • The ideal candidates for the Customer
    Service Advisor jobs should hold a Diploma as a minimum academic
    qualification
  • The applicants must also have a typing
    Speed of 30wpm
  • The ideal candidates should have the one
    of the following language Skillset; English, Luganda and Luo (Acholi and
    Langi)
  • Computer literacy skills in MS Word, Excel
    and Internet or email.
  • Excellent communication and interpersonal
    skills
  • Self-motivated
  • Ambitious
  • Driven by goals and targets
  • Inspiring to others
  • High levels of accountability and
    ownership
  • Can take personal responsibility under
    minimum Supervision
  • Ethical, Confidential, Mature with high
    levels of Integrity
How to Apply:
All suitably qualified candidates should visit the web link below and
create a profile on the NFT Consult website by entering their e-mail addresses.
Please visit web link below and click Apply now if convinced you have the job
requirements. The applications/CVs should be prepared in English and submitted
in either MS Word or PDF format will be considered.

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