IT Jobs – ICT Officer at Marie Stopes International (MSI)

Job Title:  ICT Officer
Organization: Marie Stopes International (MSI)
Duty Station: Kampala, Uganda
About MSI:
Marie Stopes International (MSI) exists to bring quality family
planning and reproductive healthcare to the world’s poorest and most vulnerable
people. We’ve been delivering family planning, safe abortion, and maternal
health services for over 35 years. Millions of women worldwide turn to us for
help each year, whether in limiting the size of their families, or avoiding
dangerous complications in pregnancy or unsafe abortion.
Job Summary: The ICT Officer – CLIC will be responsible for
ensuring that all MSIU Management Information Systems are maintained, delivered
& monitored to appropriate users in accordance to the IT Policy and
organization operations procedures. This includes the effective maintenance and
implementation of CLIC in MSIU Programs. S/he will support MSIU teams to
effectively capture data that underpin performance management and
accountability across the country programme. The incumbent will also be
managing his/her team effectively. 
Key Duties and Responsibilities: 
1. Effective roll-out of CLIC
for all MSIU Teams:
  • Train and mentor teams in CLIC
    functionality and reporting
  • Quickly respond to requests for CLIC
    technical support
  • Routinely troubleshoot and proactively
    make adjustments to CLIC training and systems for optimum effectiveness in
    Ugandan environment
  • In charge of systematic development of
    reports and trend analysis based on CLIC data   
2. Effective management and
maintenance of CLIC database for all MSIU Teams
Activities include:
  • Install and maintain MIS Backups &
    Disaster Recovery Plan with responsibility for annual reviews and
    administering changes
  • Works closely with developers &
    designers to formulate system design specifications and test system
    designs and procedures before approval & implementation into the live
  • Liaise with RM&E Team Design &
    Develop new MIS reports, undertaking detailed analyses of MIS data
  • Updates and maintains systems to monitor
    data quality, routinely analysing it, and addressing issues that
3. Effective support to Users
in MSIU:
  • Provide user support and administration
    all MIS to the specified users. By training them on how to do analysis and
    reporting themselves plus any other related IT support
  • Regularly review of the existing manuals
    on a regular basis to suit the current system status & version.
  • Document, produce & maintain up to
    date documentation of the MIS operation manuals & procedures of
    existing MIS Systems and enable users understand them easily
  • Conduct basic troubleshooting and repair
    of user PC workstations as may be required.
  • Collect information about use from users
    and feedback to developers
  • Perform any other duties as may be
    assigned by management
Qualifications, Skills and Experience: 
  • The ideal candidate for the ICT Officer
    placement should hold a University Degree in Management Information
    Systems, M&E, IT or any other related discipline.
  • Three or more years’ experience in MIS
  • Previous experience working with a fast
    growing and busy NGO
  • Past experience in roll out managing IT
    related projects
  • Significant experience in producing clear
    and simple reports, including charts & graphs, for end-users
  • Good knowledge and skills in use of
    various MIS reporting tools such  as
    Excel,  Crystal Reports, Jasper
    Reports, ArcGIS & SPSS
  • Good working knowledge of information
  • Knowledge of Family Planning an added
  • Fluent English both oral and written.
  • Possess the ability to communicate
    effectively to non-technical teams about MIS and database systems
  • Proven oral and written skills
  • Ability to work in deadline driven/results
    orientated atmospheres
  • Strong people management skills
  • Ability to work as part of a team,
    building consensus and driving change
  • Able to think strategically
  • Good planning skills
  • Excellent analytical skills
  • Fluency in more than one Ugandan language
    is desirable
The ICT Officer – CLIC is required to demonstrate MSI Uganda’s core
values of:
  • Accountability of all staff to each other
    and our clients and stakeholders
  • Equality of opportunity and access
  • Value for money in the management of our
How to Apply:
All candidates who wish to join Marie Stopes are strongly encouraged to
send an updated CV and cover letter by email to
NB: Please do not attach transcripts
Deadline: 9th April, 2015 by 5pm
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