Fenix International US Careers – IT Specialist

Job Title:  IT Specialist
Organisation: Fenix International US 
Duty Station: Kampala, Uganda
About US:
Fenix International is a for-profit corporation and the creator of
affordable, Pay-To-Own renewable energy products that empower those living
off-grid. Over 34m people in Uganda are off-grid, which equates to 6.2m
households who have no access to power and instead depend on kerosene for light
and local businesses for phone charging. To address this, Fenix International
has developed ReadyPay, a new Pay-To-Own Solar Power System. Coming in a range
of kits, ReadyPay Power Systems are designed to provide clean light, phone
charging, entertainment and more for those living off-grid.
Each ReadyPay is unique in that it contains lock-out technology, and,
together with MTN Mobile Money, it allows a customer to take a solar power
system home for a small down payment from just $15. Customers then “top up”
their ReadyPay through MTN Mobile Money payments (starting from $0.40 per day).
Each time a payment is made via Mobile Money, their ReadyPay Solar Power System
is unlocked for a set period of time. Customers will then eventually own their
ReadyPay systems after making continuous mobile money payments for a period 18
months.
Job Summary: The IT Specialist will be responsible for managing
existing IT systems, developing specifications for new IT systems, and
implementing effective IT policies to ensure uptime. The IT Specialist will
report to the Engineering Manager and will have opportunities to grow their
career at Fenix. 
Key Duties and Responsibilities: 
  • Manage existing IT systems and hardware
    health
  • Troubleshoot, log, and resolve all IT
    issues in a timely manner to ensure IT uptime.
  • Identify new IT needs, engage suppliers,
    analyze specifications and costs, and present to management for
    review/approval
  • Set up all new IT systems and train users
  • Oversee all IT partner relationships
  • On-time, complete, and quality execution
    of IT projects
  • Develop and implement IT policies
  • Identify opportunities to leverage IT to
    improve company processes and customer experience
Qualifications, Skills and Experience: 
  • The IT Specialist should possess a
    Bachelor’s degree in Computer Science, Information Technology or
    applicable degree
  • At least three years’ minimum work
    experience
  • Past experience managing IT systems,
    including PBX systems (essential)
  • Knowledge of a number of programming
    languages, including Google Apps Script, and mobile app development skills
  • Exceptional written and verbal
    communications skills (English)
  • Ability and drive to work independently
  • Excellent references
How to Apply: 
All candidates are encouraged apply at the web link below.
Deadline: Rolling
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