Fenix International Careers – Engineering Manager

  Engineering Jobs in Uganda, Management Jobs in Uganda, Uncategorized
Organisation: Fenix International
Duty Station: Kampala, Uganda
About US:
Fenix International is a for-profit corporation and the creator of
affordable, Pay-To-Own renewable energy products that empower those living
off-grid. Over 34m people in Uganda are off-grid, which equates to 6.2m
households who have no access to power and instead depend on kerosene for light
and local businesses for phone charging. To address this, Fenix International
has developed ReadyPay, a new Pay-To-Own Solar Power System. Coming in a range
of kits, ReadyPay Power Systems are designed to provide clean light, phone
charging, entertainment and more for those living off-grid.
Each ReadyPay is unique in that it contains lock-out technology, and,
together with MTN Mobile Money, it allows a customer to take a solar power
system home for a small down payment from just $15. Customers then “top up”
their ReadyPay through MTN Mobile Money payments (starting from $0.40 per day).
Each time a payment is made via Mobile Money, their ReadyPay Solar Power System
is unlocked for a set period of time. Customers will then eventually own their
ReadyPay systems after making continuous mobile money payments for a period 18
months.
Job Summary: The Fenix International Engineering Manager will lead
our Engineering team in Uganda. The Engineering Manager will be responsible for
and will be involved in key strategic efforts such as product development,
overseeing after-sales services, information technology (IT), local software
development efforts, local assembly and accessory sourcing, and technical
product testing with our customers. The Engineering Manager will manage all
technical team members based in Uganda and report to the East Africa Regional
Director. This position offers an incredible opportunity to work with an elite
team of business and engineering professionals to directly contribute to the
success of a technology-driven startup while immersed in on-the-ground social
enterprise operations.  Candidates should
have a passion for entrepreneurship, renewable energy and sustainable
development in frontier markets. There will be opportunities to travel to the San
Francisco office and within Uganda to better understand Fenix’s customer base
first-hand. As the Engineering Manager, you will be based in Kampala, Uganda
and support mission-critical projects impacting millions of lives.
Key Duties and Responsibilities: 
  • Steer and manage all technical team
    members and operations in Uganda
  • Manage and continually improve after-sales
    services, including diagnostics and repairs
  • Develop and execute product testing and
    new product field trials
  • Contribute to need-finding and compile
    local technical inputs
  • Technical evaluation of locally sourced
    parts and accessories for quality and reliability
  • Oversee local IT staff, IT policies, and
    IT partners, ensuring continual improvement in efficiency and uptime of
    our sales, operations, and customer service systems
  • Oversee local assembly line, including
    staff management, quality assurance, failure analysis, and reporting
  • Independently conduct FMEA, identify
    barriers to progress, develop resolution plans, mobilize appropriate
    resources to mitigate / resolve.
  • Actively collaborate with the Product
    Development team on software systems improvements and development of new
    tools and processes
  • Bridge Customer Service, Operations,
    Technical Service, and Product Development teams
  • Serve as the main point of contact for the
    SF-based Engineering team
Qualifications, Skills and Experience: 
  • The incumbent should hold a Bachelor’s
    degree in Electrical or Mechanical Engineering
  • At least seven years minimum related
    experience
  • Past experience leading and managing teams
    with technical and non-technical backgrounds
  • Significant experience in new product
    development
  • Two year commitment to live and work in
    East Africa
  • Outstanding written and verbal
    communications skills (English)
  • Proven ability and drive to work
    independently
  • Past Software Engineering experience is
    desired
How to Apply: 
All candidates are encouraged apply at the web link below. 
Deadline: Rolling
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