The Ugandan Jobline

• Supporting
  the implementation, management and maintenance of Information Technology
  and Communication services in IOM Kampala.
• Providing
  onsite support to the above mentioned systems and services in the mission.
• Support
  in the installation, configuration and upgrading desktop and laptop
  computers and software used in the mission.
• Render
  support in ensuring data and system integrity by setting up and
  administrating IT security systems: anti-virus, backup routines, access
  controls, firewall and physical security.
• Support
  in providing appropriate IT/Communication training to all users in the
  mission.
• Support
  in designing of database systems and applications as required by local
  specifications and providing technical support to users.
• Following
  IOM ITC Standards and liaising with IOM ITC departments in MRF Nairobi for
  relevant network installations.
• Providing
  timely technical  support to users
  with IOM developed software, i.e. MiMOSA, SAP, etc.
• Support
  in managing and maintaining the mission’s communication systems/equipment
  including, land-lines, mobile lines, PABX, Callback, lease lines, VSAT and
  other satphones, Internet access, International Faxing services, Galileo
  Airline Reservation Systems, HF/VHF Radios and all other communication
  related matters.
• Support
  in maintaining necessary documentation for system maintenance and support
  procedures in the mission
• Assist
  to update and maintain the mission websites.
• Provide
  technical guidance to relevant stake holders and departments such as
  liaising with procurement and departments in providing of specifications
• Perform
  any other duties as may be assigned.

• The
  ideal candidate for the International Organization for Migration (IOM) IT
  Assistant vacancy must have completed a high school Diploma in computer
  science or information technology and communication
• Four
  or more years’ experience in LAN/WAN networking environment
• Detailed
  working knowledge of: Windows NT and Windows 2000 server software in a
  multi-site environment, TCP/IP, Proxy and Cisco Router Configuration, MS
  Office XP/2003
• Past
  experience with HP/Compaq, IBM, Cisco and Siemon equipment
• Prior
  experience in Web site development and administration is an extra
  advantage
• Possess
  the ability to design and configure networks
• Ability
  to draft documentation (technical and user’s guide) and to prepare
  management reports
• Familiar
  with complex relational databases (Access and SQL)
• Applicants
  that possess the Microsoft Certified Engineer (MSCE) certification will be
  at an advantage
• Past
  experience in working in an international organization
• Excellent
  interpersonal and organizational skills
• Excellent
  analytical and project management skills required
• Languages: Proficient in English. Knowledge of
  Swahili is an added advantage

• Accepts
  and gives constructive criticism
• Follows
  all relevant procedures, processes, and policies
• Meets
  deadline, cost, and quality requirements for outputs
• Monitors
  own work to correct errors
• Takes
  responsibility for meeting commitments and for any shortcomings

• Identifies
  the immediate and peripheral clients of own work
• Establishes
  and maintains effective working relationships with clients
• Identifies
  and monitors changes in the needs of clients, including donors,
  governments, and project beneficiaries

• Contributes
  to colleagues’ learning
• Demonstrates
  interest in improving relevant skills
• Demonstrates
  interest in acquiring skills relevant to other functional areas
• Keeps
  abreast of developments in own professional area
• Communication
• Actively
  shares relevant information
• Clearly
  communicates, and listens to feedback on, changing priorities and
  procedures
• Writes
  clearly and effectively, adjusting wording to the intended audience
• Listens
  effectively and communicates clearly, adapting delivery to the audience

• Convinces
  others to share resources
• Presents
  goals as shared interests

• Provides
  constructive feedback to colleagues
• Provides
  fair, accurate, timely, and constructive staff evaluations
• Uses
  staff evaluations appropriately in recruitment and other relevant HR
  procedures

• Sets
  clear and achievable goals consistent with agreed priorities for self and
  others
• Identifies
  priority activities and assignments for self and others Organizes and
  documents work to allow for planned and unplanned handovers
• Identifies
  risks and makes contingency plans

• Masters
  subject matter related to responsibilities
• Identifies
  issues, opportunities, and risks central to responsibilities
• Incorporates
  gender-related needs, perspectives, and concerns, and promotes equal
  gender participation
• Persistent,
  calm, and polite in the face of challenges and stress
• Treats
  all colleagues with respect and dignity
• Works
  effectively with people from different cultures by adapting to relevant
  cultural contexts
• Knowledgeable
  about and promotes IOM core mandate and migration solutions

• Actively
  contributes to an effective, collegial, and agreeable team environment
• Contributes
  to, and follows team objectives
• Gives
  credit where credit is due
• Seeks
  input and feedback from others
• Actively
  supports and implements final group decisions
• Takes
  joint responsibility for team’s work

• Learns
  about developments in available technology
• Proactively
  identifies and advocates for cost-efficient technology solutions
• Understands
  applicability and limitation of technology and seeks to apply it to
  appropriate work

• Anticipates
  and prepares response to changing IT needs of the relevant organizational
  unit
• Delivers
  optimal IT solutions within defined resource parameters
• Correctly
  applies knowledge of specialized IT disciplines

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