The Ugandan Jobline

• Responsible
  for central custodianship, documentation, archiving and keeping of all
  project records through various tools and mediums in place
• In
  charge of the documentation repository management for all projects.
• Maintain
  and update the employee list, profiles, structure, travel docs, CSS.
• Works
  closely with the Bid team in providing documents required for tenders.
• Serve
  as the major point of Contact on sales handover and review of
  documentations process

• Keenly
  track issues reported,
• Actively
  monitor severity and turnaround times of issues reported
• Talk
  to clients and understand satisfaction level;
• ATS
  clients support requests coordination and ensuring issues are closed using
  the support mail services and helpdesk system.
• Coordinate
  PTMS system and review of global status, utilization and project
  accounting

• Managing
  a time reporting system
• Managing
  time entries of the team
• Establishing
  correct project/task codes
• Ensuring
  appropriate project set-up for financial reporting, etc.
• Real
  time project adjustments and alterations.
• Provide
  Back-end support for division on daily tasks issues including supporting
  in the recruitment process by raising RRFs etc.

• Global
  Training coordination
• Publishing
  and Executing Training plan monthly
• Maintain
  and update Delivery skills matrix, certification plan and talent map for
  ease of resource allocation
• Works
  with HR (Learning and Development) as the point of contact for
  coordination of Training within the Division.

• MIS
  report on helpdesk showing open and closed issues
• Issue
  aging analysis
• MIS
  reporting to management for all projects status, resource allocation
• Analysis
  of  project profitability and
  resource utilization for projects
• Project
  health reporting, metrics and KPIs
• Actively
  coordinate in the updating of unbilled milestones report for finance
• Guide
  management on expiration dates for ATSs or overshoot of hours after
  addressing gaps with Delivery Heads on ATS clients’ hours
• Coordinate
  collection of allocation trackers globally from respective heads, review
  and share to management.

• Actively
  coordinate all divisional / departmental travels
• Liaise
  with Administration Division where necessary for visas acquisition
• Maintain
  of project travel tracker vis a vis 
  cost sheet
• Guide
  management of non –budgeted travels raised for approvals prior the travel
  or project travels are completely used up.
• Prepare
  travel plan and share to Finance and Administration  team after collection from Deliver Heads

• The
  Project Management Office Coordinator should preferably hold a Degree in
  computer science, or business related field
• A
  minimum of two or more years working experience in a Project Management
  /Project Analyst environment as well as understanding of the principles
  and frameworks of successful project management from a support
  perspective.
• Computer
  literacy skills i.e. Proficiency in Microsoft Office, Project, and
  Publisher
• Possess
  excellent communication (written and verbal ), Interpersonal and
  Presentation skills;
• Attention
  to detail
• Broad
  awareness of how an IT organization works is highly desirable
• Technologically savvy: should have vested
  interest in using the latest technologies, and is constantly seeking to
  expand knowledge base.
• Adaptability to ambiguity and Time Management: Willingness and ability
  to learn and adapt fast in a fast-paced business environment
• Team Player: Must be able to work in a team-oriented and
  collaborative environment as well as build strong relationships across
  board.
• Customer
  satisfaction Oriented
• Result-Oriented
  / solution driven/ Innovative

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