Customer Care Relationship/Front Desk Officer – Pacific Diagnostics Ltd

Job Title:  Customer Care Relationship/Front Desk Officer

Organisation: Pacific
Diagnostics Ltd
Duty Station: Kampala,
About US:
Pacific Diagnostics Ltd is an
International Medical Equipment Supplier company.
Key Duties and Responsibilities: 
  • Initiate,
    develop and maintain quality long term business relationships with clients
  • Receive,
    log, follow up and respond to clients’ queries and complaints to their
    satisfaction and within the stipulated period
  • Minute
    any client meetings, summarizing any additional actions required including
    follow-up calls
  • Regularly
    communicate pertinent information/changes to clients on regular basis
    including information on products or services required by customers to
    meet their needs.
  • Maintain
    accurate weekly & monthly reports
  • Maintain
    accurate and updated records for clients and staff
Qualifications, Skills and Experience: 
  • The
    Customer Care Relationship/Front Desk Officer should hold a relevant
    Bachelor’s Degree
  • At
    least three years working experience
  • Past
    managerial and supervision skills
  • Computer
    literacy skills i.e. Proficient in MS office suite applications
  • Past
    customer care/service experience
How to Apply: 
All suitably qualified
candidates should send their applications with relevant academic credentials,
detailed CV having contacts of three referees to: Pacific Diagnostics Ltd,
UEDCL Tower, Plot 37 Nakasero Road, P.O Box 10973, Kampala, Uganda.
Or Send updated CV and copies
of academic papers to
Deadline: 16th March 2015
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