Job Title: Customer Care Relationship/Front Desk Officer
Organisation: Pacific
Diagnostics Ltd
Diagnostics Ltd
Duty Station: Kampala,
Uganda
Uganda
About US:
Pacific Diagnostics Ltd is an
International Medical Equipment Supplier company.
International Medical Equipment Supplier company.
Key Duties and Responsibilities:
- Initiate,
develop and maintain quality long term business relationships with clients - Receive,
log, follow up and respond to clients’ queries and complaints to their
satisfaction and within the stipulated period - Minute
any client meetings, summarizing any additional actions required including
follow-up calls - Regularly
communicate pertinent information/changes to clients on regular basis
including information on products or services required by customers to
meet their needs. - Maintain
accurate weekly & monthly reports - Maintain
accurate and updated records for clients and staff
Qualifications, Skills and Experience:
- The
Customer Care Relationship/Front Desk Officer should hold a relevant
Bachelor’s Degree - At
least three years working experience - Past
managerial and supervision skills - Computer
literacy skills i.e. Proficient in MS office suite applications - Past
customer care/service experience
How to Apply:
All suitably qualified
candidates should send their applications with relevant academic credentials,
detailed CV having contacts of three referees to: Pacific Diagnostics Ltd,
UEDCL Tower, Plot 37 Nakasero Road, P.O Box 10973, Kampala, Uganda.
candidates should send their applications with relevant academic credentials,
detailed CV having contacts of three referees to: Pacific Diagnostics Ltd,
UEDCL Tower, Plot 37 Nakasero Road, P.O Box 10973, Kampala, Uganda.
Deadline: 16th March 2015
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