Job
Title: Debt Collections Officer (2 Job Vacancies)
Title: Debt Collections Officer (2 Job Vacancies)
Organisation:
VisionFund Uganda (VFU)
VisionFund Uganda (VFU)
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
About
US:
US:
VisionFund
Uganda (VFU) is a microfinance affiliate of World Vision Uganda and World
Vision International. Its mission is to improve the lives of children by
providing low income entrepreneurs with sustainable and integrated financial
services that unlock their potential.
Uganda (VFU) is a microfinance affiliate of World Vision Uganda and World
Vision International. Its mission is to improve the lives of children by
providing low income entrepreneurs with sustainable and integrated financial
services that unlock their potential.
Job
Summary: The Debt Collection
Officer will be responsible for;
Summary: The Debt Collection
Officer will be responsible for;
·
Ensuring quality loan portfolio for
VFU
Ensuring quality loan portfolio for
VFU
·
Ensuring prompt collections on
written off portfolio in the assigned VFU’s branches
Ensuring prompt collections on
written off portfolio in the assigned VFU’s branches
·
Ensuring that loan loss provision is
kept below acceptable margin in the branches assigned
Ensuring that loan loss provision is
kept below acceptable margin in the branches assigned
·
Collecting and coordinating asset
disposals from debtors
Collecting and coordinating asset
disposals from debtors
·
Keeping track of documentation of
all actions taken to collect from bad debts
Keeping track of documentation of
all actions taken to collect from bad debts
·
Coordinating and monitoring activities
of external debt collectors in liaison with branch managers and Debt
Collections Supervisor
Coordinating and monitoring activities
of external debt collectors in liaison with branch managers and Debt
Collections Supervisor
·
Guiding the debt collections Manager
on suitable strategies of bad debt collection
Guiding the debt collections Manager
on suitable strategies of bad debt collection
·
Works hand in hand with credit
officers for timely collections on loans disbursed.
Works hand in hand with credit
officers for timely collections on loans disbursed.
·
Preparing monthly reports showing
the progress on loan appraisal, monitoring and recovery processes, clearing
showing areas that require improvement.
Preparing monthly reports showing
the progress on loan appraisal, monitoring and recovery processes, clearing
showing areas that require improvement.
Key
Duties and Responsibilities:
Duties and Responsibilities:
1. Ensure prompt collections from
loans under 60 days (70%)
loans under 60 days (70%)
·
PAR 1 day in the branches assigned
should be under 3%
PAR 1 day in the branches assigned
should be under 3%
·
Maintain loan provisioning under
acceptable margins.
Maintain loan provisioning under
acceptable margins.
·
Regularly review daily reports on
loans due for collections under 60 days and promptly recover all due amounts.
Regularly review daily reports on
loans due for collections under 60 days and promptly recover all due amounts.
·
Make monthly reports on
irregularities discovered in the field with time bound action points
Make monthly reports on
irregularities discovered in the field with time bound action points
·
Update register for confiscated
assets and actioned report of the proceeds.
Update register for confiscated
assets and actioned report of the proceeds.
2. Ensure complete and adequate
documentation for all collections processes (20%)
documentation for all collections processes (20%)
·
In charge of the completeness of all
loan transferred to debt collections unit showing track of steps taken to
collect funds outstanding.
In charge of the completeness of all
loan transferred to debt collections unit showing track of steps taken to
collect funds outstanding.
3. Collect from all written off
loans. Maintain the written ratio below 3%quality of the loan portfolio of VFU
within the zone/ region (5%)
loans. Maintain the written ratio below 3%quality of the loan portfolio of VFU
within the zone/ region (5%)
·
Average written off ratio should be
kept under 1.5% in the branches assigned.
Average written off ratio should be
kept under 1.5% in the branches assigned.
·
Closely monitor delinquent loans and
ensure that they don’t cross to 180 days
Closely monitor delinquent loans and
ensure that they don’t cross to 180 days
4. Maintain a good rapport between
delinquent customers and management (5%):
delinquent customers and management (5%):
·
Zero customer complaints regarding
communication and the process for recovery.
Zero customer complaints regarding
communication and the process for recovery.
·
Good customer relationship
management for delinquent customers
Good customer relationship
management for delinquent customers
Qualifications,
Skills and Experience:
Skills and Experience:
·
The applicant must be a committed
and trustworthy individual, able to stand above denominational diversities
The applicant must be a committed
and trustworthy individual, able to stand above denominational diversities
·
Possess riding skills with a valid
riding permit
Possess riding skills with a valid
riding permit
·
Should be able to uphold VFU core
values at all times
Should be able to uphold VFU core
values at all times
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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