The Ugandan Jobline

• Identify, contact
  and visit all existing and potential customers within the territory.
• Identify current
  fleet of equipment in Uganda and continuously update the same.
• Audit the running
  conditions and the running hours of the fleet. On this basis and in
  conjunction with the Regional Aftermarket Engineer, prepare schedules and
  implement service activities as per recommend service requirements.
• Support customers
  identify annual service parts and annual emergency parts that the customer
  could stock and follow for such orders.
• Establish and
  maintain continuous communication with customers on inspection plans with
  proactive visit plans that will increase compressor availability and
  customer satisfaction.
• Rapid response to
  breakdown and service request
• Identify Inspection
  plan prospects and liaise/ advice the Regional Aftermarket Engineer
• Guide customers on
  element overhauls and replacements, hose replacements, electrical parts
  replacement etc well in advance to reduce breakdowns and prepare the
  customer for budgeting purposes.
• Works closely with
  customers for the purposes of securing sales of non-service parts and
  ancillary equipment such as line filters, water separators etc.
• Collect and
  forward/handle information to allow follow up of technical and warranty
  issues.
• Create a good
  rapport between the customers and the Company, thereby increasing customer
  penetration and market share.
• Regularly provide
  market and competition intelligence.
• Send daily reports
  of activities carried and activities to be carried (weekly plans)

• The Service
  Technician should hold a Diploma in Mechanical or Electromechanical
  Engineering.
• At least four years’
  experience in the maintenance of similar Equipment
• Highly self-driven
• Strong customer
  orientation
• Health and Safety
  skills
• Ability to travel

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